H-1B Visa Product Operations Specialist Jobs
Product Operations Specialist roles sit squarely within H-1B visa specialty occupation territory, requiring at least a bachelor's degree in business, operations management, or a related field. Employers filing H-1B petitions for this role must certify a prevailing wage through the DOL, and many use premium processing to hit product team start dates.
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About the Team: We are looking for a sharp and organized Product Operations specialist to join TikTok's Tako team. You will play a key role in building and operationalizing the evaluation framework for Tako's in-app AI chatbot experience, bridging user insights, data analysis, and cross-functional execution to drive continuous product improvement.
- Own the end-to-end design and implementation of the AI chatbot experience evaluation framework within Tako; support ongoing product iteration and optimization.
- Leverage user research and data analysis to uncover user needs; define the ideal experience quality standard for the product and drive improvements in model capability and user satisfaction.
- Collaborate with strategy and algorithm teams to build a scenario-based evaluation metrics system for Tako; deliver analytical insights and recommendations to improve and retain search users.
- Partner with international delivery teams to drive the execution of evaluation programs; leverage automated evaluation methods to ensure projects are delivered on time and to quality standards.
Qualifications
Minimum Qualification(s):
- Bachelor's degree or above.
- Strong written communication skills and the ability to think abstractly; capable of clearly defining diverse user scenarios and articulating experience quality standards.
- Highly detail-oriented and well-organized; strong logical thinking with a solid data mindset.
- Excellent communicator and collaborative team player.
Preferred Qualification(s):
- Prior experience in LLM evaluation or user-facing product roles.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy – a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request
Job Information
【For Pay Transparency】Compensation Description (Annually) The base salary range for this position in the selected city is $93600 - $220400 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
Responsibilities
About the Team: We are looking for a sharp and organized Product Operations specialist to join TikTok's Tako team. You will play a key role in building and operationalizing the evaluation framework for Tako's in-app AI chatbot experience, bridging user insights, data analysis, and cross-functional execution to drive continuous product improvement.
- Own the end-to-end design and implementation of the AI chatbot experience evaluation framework within Tako; support ongoing product iteration and optimization.
- Leverage user research and data analysis to uncover user needs; define the ideal experience quality standard for the product and drive improvements in model capability and user satisfaction.
- Collaborate with strategy and algorithm teams to build a scenario-based evaluation metrics system for Tako; deliver analytical insights and recommendations to improve and retain search users.
- Partner with international delivery teams to drive the execution of evaluation programs; leverage automated evaluation methods to ensure projects are delivered on time and to quality standards.
Qualifications
Minimum Qualification(s):
- Bachelor's degree or above.
- Strong written communication skills and the ability to think abstractly; capable of clearly defining diverse user scenarios and articulating experience quality standards.
- Highly detail-oriented and well-organized; strong logical thinking with a solid data mindset.
- Excellent communicator and collaborative team player.
Preferred Qualification(s):
- Prior experience in LLM evaluation or user-facing product roles.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy – a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request
Job Information
【For Pay Transparency】Compensation Description (Annually) The base salary range for this position in the selected city is $93600 - $220400 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
See all 169+ H-1B Visa Product Operations Specialist Jobs
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship as a Product Operations Specialist
Frame your degree for specialty occupation
USCIS requires your degree to directly relate to the role. A business operations or industrial engineering degree maps cleanly. If yours is adjacent, document coursework in process design, analytics, or systems thinking before your employer files.
Target employers with LCA filing history
Search the OFLC Wage Search for Labor Condition Applications filed under SOC code 11-1021 or 15-2051 to identify companies that have actively sponsored product operations roles. Past filings signal a repeatable sponsorship process, not a one-off exception.
Use Migrate Mate to find verified sponsors
Filter your search on Migrate Mate by role and visa type to surface employers whose DOL LCA filings confirm H-1B sponsorship for product operations work, saving you from applying to companies that won't file.
Clarify SOC code assignment before the LCA
Product operations roles get mapped to different SOC codes depending on whether the work is classified as management, analysis, or technical. Ask your employer's immigration counsel which code they plan to file under, since it directly determines the prevailing wage level.
Request premium processing if your start date is fixed
Product team launch cycles and OKR planning windows mean employers often need you by a specific quarter. Premium processing cuts USCIS adjudication to 15 business days. Raise this with your recruiter during offer negotiation, not after you've signed.
Document cross-functional scope to survive an RFE
USCIS occasionally issues Requests for Evidence on product operations roles, arguing the position doesn't require a specialized degree. Counter this proactively by ensuring your offer letter specifies analytical tools, systems ownership, and degree requirements in the job description.
H-1B Visa Product Operations Specialist: Frequently Asked Questions
Does a Product Operations Specialist role qualify as an H-1B specialty occupation?
Yes, provided the role genuinely requires a bachelor's degree or higher in a specific field such as business, operations management, information systems, or industrial engineering. Roles that accept any bachelor's degree regardless of field are more vulnerable to USCIS scrutiny. Your employer's job description should specify the required discipline, and your degree should align directly with the work you'll perform.
How do I find employers who actually sponsor H-1B visas for product operations roles?
Search Migrate Mate to find Product Operations Specialist positions at employers with verified H-1B filing history. You can also cross-reference the DOL's LCA disclosure data using the OFLC Wage Search to confirm whether a specific company has filed Labor Condition Applications for similar roles before. Companies with repeat filings have an established sponsorship process, which reduces delays on your end.
Which SOC code applies to Product Operations Specialist roles for H-1B purposes?
It depends on how your employer defines the role. Positions focused on analysis and metrics often fall under SOC 15-2051 (Data Scientists) or 13-1111 (Management Analysts). Strategy-heavy roles may map to 11-1021 (General and Operations Managers). The SOC code determines the prevailing wage level USCIS requires your employer to certify, so confirm the intended classification with your employer before the LCA is filed.
What happens to my H-1B status if my product operations role changes significantly after I'm sponsored?
Material changes to your job duties, title, or work location generally require your employer to file an amended H-1B petition with USCIS before the change takes effect. A shift from operational execution to people management, or a move to a different office, typically triggers an amendment. Starting a materially different role without filing first puts your status at risk.
Can I switch employers while on H-1B in a product operations role?
Yes. Under H-1B portability rules, you can start working for a new employer as soon as they file an H-1B transfer petition on your behalf, without waiting for USCIS approval, provided you've been in valid H-1B status and the petition is non-frivolous. The new employer must file their own LCA and petition covering your product operations role before your first day with them.