H-1B Visa Service Delivery Manager Jobs
Service Delivery Manager roles qualify for H-1B visa sponsorship as specialty occupations requiring a bachelor's degree in IT, business, or a related field. Employers file an LCA with DOL before petitioning USCIS, and the 85,000-slot annual cap means timing your job search around the April lottery window matters.
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Get Access To All JobsPosition Description:
Base pay is influenced by several factors including a candidate’s qualifications, relevant experience, and anticipated contributions to meet the needs of the business, along with internal pay equity and external market driven rates. The salary range displayed has not been adjusted for geographical location. This range has been created in good faith based on information known to Capital Blue Cross at the time of posting and may be modified in the future. Capital Blue Cross offers a comprehensive benefits packaging including Medical, Dental & Vision coverage, a Retirement Plan, generous time off including Paid Time Off, Holidays, and Volunteer time off, an Incentive Plan, Tuition Reimbursement, and more.
At Capital Blue Cross, we promise to go the extra mile for our team and our community. This promise is at the heart of our culture, and it’s why our employees consistently vote us one of the “Best Places to Work in PA.”
The Value Delivery Manager will serve as a delivery leader, Agile coach, and transformation partner responsible for improving flow, managing dependencies, enabling predictable delivery, and helping teams translate strategic priorities into measurable results. This role is responsible for leading an Agile team to deliver business value, improve delivery performance, and support Capital Blue Cross’s transition to a product-centric operating model. This role partners with business and technology leaders to drive execution, optimize team effectiveness, manage dependencies, and coach teams in Agile and Lead practices. As a delivery leader and transformation partner, the position helps translate strategic priorities into measurable outcomes while advancing organizational agility and continuous improvement.
Responsibilities:
- Lead and coach multiple Agile product teams aligned to key business value streams.
- Drive delivery planning, execution, flow optimization, and continuous improvement.
- Partner with Product Owners, business leaders, architects, and technology teams.
- Remove impediments, manage dependencies, and improve delivery predictability.
- Facilitate quarterly planning, roadmap alignment, and capacity planning activities.
- Establish and monitor delivery metrics, team health, and value realization outcomes.
- Coach teams and leaders on Agile, Lean, Scrum, Kanban, and product operating model practices.
- Support Capital's transformation to a value-stream and product-centric delivery model.
Qualifications
Skills:
- Excellent facilitation, coaching, stakeholder management, and communication skills.
Knowledge:
- Strong understanding of Agile, Scrum, Kanban, Lean, and product operating models.
- Strong understanding of Software Development Lifecycle (SDLC).
Experience:
- Minimum 8 years of Agile delivery, program management, product delivery, or related experience.
- Minimum 5 years as an Agile Coach, Scrum Master, Delivery Lead, Program Manager, or similar role.
- Experience leading multiple Agile teams and cross-functional initiatives.
Education, Certification and Licenses:
- Bachelor's degree or equivalent experience.
- Candidates must hold at least one of the following:
- Certified ScrumMaster (CSM)
- Professional Scrum Master (PSM)
- SAFe Scrum Master (SSM)
- SAFe Agilist (SA)
Physical Demands:
While performing the duties of the job, the employee is frequently required to sit, use hands and fingers, talk, hear, and see. The employee must occasionally lift and/or move up to 5 pounds.
About Us: We recognize that work is a part of life, not separate from it, and foster a flexible environment where your health and wellbeing are prioritized. At Capital you will work alongside a caring team of supportive colleagues, and be encouraged to volunteer in your community. We value your professional and personal growth by investing heavily in training and continuing education, so you have the tools to do your best as you develop your career. And by doing your best, you’ll help us live our mission of improving the health and well-being of our members and the communities in which they live.
Position Description:
Base pay is influenced by several factors including a candidate’s qualifications, relevant experience, and anticipated contributions to meet the needs of the business, along with internal pay equity and external market driven rates. The salary range displayed has not been adjusted for geographical location. This range has been created in good faith based on information known to Capital Blue Cross at the time of posting and may be modified in the future. Capital Blue Cross offers a comprehensive benefits packaging including Medical, Dental & Vision coverage, a Retirement Plan, generous time off including Paid Time Off, Holidays, and Volunteer time off, an Incentive Plan, Tuition Reimbursement, and more.
At Capital Blue Cross, we promise to go the extra mile for our team and our community. This promise is at the heart of our culture, and it’s why our employees consistently vote us one of the “Best Places to Work in PA.”
The Value Delivery Manager will serve as a delivery leader, Agile coach, and transformation partner responsible for improving flow, managing dependencies, enabling predictable delivery, and helping teams translate strategic priorities into measurable results. This role is responsible for leading an Agile team to deliver business value, improve delivery performance, and support Capital Blue Cross’s transition to a product-centric operating model. This role partners with business and technology leaders to drive execution, optimize team effectiveness, manage dependencies, and coach teams in Agile and Lead practices. As a delivery leader and transformation partner, the position helps translate strategic priorities into measurable outcomes while advancing organizational agility and continuous improvement.
Responsibilities:
- Lead and coach multiple Agile product teams aligned to key business value streams.
- Drive delivery planning, execution, flow optimization, and continuous improvement.
- Partner with Product Owners, business leaders, architects, and technology teams.
- Remove impediments, manage dependencies, and improve delivery predictability.
- Facilitate quarterly planning, roadmap alignment, and capacity planning activities.
- Establish and monitor delivery metrics, team health, and value realization outcomes.
- Coach teams and leaders on Agile, Lean, Scrum, Kanban, and product operating model practices.
- Support Capital's transformation to a value-stream and product-centric delivery model.
Qualifications
Skills:
- Excellent facilitation, coaching, stakeholder management, and communication skills.
Knowledge:
- Strong understanding of Agile, Scrum, Kanban, Lean, and product operating models.
- Strong understanding of Software Development Lifecycle (SDLC).
Experience:
- Minimum 8 years of Agile delivery, program management, product delivery, or related experience.
- Minimum 5 years as an Agile Coach, Scrum Master, Delivery Lead, Program Manager, or similar role.
- Experience leading multiple Agile teams and cross-functional initiatives.
Education, Certification and Licenses:
- Bachelor's degree or equivalent experience.
- Candidates must hold at least one of the following:
- Certified ScrumMaster (CSM)
- Professional Scrum Master (PSM)
- SAFe Scrum Master (SSM)
- SAFe Agilist (SA)
Physical Demands:
While performing the duties of the job, the employee is frequently required to sit, use hands and fingers, talk, hear, and see. The employee must occasionally lift and/or move up to 5 pounds.
About Us: We recognize that work is a part of life, not separate from it, and foster a flexible environment where your health and wellbeing are prioritized. At Capital you will work alongside a caring team of supportive colleagues, and be encouraged to volunteer in your community. We value your professional and personal growth by investing heavily in training and continuing education, so you have the tools to do your best as you develop your career. And by doing your best, you’ll help us live our mission of improving the health and well-being of our members and the communities in which they live.
See all 1,204+ H-1B Visa Service Delivery Manager Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new H-1B Visa Service Delivery Manager Jobs.
Get Access To All JobsTips for Finding H-1B Visa Sponsorship as a Service Delivery Manager
Verify your degree satisfies specialty occupation
USCIS requires your degree field to directly relate to service delivery management. A general business degree may trigger an RFE. Degrees in IT management, computer science, or operations management carry the strongest alignment for this role.
Check LCA filings before targeting employers
Use OFLC Wage Search to confirm an employer has filed Labor Condition Applications for Service Delivery Manager or related SOC codes. Employers with a filing history are already familiar with the process and less likely to withdraw offers mid-petition.
Search verified H-1B sponsors on Migrate Mate
Filter by Service Delivery Manager roles on Migrate Mate to surface employers with documented H-1B sponsorship history. This cuts the time you'd spend cold-applying to companies that list sponsorship as optional but rarely follow through.
Negotiate an offer before the March registration window
H-1B cap registrations open in March and close within days. Have your signed offer letter and employer details ready so your employer can register you before the deadline. Missing the window means waiting a full year for the next lottery.
Clarify whether your role is cap-exempt
If a university, nonprofit research organization, or government entity hires you as a Service Delivery Manager, they may file outside the 85,000-slot cap year-round. Confirm cap-exempt status with USCIS guidelines before assuming you need to clear the lottery.
Use O*NET to document specialty occupation evidence
Pull the O*NET occupation profile for General and Operations Managers or Computer and Information Systems Managers to identify the degree requirements listed for your role. Employers and attorneys use this data directly in I-129 petitions to defend specialty occupation classification.
H-1B Visa Service Delivery Manager: Frequently Asked Questions
Does a Service Delivery Manager role qualify as a specialty occupation for H-1B purposes?
Yes, if the position genuinely requires at least a bachelor's degree in a specific field such as IT management, business information systems, or computer science. Titles alone don't determine eligibility. USCIS evaluates whether the duties require theoretical and practical application of highly specialized knowledge, so the job description must clearly reflect those requirements.
How do I find employers who actually sponsor H-1B visas for Service Delivery Manager roles?
Search Migrate Mate to browse Service Delivery Manager openings filtered by employers with verified H-1B sponsorship history. You can also cross-reference DOL's OFLC disclosure data by SOC code to confirm an employer has filed LCAs for this role type before applying.
Can my employer file H-1B for a Service Delivery Manager role if I'm currently on OPT?
Yes. If your OPT end date falls after October 1 and your employer registers you in the March lottery, cap-gap protection extends your work authorization continuously through October 1 if you're selected. Your employer submits the I-129 petition after lottery selection, not at registration.
What happens to my H-1B if I switch companies as a Service Delivery Manager?
H-1B portability under AC21 lets you start working for a new employer as soon as the transfer petition is filed with USCIS, without waiting for approval. Your new employer must file before your current H-1B expires, and the new role must remain in a specialty occupation that matches your qualifications.
How does prevailing wage affect H-1B sponsorship for Service Delivery Manager positions?
DOL requires your employer to pay at least the prevailing wage for your role, location, and experience level before the LCA is certified. You can look up the applicable wage tier using OFLC Wage Search. Underpaying, even slightly, can result in LCA denial and block the entire H-1B petition from moving forward.