H-1B Visa Technical Support Manager Jobs
Technical Support Manager roles qualify for H-1B visa sponsorship as specialty occupations requiring a bachelor's degree in computer science, information systems, or a related field. Employers in tech, healthcare IT, and SaaS consistently file LCAs for this title, making it one of the more sponsorship-active management roles in the industry.
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PS Job Title: Technical Support Specialist (Utility Power Plant)
Work Place Flexibility: Onsite
Legal Entity: Entergy Louisiana, LLC
Can be filled as Tech Spec II, III, or Sr, based on experience level.
Job Summary/Purpose
Responsible for the safe and reliable operation of utility power boilers and turbine/generator equipment including providing technical support/direction to plant operations, engineering, and ICE technicians. The expected responsibilities will include Reading Prints & Schematics, Troubleshooting and Maintaining Plant Electrical and I & C related equipment. A basic understanding of a distributed computer system which consists of multiple software components that are on multiple computers but operated as a single system. Ability to lead/manage projects and provide contract/contractor management. In addition, reviews technical work documents and ensures they comply with internal and external requirements. Makes recommendations and charts a course of action to management when documents do not adhere to requirements.
Job Duties/Responsibilities
- Determines special technical work requirements and incorporates into work documents. Determines applicability of various special permits.
- Performs reviews and audits of work performed by various organizations. Proposes time saving tooling and work methods. Conducts technical pre-job planning meetings. Develops and revises technical procedures in accordance with current regulatory and administrative requirements.
- Enhances communications by acting as a liaison between various work groups. Performs work in progress and post-job reviews for inclusion into technical job history files and uses this information when planning similar future work. Organizes, assembles, and maintains technical job history files to aid in future planning and estimating.
- Proposes design changes to improve station and personnel efficiency. Performs cost benefit analysis to evaluate tools, equipment, and processes for potential implementation.
- Will be assigned a leadership role for special projects and assist the regulatory & compliance support process for plant operations including project development, basic project controls (budget, schedule, cost tracking) and work management.
- Provide business, analytical and planning support for Fossil Operations. Support the strategic and tactical business planning process. Research issues, perform analysis and synthesize results into findings and recommendations. Duties will include the framing of issues, development of reports and presentations for lead team management. Communicates technical information, concepts and ideas verbally and in writing.
Minimum Requirements
Minimum education required of the position
- High school diploma required, or equivalent work experience.
- Desired: Bachelor's Degree.
Minimum experience required of the position
- Tech Spec II: 2-4 years of power plant or relevant technical experience.
- Tech Spec III: 4-6 years of power plant or relevant technical experience.
- Tech Spec Sr: 5 to 7 years in a high-paced environment such as a power plant.
- Desired: Project management experience and experience managing projects, processes and people.
Minimum knowledge, skills, and abilities required of the position
- Knowledge of the principles of operation and function of steam boilers, turbo-generators, pumps, heaters, steam traps, piping systems, pressure and level regulators and their controls, and auxiliary systems.
- Thorough knowledge of the principles of mechanical measuring devices, instruments, controls, and regulating devices as used in steam electric plants.
- The ability to read Prints & Schematics, Troubleshooting and Maintaining Plant Electrical and I & C related equipment.
- Ability to troubleshoot process control logic.
- Possess a basic knowledge of distributed computer systems and the ability to manipulate the control system.
- The ability to lift 100lbs.
- The ability to lift and carry 50lbs (up to 33% of the time).
- The ability to climb scaffolds, stairs and ladders.
- Must be Team Oriented and Self-Motivated.
- Must possess the initiative to perform task independently, provide timely and concise feedback upon request.
- Possess a winning attitude to achieve Departmental, Plant and Corporate Goals.
- Should possess basic computer knowledge to obtain the required skills needed to use the Entergy Fossil Applications Time and Labor (Electronic Timesheet Application) and AIMM (Maintenance Management System).
- Understand written and verbal communications and basic writing skills.
- Desired:
- ABB Infi90 DCS and/or Emerson Ovation DCS & GE MarkVIe Turbine Control System functional knowledge.
Any certificates, licenses, etc. required of the position
- None
Other Attributes
Functional Knowledge - Requires conceptual and practical expertise in own discipline and basic knowledge of related disciplines.
Business Expertise - Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market.
Problem Solving - Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements.
Impact - Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies.
Interpersonal Skills - Explains difficult or sensitive information; works to build consensus.
Primary Location: Louisiana - Sterlington Louisiana : Sterlington
Job Function: Corporate
MRV Minimum Salary: $95,000.00
MRV Maximum Salary: $143,000.00
FLSA Status: Professional
Relocation Option: No Relocation Offered
Union description/code: NON BARGAINING UNIT
Number of Openings: 1
Req ID: 124120
PS Job Title: Technical Support Specialist (Utility Power Plant)
Hiring Manager: John W Addison
Recruiter: Shaun Johnson
Travel Percentage: Up to 25%
An Equal Opportunity Employer, Minority/Female/Disability/Vets.
EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.
Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.
Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
Know Your Rights: Workplace Discrimination is Illegal
The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.
WORKING CONDITIONS:
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
Our expectations are the five employee and leader behaviors we believe are essential for positive stakeholder outcomes.
Our expectations:
- Make our customers more successful
- Innovate and continuously improve
- Collaborate and share knowledge
- Be accountable for results
- Recognize and reward outcomes
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship as a Technical Support Manager
Map your degree to SOC codes
USCIS evaluates specialty occupation using your SOC code, not your job title. Technical Support Managers typically fall under SOC 11-3021. Confirm your degree field aligns with that classification before applying to avoid an RFE on specialty occupation grounds.
Target employers with LCA filing history
Use Migrate Mate to filter Technical Support Manager roles by employers who have filed LCAs for this specific title. Past LCA filings signal the employer already understands the H-1B process and has legal counsel in place.
Verify prevailing wage before negotiating
Your offered salary must meet the DOL prevailing wage for your work location and experience level. Look up the wage for SOC 11-3021 in your target metro using the OFLC Wage Search before you enter any compensation discussion.
Clarify remote work terms with your employer
If you'll work remotely from a different city than the employer's address, your employer must file a separate LCA for each work location. Confirm this with your employer before your I-129 is filed, since unlisted worksite locations can trigger compliance issues.
Get your credentials evaluated early
If your bachelor's degree is from outside the U.S., get a credential evaluation from a NACES-approved evaluator before the offer stage. USCIS requires equivalency documentation, and processing can take two to four weeks, which can delay your petition timeline.
Ask whether cap-exempt filing is possible
Universities, nonprofits attached to research institutions, and government research organizations can file H-1B petitions outside the annual lottery cap. If a qualifying institution operates an IT or technical division, you may be able to skip the April lottery entirely.
H-1B Visa Technical Support Manager: Frequently Asked Questions
Does a Technical Support Manager role qualify as an H-1B specialty occupation?
Yes, as long as the employer can document that the position requires at least a bachelor's degree in a specific field such as computer science, information systems, or engineering. Generalist management roles without a defined degree requirement can face RFEs, so the job description needs to tie the degree requirement to the role's technical duties explicitly.
How do I find employers who sponsor H-1B visas for Technical Support Manager jobs?
Migrate Mate shows verified H-1B sponsorship history by employer and job title, so you can identify companies that have filed LCAs for Technical Support Manager roles specifically. Searching by title rather than by company avoids wasting time on employers who sponsor other roles but not this one.
Can I transfer my H-1B to a new Technical Support Manager role without losing my place in the visa queue?
Yes. Under AC21 portability, you can change employers after your I-140 has been approved and your I-485 has been pending for 180 days or more, as long as the new role is in the same or a similar occupational classification. Technical Support Manager roles typically port cleanly within the management SOC category, but your new employer still needs to file an H-1B transfer petition.
What happens to my H-1B status if my employer eliminates my Technical Support Manager position?
You enter a 60-day grace period from your last day of employment, during which you can find a new sponsoring employer and have a transfer petition filed. Your status doesn't immediately lapse on your last day. If no petition is filed within 60 days, you fall out of valid status and must depart or pursue another visa category.
Do Technical Support Manager roles require PERM labor certification for H-1B sponsorship?
No. PERM is required for employment-based green card categories like EB-2 and EB-3, not for H-1B nonimmigrant status. H-1B sponsorship for a Technical Support Manager role requires an LCA filed with the DOL and an I-129 petition filed with USCIS, but no PERM labor market test unless the employer is also pursuing permanent residence for you.