H-1B1 Chile Visa Customer Success Manager Jobs
Customer Success Manager roles qualify for H-1B1 Chile visa sponsorship when the position requires a bachelor's degree in a directly related field. Chilean nationals benefit from no lottery, a rarely-filled annual cap of 1,400 visas, and consulate processing that bypasses USCIS entirely, making this one of the most direct paths to a U.S. work authorization.
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Get Access To All JobsAbout the Team
The Customer Success Team is part of DoorDash's In-Store Business Unit and serves as the heartbeat of our customers. We are a diverse, global team working to help our customers meet and exceed their business goals through creative problem-solving, data and deep product knowledge, always with a customer centric approach. Our team is a group of empathetic relationship builders, curious minds, doers, thinkers, strategizers, and friendly humans who are passionate about supporting the hospitality industry.
About the Role
We are looking for a Senior Customer Success Manager (Senior CSM) to drive strategic partnership, retention, and growth across a portfolio of our highest-value and complex SMB customers. This is a high-touch, relationship-driven role focused on delivering measurable business outcomes across the full customer lifecycle, including onboarding, adoption, renewal, and expansion. As a Senior CSM, you will operate as a trusted advisor to key stakeholders, partnering closely with Account Management to drive long-term customer success and revenue growth.
You're excited about this opportunity because you will…
- Own a High-Value Book of Business. Manage a tailored, high-value portfolio of customers in key strategic markets, delivering deep, high-touch engagement to drive strong customer health, retention, and expansion.
- Drive End-to-End Customer Outcomes. Own the full customer lifecycle—from onboarding and adoption through renewal and growth—ensuring customers realize measurable ROI and long-term value from our platform.
- Lead High-Impact Customer Engagement. Develop and execute tailored account strategies, including leading high-impact business reviews and planning sessions with senior and executive stakeholders.
- Act as a Trusted Advisor. Build deep relationships with key decision-makers, providing strategic guidance that influences customer business outcomes and long-term success.
- Partner Closely with Account Management. Collaborate in a highly integrated way with Account Managers to drive expansion opportunities, co-own growth strategy, and deliver a seamless customer experience.
- Leverage Data to Drive Business Impact. Analyze customer performance, ROI, and product adoption to proactively identify risks and opportunities, and drive data-informed recommendations at both the account and portfolio level.
- Influence Cross-Functional Strategy. Surface insights from your portfolio to inform product, go-to-market, and customer experience improvements, acting as a voice of the customer internally.
We're excited about you because…
- You have 5+ years of experience working in Customer Success, Account Management, or a similar customer-facing role with strong verbal and written communication skills.
- You have experience managing a portfolio of customers with varying levels of complexity, and can balance efficiency with personalization.
- You are comfortable building relationships with stakeholders and can influence outcomes through strong communication and business acumen.
- You are data-driven, with the ability to interpret performance metrics and translate insights into actionable strategies.
- You are highly organized, with the ability to manage multiple priorities while maintaining attention to detail and focus on strategic objectives.
- You are passionate about helping customers succeed and have a natural curiosity for understanding business challenges and solving problems.
- Prior experience working in the hospitality or restaurant industry is a strong plus.
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
About the Team
The Customer Success Team is part of DoorDash's In-Store Business Unit and serves as the heartbeat of our customers. We are a diverse, global team working to help our customers meet and exceed their business goals through creative problem-solving, data and deep product knowledge, always with a customer centric approach. Our team is a group of empathetic relationship builders, curious minds, doers, thinkers, strategizers, and friendly humans who are passionate about supporting the hospitality industry.
About the Role
We are looking for a Senior Customer Success Manager (Senior CSM) to drive strategic partnership, retention, and growth across a portfolio of our highest-value and complex SMB customers. This is a high-touch, relationship-driven role focused on delivering measurable business outcomes across the full customer lifecycle, including onboarding, adoption, renewal, and expansion. As a Senior CSM, you will operate as a trusted advisor to key stakeholders, partnering closely with Account Management to drive long-term customer success and revenue growth.
You're excited about this opportunity because you will…
- Own a High-Value Book of Business. Manage a tailored, high-value portfolio of customers in key strategic markets, delivering deep, high-touch engagement to drive strong customer health, retention, and expansion.
- Drive End-to-End Customer Outcomes. Own the full customer lifecycle—from onboarding and adoption through renewal and growth—ensuring customers realize measurable ROI and long-term value from our platform.
- Lead High-Impact Customer Engagement. Develop and execute tailored account strategies, including leading high-impact business reviews and planning sessions with senior and executive stakeholders.
- Act as a Trusted Advisor. Build deep relationships with key decision-makers, providing strategic guidance that influences customer business outcomes and long-term success.
- Partner Closely with Account Management. Collaborate in a highly integrated way with Account Managers to drive expansion opportunities, co-own growth strategy, and deliver a seamless customer experience.
- Leverage Data to Drive Business Impact. Analyze customer performance, ROI, and product adoption to proactively identify risks and opportunities, and drive data-informed recommendations at both the account and portfolio level.
- Influence Cross-Functional Strategy. Surface insights from your portfolio to inform product, go-to-market, and customer experience improvements, acting as a voice of the customer internally.
We're excited about you because…
- You have 5+ years of experience working in Customer Success, Account Management, or a similar customer-facing role with strong verbal and written communication skills.
- You have experience managing a portfolio of customers with varying levels of complexity, and can balance efficiency with personalization.
- You are comfortable building relationships with stakeholders and can influence outcomes through strong communication and business acumen.
- You are data-driven, with the ability to interpret performance metrics and translate insights into actionable strategies.
- You are highly organized, with the ability to manage multiple priorities while maintaining attention to detail and focus on strategic objectives.
- You are passionate about helping customers succeed and have a natural curiosity for understanding business challenges and solving problems.
- Prior experience working in the hospitality or restaurant industry is a strong plus.
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
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Get Access To All JobsTips for Finding Visa Sponsorship as a Customer Success Manager
Translate your credentials into U.S. equivalency
Chilean universities issue four- and five-year degrees, but H-1B1 visa adjudicators evaluate credentials against U.S. standards. Get a credential evaluation from a NACES-recognized evaluator before your interview so the consular officer isn't guessing at equivalency.
Target companies with existing H-1B1 LCA filings
Search Migrate Mate to filter Customer Success Manager roles by verified H-1B1 Chile LCA filing history, so you're applying to employers who have already navigated the DOL certification process for this visa category.
Confirm the job description requires a specific degree field
Customer Success Manager postings vary widely. A role requiring a degree in business, communications, or computer science qualifies as a specialty occupation; one listing any bachelor's degree as sufficient may not. Review O*NET's occupational profile for the SOC code your employer intends to file under.
Ask your employer to file the LCA before your interview date
DOL must certify the Labor Condition Application before you attend your consular interview. Build at least three weeks of LCA processing time into your start-date negotiation so the certified document is ready when the consulate reviews your application.
Verify your offered salary against the prevailing wage tier
Your employer must pay at least the DOL prevailing wage for your role, location, and experience level. Use the OFLC Wage Search to confirm the wage level before signing an offer letter, since an underpaying offer will cause an LCA rejection.
Plan your status timeline around the 10-day grace period
H-1B1 Chile status is granted in one-year increments with no automatic extension. Your employer must file a new LCA and you must obtain a new visa stamp before the current period expires. Start renewal conversations with your employer at least 90 days out.
Frequently Asked Questions
Does a Customer Success Manager role qualify as a specialty occupation for H-1B1 Chile?
It depends on how the job description is written. If the role requires a bachelor's degree in a specific field such as business administration, communications, or computer science, it qualifies. Roles that accept any bachelor's degree regardless of field are harder to support because they don't establish a direct relationship between the degree and the duties.
How does the H-1B1 Chile visa compare to the H-1B for Customer Success Manager positions?
The H-1B visa1 Chile visa has no lottery and a rarely-filled annual cap of 1,400, so Chilean nationals can apply any time of year through consular processing rather than waiting for an October start date. The trade-off is that H-1B1 doesn't allow dual intent, meaning you can't simultaneously pursue permanent residence while on this status the way some H-1B holders do.
How do I find employers who have sponsored H-1B1 Chile visas for Customer Success roles?
Migrate Mate filters job listings by verified H-1B1 Chile LCA filing history, so you can see which companies have already completed DOL certification for roles matching your title. This lets you prioritize applications to employers who understand the filing process rather than educating a new employer from scratch.
Can my employer file a new H-1B1 Chile petition if my status is expiring?
H-1B1 Chile status is issued in one-year increments, and there's no cap on renewals as long as you maintain qualifying employment. Your employer files a new LCA with DOL and you obtain a new visa stamp at the consulate. There's no USCIS petition required for renewals, which keeps the process faster than the H-1B renewal cycle.
What happens if my Customer Success Manager role changes significantly after I get H-1B1 Chile status?
Material changes to your duties, title, or work location may require your employer to file an amended LCA with DOL before the change takes effect. A promotion that substantially alters the specialty occupation basis of your role is the most common trigger. Confirm with your employer's immigration contact whether the updated job description still supports the original visa classification.
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