H-1B1 Singapore Visa Client Success Manager Jobs
Client Success Manager roles qualify for H-1B1 Singapore visa sponsorship as specialty occupations requiring a relevant bachelor's degree. No lottery, no USCIS petition filing, your employer files a Labor Condition Application with DOL and you apply directly at the U.S. Embassy in Singapore. The 5,400 annual cap rarely fills.
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INTRODUCTION
SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.
As a Client Success Manager at SeatGeek, you’ll be an essential partner to our sports and entertainment clients—collaborating to unlock value, grow their business, and drive revenue for them and SeatGeek. You’ll build the foundations for long-term, high-impact relationships by deeply understanding your clients’ objectives and guiding them to strategic outcomes through data, insights, and industry expertise.
This is a high-growth opportunity for someone eager to master the craft of client success while gaining exposure to commercial strategy, product adoption, and value realization across some of the most innovative players in sports and entertainment.
ROLE AND RESPONSIBILITIES
- Serve as a strategic partner to clients, aligning SeatGeek’s technology with their business goals to drive revenue growth and deliver win/win solutions
- Identify and execute opportunities across product adoption, commercial improvement, and fan experience to improve client performance
- Lead business reviews, internal and external, and deliver insights that support renewals, adoption, and overall client success
- Leverage strong client relationships to generate advocacy through case studies, referrals, and industry exposure
- Manage daily communication, resolve issues, and build trust with a portfolio of clients, including complex accounts
- Travel to client events as needed (up to 25-30%) to support client engagement
- Analyze product usage, sales, and financial data using tools like Looker, Excel, Google Suite, and internal reporting tools to guide strategic decisions
- Quarterback internal projects, collaborating across departments to support client and team-wide requirements and influence roadmaps
- Contribute to internal planning efforts, including forecasting, onboarding, and scaling client success operations
BASIC QUALIFICATIONS
What you have
- 4+ years in a client-facing role such as customer success, account management, consulting, or partnerships in a SaaS, tech, or entertainment setting. Experience in sports or ticketing is a plus
- Track record of driving client outcomes—not just managing relationships, but improving business performance
- Deep understanding of commercial and financial aspects of companies, and how to impact the P&L
- Strong communication and presentation skills; you can simplify complexity and speak both client and product
- Confidence working with data; experience with platforms like Looker, Google Suite and other reporting tools is a plus
- Problem-solver who takes initiative, navigates ambiguity, and adapts quickly
- Collaborative mindset with a “one team” approach to working cross-functionally
- Willingness to travel to client locations and events regularly (~25%-30%)
- Bachelor’s degree preferred
PREFERRED QUALIFICATIONS
Why You’ll Love This Role
- You’ll get to work with iconic sports teams, venues, and live event brands, helping shape fan experiences. And as part of that, you’ll get to attend marquee sporting events and concerts
- You’ll be part of a team that values commercial impact, not just operational excellence
- You’ll collaborate closely with peers in CS and across the company
- You’ll get exposure to leadership, both at SeatGeek and with client execs
- You’ll join a culture that’s bold, transparent, and obsessed with doing meaningful work—no B.S. busywork allowed
PERKS
- Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
- A WFH stipend to support your home office setup
- Unlimited PTO
- Up to 16 weeks of fully-paid family leave
- 401(k) matching
- Student loan matching program
- Health, vision, dental, and life insurance
- Up to $25k towards family building, reproductive health services and Gender-affirming care
- $500 per year for wellness expenses
- Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
- $120 per month to spend on tickets to live events
- Annual subscription to Spotify, Apple Music, or Amazon music
COMPENSATION
The salary range for this role is $110,000 - $130,000 USD plus bonus based on performance. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.
SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!
To review our candidate privacy notice, click here.
See all 55+ H-1B1 Singapore Visa Client Success Manager Jobs
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Get Access To All JobsTips for Finding Visa Sponsorship as a Client Success Manager
Verify your degree field matches the role
H-1B1 visa requires your bachelor's degree to relate directly to the Client Success Manager position. A business, communications, or information systems degree typically satisfies this. A degree in an unrelated field may trigger scrutiny at the consulate interview.
Use OFLC Wage Search before negotiating salary
Your employer's Labor Condition Application must certify a wage at or above the DOL prevailing wage for your exact role and location. Pull the OFLC Wage Search figures yourself so you know the floor before any offer conversation.
Search for verified H-1B1 Singapore sponsors on Migrate Mate
Target employers with documented H-1B1 visa or H-1B visa LCA filing history for client-facing roles. Migrate Mate filters job listings by visa sponsorship history so you're not cold-applying to companies that have never filed for Singaporean professionals.
Clarify the LCA timeline with your offer team
DOL certifies Labor Condition Applications within seven business days, but employers unfamiliar with H-1B1 visa often conflate it with the H-1B USCIS petition process. Confirm your hiring contact understands no USCIS filing is needed so the onboarding timeline doesn't stall.
Check O*NET before your consulate interview
Consular officers assess whether Client Success Manager duties meet the specialty occupation standard. Review the O*NET profile for your SOC code and be ready to explain how your role's daily responsibilities align with the degree requirement, not just your job title.
Time your visa stamp renewal before your I-94 expires
H-1B1 visas are issued in two-year increments with no automatic extension. If your renewal appointment falls during a consulate backlog period, you may need to travel before your current authorized stay ends to avoid a gap in work authorization.
Frequently Asked Questions
Does a Client Success Manager role qualify as a specialty occupation for H-1B1 Singapore?
Yes, provided your employer can document that the position requires at least a bachelor's degree in a directly related field such as business, communications, or information systems. Roles where any degree satisfies the requirement regardless of field are harder to support. The consular officer makes the final determination based on the job duties your employer describes in the Labor Condition Application.
How does the H-1B1 Singapore visa differ from the H-1B for Client Success Manager jobs?
H-1B1 visa has no lottery and no USCIS petition requirement, your employer files a Labor Condition Application with DOL and you apply for the visa stamp directly at the U.S. Embassy in Singapore. H-1B requires a USCIS petition, is subject to an annual lottery capped at 85,000, and processing can take months. H-1B1's 5,400 annual cap for Singaporeans has never been fully used.
How do I find employers willing to sponsor H-1B1 Singapore visas for Client Success Manager positions?
Use Migrate Mate to search for Client Success Manager roles filtered by employers with verified visa sponsorship filing history. Many companies that sponsor H-1B holders will also support H-1B1 visa since the employer-side process is simpler, but confirming prior LCA activity for client-facing roles helps you prioritize outreach to teams already familiar with the process.
Can I switch employers on an H-1B1 Singapore visa if I receive a better offer?
Yes, but you cannot port your status the way H-1B holders can under AC21 portability rules. Your new employer must file a fresh Labor Condition Application with DOL and you'll need a new H-1B1 visa stamp before starting work. If your current visa stamp is still valid and the new role qualifies, the LCA process typically completes within seven business days.
Does my Singaporean three-year bachelor's degree satisfy the H-1B1 degree requirement?
Generally yes. USCIS and consular officers typically recognize Singapore's three-year honors degrees from institutions like NUS and NTU as equivalent to a U.S. four-year bachelor's degree for specialty occupation purposes. Bringing your official transcripts and, if available, a credential evaluation to your consulate interview removes any ambiguity about degree equivalency.