H-1B1 Singapore Visa Client Success Manager Jobs
Client Success Manager roles qualify for H-1B1 Singapore visa sponsorship as specialty occupations requiring a relevant bachelor's degree. No lottery, no USCIS petition filing, your employer files a Labor Condition Application with DOL and you apply directly at the U.S. Embassy in Singapore. The 5,400 annual cap rarely fills.
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Get Access To All JobsDESCRIPTION
The Strategic Account Services (SAS) organization seeks a Beauty Senior Customer Success Manager to drive business growth for Amazon's most influential Sellers. You will build and execute strategic joint business plans, collaborating with Sellers to identify new selection, merchandising, traffic/conversion drivers, and operational improvements.
The ideal candidate has strong client management skills, works backwards from Seller needs to prioritize the right inputs/outputs, manages multiple workflows in a fast-paced environment, and participates in continuous improvement initiatives. They embrace ambiguity, demonstrate ownership, and advocate for their Sellers' experience on the Amazon Store.
Key job responsibilities
Business Growth
- Identify and address business input metrics hindering growth; develop and test solutions before scaling
- Analyze data and trends to maximize long-term potential for your Seller portfolio
- Act as a strategic partner—proactively identify opportunities, create tailored recommendations using consultative, out-of-the-box thinking
- Lead business strategy development and long-term account plans, collaborating cross-functionally to drive customer success
- Manage complex account goals where strategy is undefined; balance short-term needs with long-term investment
- Implement and track metrics to measure portfolio success and uncover hidden opportunities
Seller Relationship Management
- Build trusted advisor relationships; serve as a business advocate for your Sellers
- Deliver timely, accurate operational support within SLA
- Drive program and CSM satisfaction
- Coordinate cross-functionally to resolve Seller issues quickly and with high quality
- Serve as a consultant with oversight of key strategic activities—escalating and clearing blockers across organizations; advocate as the voice of the customer internally
- Educate Sellers on tools, policies, products, and programs to drive incremental growth, tying recommendations to their specific goals
Program Process Excellence
- Define success criteria and understand evolving business needs of Sellers
- Improve team efficiency and optimize processes; deliver critical solutions and mechanisms independently across teams
- Help define and design tools, SOPs, and processes for Seller Services
- Identify and define feature enhancements and new products based on customer feedback, data analysis, and competitive gaps
- Aggregate themes to function as Voice of the Seller with owning teams, addressing root-cause opportunities
- Own project status communication with clear, concise summaries to leadership
BASIC QUALIFICATIONS
- Experience with strong project management skills and the ability to thrive in a fast-paced environment
- Bachelor's degree or equivalent
- 4+ years professional experience in the Beauty industry with Buying, Merchandising, Planning and/or relevant experience within Customer Success, Account Management, Management Consulting and/or relevant experience in negotiating, nurturing, and growing customer relationships.
PREFERRED QUALIFICATIONS
- Experience in Beauty E-Commerce, Corporate Retail, Consulting and/or B2B.
- Usage of generative AI tools to enhance workflow efficiency, with a willingness to learn effective prompting and evaluation practices.
- Ability to recognize opportunities where generative AI could enhance products, workflows, or customer experiences.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, AZ, Tempe - 80,000.00 - 140,000.00 USD annually
USA, NY, New York - 88,000.00 - 154,000.00 USD annually
USA, TX, Austin - 80,000.00 - 140,000.00 USD annually
USA, WA, Seattle - 82,700.00 - 140,000.00 USD annually
DESCRIPTION
The Strategic Account Services (SAS) organization seeks a Beauty Senior Customer Success Manager to drive business growth for Amazon's most influential Sellers. You will build and execute strategic joint business plans, collaborating with Sellers to identify new selection, merchandising, traffic/conversion drivers, and operational improvements.
The ideal candidate has strong client management skills, works backwards from Seller needs to prioritize the right inputs/outputs, manages multiple workflows in a fast-paced environment, and participates in continuous improvement initiatives. They embrace ambiguity, demonstrate ownership, and advocate for their Sellers' experience on the Amazon Store.
Key job responsibilities
Business Growth
- Identify and address business input metrics hindering growth; develop and test solutions before scaling
- Analyze data and trends to maximize long-term potential for your Seller portfolio
- Act as a strategic partner—proactively identify opportunities, create tailored recommendations using consultative, out-of-the-box thinking
- Lead business strategy development and long-term account plans, collaborating cross-functionally to drive customer success
- Manage complex account goals where strategy is undefined; balance short-term needs with long-term investment
- Implement and track metrics to measure portfolio success and uncover hidden opportunities
Seller Relationship Management
- Build trusted advisor relationships; serve as a business advocate for your Sellers
- Deliver timely, accurate operational support within SLA
- Drive program and CSM satisfaction
- Coordinate cross-functionally to resolve Seller issues quickly and with high quality
- Serve as a consultant with oversight of key strategic activities—escalating and clearing blockers across organizations; advocate as the voice of the customer internally
- Educate Sellers on tools, policies, products, and programs to drive incremental growth, tying recommendations to their specific goals
Program Process Excellence
- Define success criteria and understand evolving business needs of Sellers
- Improve team efficiency and optimize processes; deliver critical solutions and mechanisms independently across teams
- Help define and design tools, SOPs, and processes for Seller Services
- Identify and define feature enhancements and new products based on customer feedback, data analysis, and competitive gaps
- Aggregate themes to function as Voice of the Seller with owning teams, addressing root-cause opportunities
- Own project status communication with clear, concise summaries to leadership
BASIC QUALIFICATIONS
- Experience with strong project management skills and the ability to thrive in a fast-paced environment
- Bachelor's degree or equivalent
- 4+ years professional experience in the Beauty industry with Buying, Merchandising, Planning and/or relevant experience within Customer Success, Account Management, Management Consulting and/or relevant experience in negotiating, nurturing, and growing customer relationships.
PREFERRED QUALIFICATIONS
- Experience in Beauty E-Commerce, Corporate Retail, Consulting and/or B2B.
- Usage of generative AI tools to enhance workflow efficiency, with a willingness to learn effective prompting and evaluation practices.
- Ability to recognize opportunities where generative AI could enhance products, workflows, or customer experiences.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, AZ, Tempe - 80,000.00 - 140,000.00 USD annually
USA, NY, New York - 88,000.00 - 154,000.00 USD annually
USA, TX, Austin - 80,000.00 - 140,000.00 USD annually
USA, WA, Seattle - 82,700.00 - 140,000.00 USD annually
See all 58+ H-1B1 Singapore Visa Client Success Manager Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new H-1B1 Singapore Visa Client Success Manager Jobs.
Get Access To All JobsTips for Finding Visa Sponsorship as a Client Success Manager
Verify your degree field matches the role
H-1B1 visa requires your bachelor's degree to relate directly to the Client Success Manager position. A business, communications, or information systems degree typically satisfies this. A degree in an unrelated field may trigger scrutiny at the consulate interview.
Use OFLC Wage Search before negotiating salary
Your employer's Labor Condition Application must certify a wage at or above the DOL prevailing wage for your exact role and location. Pull the OFLC Wage Search figures yourself so you know the floor before any offer conversation.
Search for verified H-1B1 Singapore sponsors on Migrate Mate
Target employers with documented H-1B1 visa or H-1B visa LCA filing history for client-facing roles. Migrate Mate filters job listings by visa sponsorship history so you're not cold-applying to companies that have never filed for Singaporean professionals.
Clarify the LCA timeline with your offer team
DOL certifies Labor Condition Applications within seven business days, but employers unfamiliar with H-1B1 visa often conflate it with the H-1B USCIS petition process. Confirm your hiring contact understands no USCIS filing is needed so the onboarding timeline doesn't stall.
Check O*NET before your consulate interview
Consular officers assess whether Client Success Manager duties meet the specialty occupation standard. Review the O*NET profile for your SOC code and be ready to explain how your role's daily responsibilities align with the degree requirement, not just your job title.
Time your visa stamp renewal before your I-94 expires
H-1B1 visas are issued in two-year increments with no automatic extension. If your renewal appointment falls during a consulate backlog period, you may need to travel before your current authorized stay ends to avoid a gap in work authorization.
Frequently Asked Questions
Does a Client Success Manager role qualify as a specialty occupation for H-1B1 Singapore?
Yes, provided your employer can document that the position requires at least a bachelor's degree in a directly related field such as business, communications, or information systems. Roles where any degree satisfies the requirement regardless of field are harder to support. The consular officer makes the final determination based on the job duties your employer describes in the Labor Condition Application.
How does the H-1B1 Singapore visa differ from the H-1B for Client Success Manager jobs?
H-1B1 visa has no lottery and no USCIS petition requirement, your employer files a Labor Condition Application with DOL and you apply for the visa stamp directly at the U.S. Embassy in Singapore. H-1B requires a USCIS petition, is subject to an annual lottery capped at 85,000, and processing can take months. H-1B1's 5,400 annual cap for Singaporeans has never been fully used.
How do I find employers willing to sponsor H-1B1 Singapore visas for Client Success Manager positions?
Use Migrate Mate to search for Client Success Manager roles filtered by employers with verified visa sponsorship filing history. Many companies that sponsor H-1B holders will also support H-1B1 visa since the employer-side process is simpler, but confirming prior LCA activity for client-facing roles helps you prioritize outreach to teams already familiar with the process.
Can I switch employers on an H-1B1 Singapore visa if I receive a better offer?
Yes, but you cannot port your status the way H-1B holders can under AC21 portability rules. Your new employer must file a fresh Labor Condition Application with DOL and you'll need a new H-1B1 visa stamp before starting work. If your current visa stamp is still valid and the new role qualifies, the LCA process typically completes within seven business days.
Does my Singaporean three-year bachelor's degree satisfy the H-1B1 degree requirement?
Generally yes. USCIS and consular officers typically recognize Singapore's three-year honors degrees from institutions like NUS and NTU as equivalent to a U.S. four-year bachelor's degree for specialty occupation purposes. Bringing your official transcripts and, if available, a credential evaluation to your consulate interview removes any ambiguity about degree equivalency.