H-2B Visa Front Desk Jobs
Front Desk jobs with H-2B visa sponsorship are concentrated in seasonal resorts, ski lodges, and beach hotels that rely on temporary foreign workers to staff peak seasons. Employers must obtain DOL labor certification before sponsoring you, and the 66,000-visa annual cap means timing your application early is critical.
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Get Access To All JobsINTRODUCTION
Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
ABOUT OUR PROPERTY
Welcome to The Wade - Lakeshore, a premier property in the Pyramid Global Hospitality portfolio. Situated in the heart of Chicago, Illinois, our hotel features 520 guest rooms and an impressive 20,386 sq ft of meeting space, offering a dynamic and sophisticated environment for both guests and employees. At The Wade, we pride ourselves on delivering exceptional service and creating unforgettable experiences. As a member of our team, you’ll work in a vibrant and supportive setting, surrounded by the stunning views and lively energy of Chicago. We offer diverse positions across various departments, including guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more. Joining our team means becoming part of a close-knit community that values teamwork, professionalism, and a passion for excellence. We provide comprehensive training programs to ensure our employees have the skills and knowledge needed to excel in their roles. If you are a dedicated and enthusiastic individual with a passion for hospitality, we invite you to explore the exciting career opportunities available at The Wade. Take the first step towards a rewarding career by applying today. At Pyramid Global Hospitality, we are committed to caring for our team members by offering a comprehensive benefits package for full-time employees. Our benefits include medical insurance with employer contribution and vision, dental, life, pet, and accident insurance options. We also provide a 401(k) program with an employer match and immediate full vesting. In addition, employees enjoy paid time off and exclusive discounts across our portfolio of hotels. Join our team and experience the support, flexibility, and benefits that help you thrive both professionally and personally.
YOUR ROLE
We are looking for a highly motivated individual to join our Front Desk team as Front Desk Supervisor. The successful candidate has a proven record of being a team player, is open to learning and leading by example, responds in a professional and courteous manner to guests and team, as well as being there to support the team both personally and professionally.
If you have experience in customer service, enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.
Responsibilities
- Help guests discover their “Wanderlust” experience
- Provide exceptional customer service by being engaging and taking sincere interest
- Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established
- Help to resolve problems and “WOW” guests through recovery when things aren’t quite right
- Supervise daily shift process ensuring all team members adhere to standard operating procedures
- Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests
- Work closely with the Maintenance and Housekeeping teams to communicate and coordinate the day
- Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation
- Maintain the Sundries shop, keeping up with inventory and ordering as necessary
- Train all new Front Desk Agents to provide exceptional customer service
- Promote and sell special hotel programs
- Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information
- Be knowledgeable of all emergency procedures and policies
- Maintain house bank
- Communicate all pertinent information to manager on duty
- Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds
- Assist other departments as needed
QUALIFICATIONS
- Must be available to work a flexible schedule to include nights, weekends and holidays
- High school diploma or equivalent
- Previous hotel or resort experience preferred
- A strong desire to make an impact on other people
- An outgoing and engaging personality
- Computer skills
- Excellent verbal and written communication skills
- Ability to work in a fast-paced setting
- Ability to stand for the duration of the shift
COMPENSATION
$28.61
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
INTRODUCTION
Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
ABOUT OUR PROPERTY
Welcome to The Wade - Lakeshore, a premier property in the Pyramid Global Hospitality portfolio. Situated in the heart of Chicago, Illinois, our hotel features 520 guest rooms and an impressive 20,386 sq ft of meeting space, offering a dynamic and sophisticated environment for both guests and employees. At The Wade, we pride ourselves on delivering exceptional service and creating unforgettable experiences. As a member of our team, you’ll work in a vibrant and supportive setting, surrounded by the stunning views and lively energy of Chicago. We offer diverse positions across various departments, including guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more. Joining our team means becoming part of a close-knit community that values teamwork, professionalism, and a passion for excellence. We provide comprehensive training programs to ensure our employees have the skills and knowledge needed to excel in their roles. If you are a dedicated and enthusiastic individual with a passion for hospitality, we invite you to explore the exciting career opportunities available at The Wade. Take the first step towards a rewarding career by applying today. At Pyramid Global Hospitality, we are committed to caring for our team members by offering a comprehensive benefits package for full-time employees. Our benefits include medical insurance with employer contribution and vision, dental, life, pet, and accident insurance options. We also provide a 401(k) program with an employer match and immediate full vesting. In addition, employees enjoy paid time off and exclusive discounts across our portfolio of hotels. Join our team and experience the support, flexibility, and benefits that help you thrive both professionally and personally.
YOUR ROLE
We are looking for a highly motivated individual to join our Front Desk team as Front Desk Supervisor. The successful candidate has a proven record of being a team player, is open to learning and leading by example, responds in a professional and courteous manner to guests and team, as well as being there to support the team both personally and professionally.
If you have experience in customer service, enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.
Responsibilities
- Help guests discover their “Wanderlust” experience
- Provide exceptional customer service by being engaging and taking sincere interest
- Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established
- Help to resolve problems and “WOW” guests through recovery when things aren’t quite right
- Supervise daily shift process ensuring all team members adhere to standard operating procedures
- Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests
- Work closely with the Maintenance and Housekeeping teams to communicate and coordinate the day
- Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation
- Maintain the Sundries shop, keeping up with inventory and ordering as necessary
- Train all new Front Desk Agents to provide exceptional customer service
- Promote and sell special hotel programs
- Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information
- Be knowledgeable of all emergency procedures and policies
- Maintain house bank
- Communicate all pertinent information to manager on duty
- Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds
- Assist other departments as needed
QUALIFICATIONS
- Must be available to work a flexible schedule to include nights, weekends and holidays
- High school diploma or equivalent
- Previous hotel or resort experience preferred
- A strong desire to make an impact on other people
- An outgoing and engaging personality
- Computer skills
- Excellent verbal and written communication skills
- Ability to work in a fast-paced setting
- Ability to stand for the duration of the shift
COMPENSATION
$28.61
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
See all 111+ H-2B Visa Front Desk Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new H-2B Visa Front Desk Jobs.
Get Access To All JobsTips for Finding Front Desk Jobs
Verify your front desk credentials match DOL requirements
Your employer's H-2B visa petition must document that the front desk role is genuinely temporary. Pull your hospitality certifications and any guest-services training records now, because DOL scrutinizes whether foreign workers meet the job description the employer filed.
Target resort employers filing before the cap cutoff
H-2B visas are split into two 33,000-slot halves by fiscal year. Summer resort and ski lodge front desk positions fill the winter allocation fast, so identify employers who historically file in the October-to-November window to avoid cap exhaustion.
Search verified H-2B sponsors on Migrate Mate
Use Migrate Mate to filter front desk openings specifically tied to H-2B sponsorship history. You'll see which hospitality employers have filed labor certifications before, letting you skip unverified postings and focus on real seasonal opportunities.
Confirm the employer has filed the labor certification first
Before you accept any front desk offer, ask whether the employer has already received DOL temporary labor certification. Without that certified ETA 9142B, USCIS won't process the I-129 petition, and no visa gets issued regardless of your qualifications.
Check the prevailing wage using OFLC Wage Search
Your offered front desk wage must meet or exceed the DOL prevailing wage for that county and occupation code. Run the OFLC Wage Search before signing an offer so you can flag underpayment early, before the employer submits the petition.
Understand the 10-day pre-start grace period at entry
CBP admits H-2B workers up to 10 days before the employment start date on the petition. For front desk roles at seasonal properties, time your travel to arrive within that window so you're ready for check-in before peak-season opening day.
Frequently Asked Questions
How do I find front desk jobs with H-2B visa sponsorship?
Migrate Mate is the most direct way to find front desk roles tied to verified H-2B sponsorship. The platform filters listings by employers with documented labor certification history, so you're not guessing which hospitality properties actually go through the DOL and USCIS process to sponsor seasonal workers.
How does the H-2B cap affect front desk job seekers?
USCIS issues only 66,000 H-2B visas per fiscal year, split into two 33,000-visa halves for the winter and summer seasons. Front desk roles at ski resorts typically draw from the October-to-January filing window, which fills quickly. If the cap is hit before your employer's petition is processed, you'll need to wait for the next half-year allocation or for any supplemental cap visas Congress authorizes.
Can a seasonal resort sponsor me for a front desk role if I've never worked in the U.S. before?
Yes. H-2B sponsorship doesn't require prior U.S. work history. The employer must prove the position is temporary and that no qualified U.S. workers are available, not that you have existing U.S. experience. What matters is that your guest-services background and any relevant certifications match the job description the employer submitted to DOL on your behalf.
What happens to my H-2B status if the front desk season ends early?
If the employer ends your employment before the petition end date, your authorized stay ends with it. You have a three-day grace period after the job concludes to depart the country or transition to a different status. Front desk workers at resorts that close early due to weather or low bookings should confirm departure timing with their employer immediately to avoid overstay issues.