H-2B Visa Office Manager Jobs
Office Manager jobs with H-2B visa sponsorship are available at seasonal resorts, hospitality groups, and event venues that need administrative coordination during peak periods. Employers must file a temporary labor certification with the DOL before petitioning USCIS, and the 66,000-visa annual cap fills quickly, so timing your job search to match employer filing windows matters.
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COMPENSATION TYPE: Yearly
LOCATION:
The Elser Hotel & Residences is a 49-story luxury condominium hotel located in Downtown Miami. The newly completed tower offers 646 fully furnished rooms/residences, over 19,000 square feet of curated amenities and 5,000 square feet of prime retail space. Named after the iconic Elser Pier, which was built in the 1900s and became the premier place for locals and visitors to enjoy the magical shoreline of Biscayne Bay in downtown Miami, The Elser Hotel & Residences will continue this tradition.
Overview:
The Assistant Director of Front Office is responsible for ensuring the operation of the Guest Services, Concierge in a friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.
Responsibilities:
- Respond to all guests’ requests, problems, complaints and/or accidents presented at the Front Desk or through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction.
- Motivate, coach, counsel and discipline all Guest Services personnel according to Highgate Hotel S.O.P.'s.
- Prepare and conduct all Guest Services interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s.
- Develop employee morale and ensure training of Guest Services personnel.
- Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily, i.e. flash report, allowances, etc.
- Attend daily and monthly Rooms Merchandizing meetings.
- Participate in required M.O.D. program as scheduled.
- Review Guest Services staff's worked hours for payroll compilation and submit to Accounting on a timely basis.
- Prepare employee Schedule according to business forecast, payroll budget guidelines and productivity requirements.
- Ensure that no-show revenue is maximized through consistent and accurate billing.
- Maintain Highgate Hotel S.O.P.'s regarding Purchase Orders, vouchering of invoices and checkbook accounting.
- Ensure that Wage Progress, Productivity and the Ten Day Forecast are completed on a timely basis according to Highgate Hotel S.O.P.'s.
- Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments.
- Work closely with Accounting on follow-up items, i.e., returned checks, rejected credit cards, employee discrepancies, etc.
- Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple programming.
- Monitor proper operation of the P.B.X. console and ensure that employees maintain Highgate Hotel S.O.P.'s in its use.
- Ensure staff greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel S.O.P.'s.
- Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms.
- Ensure sign off of all Service Standards by Position for Guest Services staff.
- Assist in preparation of revenue and occupancy forecasting.
- Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner.
- Must maintain constant communication with Housekeeping, Reservations and the Credit Manager.
- Coordinate all aspects of the ongoing implementation of the Highgate Hotel philosophy of service.
- Ensure correct and accurate cash handling at the Front Desk.
- Follow and enforce all Highgate Hotel credit policies.
- Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees.
- Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards.
- Establish and maintain key control system.
- Ensure participation within department for monthly Highgate Hotel team meeting.
- Focus the Guest Services Department on their role in contributing to the Guest Service and audit scores.
- Monitor all V.I.P.'s, special guests and requests.
- Maintain required pars of all front office and stationary supplies.
- Review daily Front Office work and activity reports generated by Night Audit.
- Review Front Office log book and Guest Request log on a daily basis.
QUALIFICATIONS
- At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience.
- Supervisory experience required.
- Must be proficient in Windows, Company approved spreadsheets and word processing.
- Must have a valid driver’s license from the applicable state.
- Long hours sometimes required.
- Light hours sometimes required.
- Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Maintain a warm and friendly demeanor at all times.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Attend all hotel required meetings and trainings.
- Participate in M.O.D. coverage as required.
- Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which include wearing nametags.
- Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
- Must be able to maintain confidentiality of information.
- Perform other duties as requested by management.
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Get Access To All JobsTips for Finding Visa Sponsorship as an Office Manager
Gather documents proving administrative experience
H-2B visa employers filing a labor certification must demonstrate the role is temporary and that you meet the job requirements. Collect reference letters, employment records, and any credentials showing office coordination experience before you start applying.
Target seasonal employers with recurring H-2B needs
Resorts, summer camps, and event venues that hire Office Managers seasonally year after year already understand the H-2B filing process. Focusing on these employers cuts the time spent educating a potential sponsor on how the visa works.
Search verified H-2B employers on Migrate Mate
Use Migrate Mate to find Office Manager roles at employers with confirmed H-2B filing history. Filtering by employers who have already navigated DOL labor certification for administrative roles puts you in front of sponsors who know the process.
Ask employers about their peak-season filing timeline
The H-2B cap splits into summer and winter halves, with DOL labor certification applications due months before your intended start date. Confirm when your prospective employer plans to file so you're not caught outside the filing window.
Verify your job duties match the H-2B occupational definition
DOL evaluates Office Manager roles against Standard Occupational Classification codes. Cross-check your expected duties against the O*NET profile for Office Managers to confirm the position qualifies as a temporary non-agricultural role before committing to an employer.
Confirm the employer uses E-Verify before accepting an offer
Some states and federal contractor situations require H-2B employers to participate in E-Verify. Confirming this upfront avoids complications during onboarding, especially if the employer is new to sponsoring temporary nonimmigrant workers in an office administrative capacity.
Frequently Asked Questions
How do I find Office Manager jobs with H-2B visa sponsorship?
Migrate Mate is the most direct way to find Office Manager positions at employers who have already filed H-2B petitions. Because H-2B sponsorship requires the employer to obtain DOL labor certification before USCIS can approve a petition, targeting employers with a documented H-2B filing history for administrative roles saves significant time and avoids dead ends with employers unfamiliar with the process.
How does the H-2B annual cap affect my chances as an Office Manager applicant?
USCIS limits H-2B visas to 66,000 per fiscal year, split evenly between October 1 and April 1 start dates. Demand frequently exceeds supply in the summer half, so employers filing for peak-season Office Manager roles need to submit DOL labor certification requests well in advance. Late applications risk missing the cap entirely, which delays your start date by a full season.
Does an Office Manager role actually qualify for the H-2B visa?
Yes, provided the employer can demonstrate the need is temporary, typically tied to a one-time event, peak-season demand, or an intermittent need. The DOL classifies Office Manager under a white-collar Standard Occupational Classification code, which qualifies as a non-agricultural role. The employer must show that the administrative workload is genuinely tied to a seasonal peak, not a permanent staffing gap.
What happens to my H-2B status if my seasonal Office Manager job ends early?
Your H-2B status is tied to the specific employer and the approved period of employment listed on your petition. If the job ends before your authorized stay expires, you generally have a short grace period before you're required to depart. USCIS does not automatically extend your stay, and switching to a different employer requires a new H-2B petition and DOL labor certification from that employer.