H-2B Visa Service Team Member Jobs
Service Team Member jobs with H-2B visa sponsorship are available at resorts, amusement parks, ski areas, and seasonal hospitality venues across the United States. Employers file for temporary labor certification through the DOL, and the 66,000-visa annual cap means early applications give you a stronger shot at placement.
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LOCATION
Store - VA BCH-LASKIN, VA
INTRODUCTION
Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.
ROLE AND RESPONSIBILITIES
- Help customers shop, locate products, and provide them with solutions
- Provide a fast and friendly checkout experience; execute cash handling to standards
- Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
- Educate customers on the Voice of Customer (VOC) survey
- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- Participate in the truck unload, stocking, and planogram (POGs) processes
- Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
- Perform Store In Stock Optimization (SISO) and AD set duties as assigned
- Support shrink and safety programs
- Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
- Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members
- Cross trained in Custom Framing selling and production
Other duties as assigned
BASIC QUALIFICATIONS
- Retail and/or customer service experience preferred
Physical Requirements
Work Environment
- Ability to remain standing for long periods of time
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment
- If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
- Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
Michaels requires all team members in this role to be at least sixteen (16) years or older.
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit www.michaels.com.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
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Get Access To All JobsTips for Finding Service Team Member Jobs
Pull your O*NET occupation profile first
Service Team Member roles fall under a specific Standard Occupational Classification code. Confirm your target SOC code using O*NET before applying so your resume language matches what DOL reviewers and H-2B visa employers expect to see.
Check prevailing wages by county before negotiating
Your employer's offered wage must meet or exceed the DOL-certified prevailing wage for your specific county and SOC code. Use the OFLC Wage Search to verify before you accept any written offer, not after.
Search verified H-2B employers on Migrate Mate
Not every seasonal hospitality employer files H-2B petitions each year. Migrate Mate filters job listings by verified DOL labor certification history, so you're targeting employers with an actual H-2B sponsorship track record for service roles.
Ask employers about their cap-year filing window
The H-2B cap is split into two halves: 33,000 for work starting October through March and 33,000 for April through September. Confirm which half your start date falls under and whether your employer has already begun DOL certification before you commit.
Confirm E-Verify enrollment before your start date
H-2B employers must verify your work authorization through E-Verify. Ask whether your employer is enrolled before you travel, since an unenrolled employer can delay your onboarding even after USCIS approves your petition.
Get your job duties documented in writing early
DOL requires that the H-2B job order describe duties with enough specificity to justify the temporary need. Ask for a written job description before the employer submits their labor certification so discrepancies don't slow down USCIS adjudication of your I-129.
Frequently Asked Questions
How do I find Service Team Member jobs with H-2B sponsorship?
Migrate Mate is built for this search. It surfaces seasonal hospitality employers with verified H-2B labor certification history, filtering out listings from employers who have never filed for temporary non-agricultural workers. Search by role and location to see which employers are actively recruiting H-2B candidates for service positions at resorts, parks, and seasonal venues.
How does the H-2B annual cap affect my chances of getting sponsored?
USCIS caps H-2B visas at 66,000 per fiscal year, split evenly between the two seasonal halves. When the cap fills, USCIS stops accepting new petitions for that period. Employers who start the DOL labor certification process early, ideally 60 to 90 days before your intended start date, give your petition the best chance of being filed before the cap closes.
Does the Service Team Member role qualify as a temporary position under H-2B rules?
Yes, if the employer can demonstrate a genuine temporary need, typically a seasonal peak tied to a recurring event like a summer resort season or holiday park operation. The DOL requires employers to prove the position isn't a permanent part of normal operations. Roles at ski resorts, amusement parks, and summer camps routinely meet this standard.
What documents should I have ready before my employer files the H-2B petition?
You'll need a valid passport with at least six months of validity beyond your intended stay, copies of any prior U.S. visa approvals if applicable, and documentation of relevant work experience in service or hospitality roles. Your employer's attorney will prepare most of the I-129 petition, but having your records organized speeds up the process once DOL certifies the labor certification.
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