Help Desk Analyst Jobs in North Carolina
Help Desk Analyst jobs in North Carolina are concentrated in the state's technology, financial services, healthcare, and higher education sectors, with demand at every level from entry-level support technicians to senior IT specialists. The heaviest hiring is in the Research Triangle (Raleigh, Durham, and Chapel Hill), Charlotte, and Greensboro, where established employers like Bank of America, Duke Health, and IBM maintain large support operations. The most consistently sought specializations are Microsoft 365 administration, enterprise service desk support, and ITSM platform experience, particularly with ServiceNow and Remedy. Scan the live roles below and apply to whichever ones fit.
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Showing 4 of 12+ Help Desk Analyst jobs
Internship Program Duration: May 17th, 2027- Aug 6th, 2027 (40 hours a week, Monday-Friday, 8 AM to 5 PM)
Internship Location: Charlotte, NC
WE ARE a family of companies delivering the best in food, hospitality, and support services. As the leading foodservice and support services company in the US, we are known for our great people, great service, and great results. If you’ve been hungry and away from home, chances are you’ve tasted our delicious food and experienced our outstanding service. Our 250,000 associates work in award-winning restaurants, corporate cafes, hospitals, schools, stadiums, arenas, convention centers, museums, and much more – in all 50 states.
WE BELIEVE that each and every employee plays a key role in our growth, innovation, evolution, and legacy. We know that the next big idea can come from anyone. We encourage developing and attracting diverse talent that differentiates us as a company as we continue to raise the bar in everything we do.
YOU ARE someone that is passionate about developing yourself and those around you. You enjoy being a part of a team that is collaborative, innovative, and driven to succeed. You are inspired to create lasting, memorable experiences for guests. You believe in delivering great service to guests, building strategic partnerships with clients, and continuing to learn and improve each day. You are flexible, adaptable, and are able to act decisively with little or no supervision.
Job Description
Our Team is currently seeking an accounts payable intern. This is a great opportunity to gain valuable experience and learn from a team with varied strengths. You will be working with vendors and internal customers to research and resolve payment concerns.
Responsibilities:
Communicate with vendors to obtain invoice copies and other pertinent information required for complete research
Use SAP system to research invoice status
Coordinate with internal resources to ensure invoices are processed
Process heavy volume of invoices and credit/debit memos in SAP
Prepare analysis of vendor accounts
Special projects as assigned
Qualifications:
Pursuing Bachelor’s, as a rising Junior or Senior, in accounting or similar undergraduate program with a minimum GPA of 3.0
Proficient in MS Office skills (Excel, Word, Access)
Requirements:
Demonstrate awareness, understanding and skills vital to work in a diverse environment
Excellent communication skills, both oral and written
Proficiency regarding time and meeting target dates
Self-directed, proactive, and curious
Ability to be flexible and adjust to changing factors and conditions
Curiosity about the hospitality and service industry
Can-do attitude
Attention to detail
This position is paid, but not eligible for benefits such as medical, relocation, or housing.
Apply to Compass Group today!
Click here to Learn More about the Compass Story
At this time, employment-based visa and permanent residency sponsorship is not currently available for this position.
This is a paid intern position; however, it is not eligible for paid time off (PTO) or benefits such as medical, dental, vision, etc.
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.
Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Compass Group maintains a drug-free workplace.
Internship Program Duration: May 17th, 2027- Aug 6th, 2027 (40 hours a week, Monday-Friday, 8 AM to 5 PM)
Internship Location: Charlotte, NC
WE ARE a family of companies delivering the best in food, hospitality, and support services. As the leading foodservice and support services company in the US, we are known for our great people, great service, and great results. If you’ve been hungry and away from home, chances are you’ve tasted our delicious food and experienced our outstanding service. Our 250,000 associates work in award-winning restaurants, corporate cafes, hospitals, schools, stadiums, arenas, convention centers, museums, and much more – in all 50 states.
WE BELIEVE that each and every employee plays a key role in our growth, innovation, evolution, and legacy. We know that the next big idea can come from anyone. We encourage developing and attracting diverse talent that differentiates us as a company as we continue to raise the bar in everything we do.
YOU ARE someone that is passionate about developing yourself and those around you. You enjoy being a part of a team that is collaborative, innovative, and driven to succeed. You are inspired to create lasting, memorable experiences for guests. You believe in delivering great service to guests, building strategic partnerships with clients, and continuing to learn and improve each day. You are flexible, adaptable, and are able to act decisively with little or no supervision.
Job Description
Our Team is currently seeking an accounts payable intern. This is a great opportunity to gain valuable experience and learn from a team with varied strengths. You will be working with vendors and internal customers to research and resolve payment concerns.
Responsibilities:
Communicate with vendors to obtain invoice copies and other pertinent information required for complete research
Use SAP system to research invoice status
Coordinate with internal resources to ensure invoices are processed
Process heavy volume of invoices and credit/debit memos in SAP
Prepare analysis of vendor accounts
Special projects as assigned
Qualifications:
Pursuing Bachelor’s, as a rising Junior or Senior, in accounting or similar undergraduate program with a minimum GPA of 3.0
Proficient in MS Office skills (Excel, Word, Access)
Requirements:
Demonstrate awareness, understanding and skills vital to work in a diverse environment
Excellent communication skills, both oral and written
Proficiency regarding time and meeting target dates
Self-directed, proactive, and curious
Ability to be flexible and adjust to changing factors and conditions
Curiosity about the hospitality and service industry
Can-do attitude
Attention to detail
This position is paid, but not eligible for benefits such as medical, relocation, or housing.
Apply to Compass Group today!
Click here to Learn More about the Compass Story
At this time, employment-based visa and permanent residency sponsorship is not currently available for this position.
This is a paid intern position; however, it is not eligible for paid time off (PTO) or benefits such as medical, dental, vision, etc.
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.
Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Compass Group maintains a drug-free workplace.
See All 12 Help Desk Analyst Jobs in North Carolina
Find roles in North Carolina that match your experience and apply in just a few clicks.
Find Help Desk Analyst JobsHelp Desk Analyst Jobs by City in North Carolina
Where North Carolina roles are concentrated, by current openings.
Help Desk Analyst Job Market in North Carolina
A snapshot from current North Carolina openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Banking & Financial Services
What North Carolina Employers Look For
The qualifications that appear most often in help desk analyst jobs across North Carolina.
- Associate or bachelor's degree in information technology, computer science, or a related field
- CompTIA A+ certification or equivalent vendor-neutral credential strongly preferred
- Experience with ticketing systems such as ServiceNow, Remedy, or Jira Service Management
- Proficiency supporting Windows operating systems and Microsoft 365 enterprise environments
- Strong verbal and written communication skills for remote and in-person end-user support
- Familiarity with Active Directory, VPN troubleshooting, and basic network connectivity concepts
Help Desk Analyst Jobs in North Carolina: Frequently Asked Questions
How do you become a help desk analyst in North Carolina?
Help desk analyst positions in North Carolina do not require a state-issued license, so the typical path starts with an associate or bachelor's degree in information technology or a related field, followed by vendor-neutral certifications like CompTIA A+ or Microsoft certifications. Many North Carolina employers, including large healthcare systems and research universities in the Research Triangle, treat CompTIA A+ as a baseline requirement for entry-level candidates alongside demonstrated experience with Windows environments and ticketing platforms.
Which companies hire help desk analysts in North Carolina?
North Carolina help desk analyst roles are posted by BRS, Truist, and eClerx and others right now, based on current listings on Migrate Mate as of November 2026. North Carolina's concentration of large financial institutions in Charlotte, major health systems like Duke Health and Atrium Health, and research-driven organizations in the Triangle means steady, recurring demand for support roles across the state.
Which North Carolina cities have the most help desk analyst jobs?
Cary, Denver, and Asheville post the most help desk analyst openings in North Carolina. The Research Triangle anchors demand through its dense cluster of technology companies, major universities, and healthcare institutions, while Charlotte's large financial services sector and Greensboro's mix of logistics, manufacturing, and regional healthcare systems drive consistent hiring outside the Triangle.
Are there remote help desk analyst jobs in North Carolina?
Yes, and more than most fields. About 50% of help desk analyst openings tied to North Carolina are remote or hybrid as of November 2026, reflecting how much of the role centers on phone, chat, and remote-desktop support rather than hands-on hardware work. Tier 1 and Tier 2 software support, Microsoft 365 troubleshooting, and service desk roles are the most consistently offered as fully remote positions.
How can I get hired as a help desk analyst in North Carolina with little or no experience?
The most realistic entry path is earning CompTIA A+ and applying directly to entry-level IT support or desktop support associate roles at large North Carolina employers, including state government agencies, the University of North Carolina system campuses, and major health systems like Atrium Health and WakeMed, which regularly post junior support roles. Adjacent roles such as customer service representative or technical support specialist in a call center environment provide a recognized stepping stone, and completing a free or low-cost Microsoft Fundamentals certification alongside A+ gives candidates a competitive edge.
Where can I find and apply to help desk analyst jobs in North Carolina?
You can find and apply to help desk analyst jobs in North Carolina on Migrate Mate, which lists current openings from employers hiring in the state right now. Search the available roles, find the ones that match your experience and target location, and apply directly to whichever positions fit.
See All 12 Help Desk Analyst Jobs in North Carolina
Find roles in North Carolina that match your experience and apply in just a few clicks.
Find Help Desk Analyst Jobs