Human Resources Account Manager Jobs
Human Resources Account Manager jobs are open across staffing agencies, HR consulting firms, and corporate service providers, covering specializations in client relations, workforce solutions, and HR outsourcing, from entry-level to senior account management. Find a role that fits below and apply directly.
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At over 300 college & universities around the country, Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success.
We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you.
Job Summary
Let your passion for people be the driver of your success! Chartwells Higher Education is looking for a HR Manager at Miami University of Ohio located in Oxford, OH (40 miles from Cincinnati, OH). This is an on-site position at a prestigious University on a beautiful, state-of-the art campus in a fantastic location! The HR Manager will utilize their HR knowledge to handle complex issues and administration for a high volume Food & Beverage account. Main responsibilities will be to support full cycle recruitment, employee training and development, employee relations, employee engagement, and educating our teams on HR policies and procedures.
Employee Engagement/Retention
- Works with management teams to drive employee engagement in association with client goals. Helps drive participation in corporate engagement survey, action planning and improvement in engagement year over year. Suggests and facilitates strategies that drive engagement and client satisfaction.
- Ensures onboarding practices are helping associates performance and retention.
- Drives retention through good Employee relations practices and employee engagement.
Recruitment
- Recruits and onboards frontline hires utilizing onboarding and payroll systems.
- Accesses current recruitment processes and makes recommendations for improvement as it relates to sourcing, screening, interviewing, pre-employment process and hiring. Ensures compliance with the Compass National Recruiting Center (CNRC) and works with CNRC to improve all recruiting areas were needed.
- Ensure company back ground check protocols are followed and works with recruiting teams on exceptions and escalations.
Employee Relations
- Liaison with managers and the Human Resources Service Center (HRSC).
- Helps establish best practices and drives consistency in employee relations issues, including term Manage and insure employee retention strategies are in place and properly executed.
- Supports EEOC and law suit claims documentation and delivers training where needed on Performance Management/employee relations concerns/needs.
- Advise managers on employment policies, procedures and appropriate practices.
- Manages employee relations to include working with employees to resolve sensitive or difficult work-related problems, investigation, employee coaching and performance issues.
Human Resources Compliance
- Ensures all necessary hiring and termination paperwork is in place and filed in secured environment.
- Assist locations in advising on employee file maintenance to ensure they are in compliance with all state and federal laws.
- Ensure I-9 Compliance.
- Ensure Wage and Hour compliance.
- Safety, Worker’s Compensation, and Leave of Absence.
- Assist with Healthcare safety program and worker’s compensation program.
- Serves as the leave of absence liaison between employee and LOA department to ensure compliance with all policies and guidelines.
Preferred Qualifications
- Bachelors Degree in Human resources, Business Management, Hospitality Management, or related degree.
- 5+ years experience in HR Management.
- Previous Food & Beverage operations experience a plus.
- Strong organizational and computer skills.
Apply to Chartwells Higher Education today!
Chartwells Higher Education is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Applications are accepted on an ongoing basis.
Chartwells Higher Ed maintains a drug-free workplace.
Associates at Chartwells Higher Ed are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ChartwellsHED.pdf
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Req ID: 1589611
Chartwells HE
CINDY SCHOENFELD
[[req_classification]]
Human Resources Account Manager Jobs by Experience Level
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Who's Hiring



What Employers Look For
The qualifications that appear most often in human resources account manager jobs.
- Bachelor's degree in human resources, business administration, or a related field
- Experience managing B2B client accounts in an HR services or staffing environment
- Proficiency with HRIS platforms and applicant tracking systems
- Strong knowledge of HR compliance, benefits administration, and workforce solutions
- PHR, SHRM-CP, or equivalent HR certification preferred
- Proven ability to manage multiple client relationships and meet retention targets
Tips for Your Human Resources Account Manager Job Search
Tailor your resume to client metrics
Human resources account managers are measured on client retention and satisfaction, so your resume should highlight specific outcomes like accounts managed, renewal rates, and client growth rather than listing day-to-day HR tasks.
Target staffing firms with HR outsourcing lines
Many of the strongest openings for this role sit inside staffing companies and HR outsourcing providers. Search for firms that sell HR services to other businesses, not just internal HR departments, to find the highest-volume hiring.
Apply early to roles that fit
Migrate Mate lists human resources account manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Highlight your HRIS and ATS fluency
Employers expect human resources account managers to operate confidently inside applicant tracking systems and HR information systems. Name the platforms you've used in your resume and be ready to demonstrate familiarity during a skills screen.
Prepare a client scenario for interviews
Expect at least one behavioral question about managing a dissatisfied client or resolving a service delivery gap. Have a concrete example ready that shows how you diagnosed the problem, coordinated internally, and retained the relationship.
Negotiate on base plus commission structure
Many human resources account manager roles carry a variable compensation component tied to client revenue or renewals. Before accepting an offer, ask how commission targets are set, what the typical attainment rate is, and whether territory or account assignments are guaranteed.
Human Resources Account Manager Jobs: Frequently Asked Questions
Which companies are hiring the most human resources account managers?
The companies hiring the most human resources account managers right now include PeopleConnect Staffing, Lockton Companies, and Free People, with the largest share of openings in New York, Texas, and Michigan, based on current listings on Migrate Mate as of November 2026. Staffing firms and HR outsourcing providers typically post the highest volume of these roles.
How many human resources account manager jobs are remote?
About 54% of human resources account manager openings are fully remote or hybrid as of November 2026, reflecting the client-service nature of the role. Sub-areas focused on HR consulting, benefits account management, and workforce solutions tend to offer the most remote flexibility, while roles requiring on-site client visits are more likely to be in-person or hybrid.
How do you become a human resources account manager?
Start with a bachelor's degree in human resources, business, or a related field, then gain experience in HR operations, client services, or account management within a staffing or HR services company. Earning a credential like the SHRM-CP or PHR strengthens your candidacy. Move into an account manager role by demonstrating both HR subject matter knowledge and the ability to manage client relationships and revenue.
Can you get a human resources account manager job with little experience?
Entry-level human resources account manager roles do exist, particularly at large staffing agencies that hire and train associates. Focus on roles with titles like HR account coordinator or junior account manager, and emphasize any client-facing experience, HR coursework, or internships in your application. Smaller firms and regional HR outsourcing companies are often more open to candidates building their account management experience from an HR generalist background.
What does the human resources account manager interview process look like?
The process typically starts with a recruiter phone screen focused on your HR knowledge and account management background, followed by a hiring manager interview with behavioral questions about client situations and service delivery challenges. A second round often includes a panel interview or a role-play scenario where you present a solution to a client problem. Some employers add a final conversation with a senior leader before extending an offer.
Where can I find and apply to human resources account manager jobs?
You can find and apply to human resources account manager jobs on Migrate Mate, which lists current openings from across the United States. Find roles that match your background and apply directly to each listing.
See All 38 Human Resources Account Manager Jobs
Find roles that match your experience and apply in just a few clicks.
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