Immigration Case Manager Jobs
Immigration Case Manager jobs are open from entry-level to senior across law firms, nonprofit legal aid organizations, corporate HR and compliance teams, and government agencies, with common specializations in family-based petitions, employment-based immigration, and asylum or refugee cases. Scan the live roles below and apply to whichever ones fit.
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Full-time employees will enjoy a competitive benefits package with options for you and your family including:
- Paid Time Off
Paid Holidays
401(k) Matching
Health Insurance
Vision Insurance
Life Insurance
Health Savings Account
Tuition Reimbursement
Employee Discount
Reduced Tuition Rates
Disability Insurance
Employee Assistance Program
401(k)
Pet Insurance
Dental Insurance
Paid Training
Flexible Spending Account
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Equal Opportunity Employer
Overview:- High School Diploma or GED.
- Bachelor’s Degree in Sociology, Psychology, Social Work, Criminal Justice or related field preferred.
- At least two (2) years of customer service or case management experience required; experience in fields related to law, social work, detention, corrections or working with multi-cultural clients preferred.
- Bilingual Spanish required.
- Valid driver’s license required and the ability to safely operate a motor vehicle in order to perform home visits.
- United States citizenship required.
- Ability to receive client’s approval to work on contract required.
- Must live in the US 3 of the last 5 years (military and study abroad included
- Effective verbal and written communication skills with employees, community contacts, government officials and clients.
- Ability to interpret and articulate rules, orders, instructions and materials. Ability to compose reports.
- Demonstrated sound judgment and even temperament. Ability to maintain self-control in stressful situations, such as interpersonal confrontations or emergencies.
- Ability to deal tactfully with the public.
- Attention to detail.
- Must have great organizational and time management skills.
- Problem solving ability.
- Ability to deal with multicultural contacts with sensitivity.
- Basic knowledge of immigration laws, regulations and procedures.
- Basic computer skills.
- Ability to interpret electronic monitoring messages and daily summary report.
- Ability to develop and maintain case records by performing data entry.
- Good typing skills to develop and maintain case records by performing data entry.
- Ability to work with computers and the necessary software typically used by the department.
- Typical office environment.
- Some local travel is required.
- May be required to be available after hours.
- Use of standard office equipment such as copier, computer, keyboard, telephone and fax machine.
- Bending, stooping and use of hands and fingers to place electronic monitoring equipment on program participant.
- Ability to use hands and fingers to install electronic monitoring equipment and to perform data entry.
- Ability to stand, walk, sit, climb or balance, enter and exit a car and climb stairs multiple times in one day in order to make home visits.
Summary:
Provides case management of Intensive Supervision Appearance Program (ISAP) participants from entry to release by administering the program’s policies and procedures as defined by the Department of Homeland Security (DHS) contract. This position is operating independently at a government site without a Program Manager on site.
Primary Duties and Responsibilities:
- Works independently to manage all aspects of case management within the program requirements.
- Develops, implements, coordinates, reviews and updates case management and service plans for ISAP participants in conformance with state and federal regulations and program requirements.
- Meets with participants face-to-face regularly as required by contractual obligations.
- Develops and maintains accurate and complete case records for all ISAP participants from entry to release from ISAP. Proactively manages cases using all appropriate tools and techniques. Maintains confidentiality of all records.
- Manages program participant violations, including no-shows and repeat violators. Prepares documentation to acquire Department of Homeland (DHS) direction and action if disciplinary measures are necessary.
- Administers Security Plan for a specific office, including daily operations, security contingencies, emergencies and mitigation plans, security of Company and DHS employees, clients and the general public. Performs daily security check of the office area. Ensures that all participant records are kept in locked files to maintain confidentiality. Prepares written reports for DHS as necessary.
- Reviews and approves program participants’ service plans to ensure compliance with state requirements and contractual obligations.
- Conducts intake interview and orientation session with each ISAP participant within contractual timeframes and requirements.
- Installs electronic monitoring equipment on ISAP participants as necessary and monitors compliance with electronic monitoring program.
- Evaluates English proficiency of ISAP participants to determine resources necessary to promote clear communication between ISAP staff and the participants.
- Coordinates and facilitates translation services for ISAP participants, including emergency translation services.
- Provides ISAP participants with a list of community resources including, but not limited to, transportation, medical, educational, financial, legal, religious and other social adjustment or facilitative resources. Identifies and coordinates services as required.
- Supervises ISAP participants while in Company offices.
- Establishes schedules for ISAP participants that include, but are not limited to, recreation, life skills, chores, counseling as needed, group interaction, free time, religious services, visitation, immigration Court appearances, and access to legal services.
- Reviews service plans, conducts risk/needs assessments and writes progress reports on a regular basis in compliance with contractual obligations.
- Reports on program violations in a timely manner using established reporting parameters.
- Conducts home visits to verify ISAP participants’ places of residence in compliance with contractual obligations.
- Performs emergency counseling for ISAP participants as needed.
- Conducts monthly audits of a specific office to ensure all program operations comply with the Quality Control Plan and contractual obligations. Prepares corrective action plans as necessary.
- Serves as the point of contact for DHS.
- Performs other duties as assigned.
Immigration Case Manager Jobs by Experience Level
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Who's Hiring
- The GEO Group38

- CIP1

- Mon Health1

- Meng Law Group PC1

- CAMC Health System1C
What Employers Look For
The qualifications that appear most often in immigration case manager jobs.
- Experience preparing and filing USCIS petitions such as I-130, I-485, I-140, or I-765
- Proficiency with immigration case management software used to track deadlines and documents
- Knowledge of federal immigration law, regulations, and agency procedures
- Bachelor's degree in paralegal studies, social work, political science, or a related field
- Strong written and verbal communication skills for client intake and attorney support
- Bilingual fluency, most commonly in Spanish, preferred or required by many employers
Tips for Your Immigration Case Manager Job Search
Tailor your resume to petition volume
Hiring managers for immigration case manager roles want to see how many active cases you managed at once and which petition types you handled. Quantify your caseload and list specific form types like I-130, I-485, or I-765 by name.
Highlight your case management software proficiency
Many immigration teams use practice management platforms specific to this field. Name the systems you've used directly in your skills section so recruiters scanning resumes can confirm a fit before the first call.
Apply early to roles that fit
Migrate Mate lists immigration case manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Filter by the immigration category you know best
Job postings for this role often specify whether the team handles employment-based, family-based, humanitarian, or removal defense work. Prioritize openings that align with your strongest petition category to clear the resume screen faster.
Prepare for scenario-based interview questions
Interviewers frequently describe a stalled USCIS request or a client facing a deadline and ask what you'd do next. Walk through your approach using a real example from your own caseload, naming the form, the agency, and the resolution.
Negotiate around case complexity, not just title
Offers for this role often reflect whether you'll handle straightforward renewals or complex removal proceedings and appeals. Clarify the case mix before accepting, because complexity directly affects workload and your long-term growth in the role.
Immigration Case Manager Jobs: Frequently Asked Questions
Which companies are hiring the most immigration case managers?
The most active employers for immigration case managers right now are The GEO Group, CIP, and Mon Health, and the most openings are in California, Florida, and Virginia, based on current listings on Migrate Mate as of November 2026. Demand is especially consistent at large immigration law firms and nonprofit legal services organizations that handle high petition volumes.
How many immigration case manager jobs are remote?
About 43% of immigration case manager openings are fully remote or hybrid as of November 2026, reflecting broader adoption of digital case management tools across the field. Roles focused on document preparation, client intake, and status tracking tend to be the most remote-friendly, while positions requiring in-person client interviews or court appearances are more likely to be on-site.
How do you become an immigration case manager?
Start by earning a bachelor's degree in paralegal studies, social work, political science, or a closely related field. Build foundational knowledge of USCIS petition types and federal immigration procedures, either through coursework or by working as a legal assistant at an immigration law firm or nonprofit. Many employers also value bilingual ability and hands-on experience with immigration case management software before hiring at the case manager level.
Can you get hired as an immigration case manager with little experience?
Yes, entry-level immigration case manager roles exist, particularly at nonprofit legal aid organizations and high-volume law firms that train candidates on the job. Strengthening your application without direct case management experience means demonstrating familiarity with USCIS form types, showing proficiency in document management, and highlighting any client-facing or legal support work you've done, even from internships or volunteer legal clinics.
What does the immigration case manager interview process look like?
Most hiring processes start with a phone or video screen focused on your familiarity with specific petition types and the volume of cases you've supported. A second round typically involves scenario questions where you're walked through a client situation and asked how you'd handle a USCIS request for evidence or an approaching deadline. Some employers also administer a short written exercise to assess how you'd draft a cover letter or summarize a client's eligibility.
Where can I find and apply to immigration case manager jobs?
You can find and apply to immigration case manager jobs on Migrate Mate, which lists current openings from across the United States. Search the available roles to find positions that match your experience with specific petition types, case volume, or immigration category, then apply directly to each listing that fits.
See All 51 Immigration Case Manager Jobs
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