Import Agent Jobs
Import Agent jobs are open across freight forwarding, customs brokerage, and third-party logistics, hiring across retail, manufacturing, e-commerce, and trade compliance sectors, from entry-level import coordinator to senior import manager and director of import operations. See the openings below and apply to the ones that match your experience.
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We’re problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction.
Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT. Find out what our people deliver.® means when you come move the world with us!
Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey.
- Work with customers to qualify their shipping requirements and obtain all details (regulations, certificates, documentation) necessary for shipment quotation and operating in order to ensure the customer’s request is satisfied.
- Prepare profitable quotations accurately.
- Complete shipment process in Cargowise, including data entry, pickup/delivery scheduling, AES entry, airline bookings, routing and operational milestone updates.
- Coordinate the day to day air export of products, including reviewing orders and documents.
- Track and communicate all delays, damages, problems, and work to resolve customer issues.
- Responsible for all aspects of air export international operations such as customer service, data entry of shipments, operations, and billing.
- Manage all aspects of tracking shipments to ensure shipment is moving as scheduled and update system immediately upon verification. Identify and rectify if a shipment has deviated from its schedule.
- Coordinate recovery/delivery schedules with various cartage agents and international partners.
- Partner with local sales teams to communicate problems to customers, international partners and other stations, as needed.
- Ensure all customers’ SOP instructions are adhered to and AIT KPIs and guidelines are followed and met.
- Ensure all shipments are properly billed within company guidelines and timelines.
- Other duties and responsibilities will be assigned as business demands deem necessary.
- A team player who works well with others – being respectful to our teammates is a Core Value
- A strong work ethic with an appreciation for ownership, independence, accountability, and autonomy in your role
- Growth mindset – being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently
- Customer service focus – we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture
- High School diploma or GED required.
- 3-5 years’ industry experience in export/import operations
- Previous work experience in ITAR and Dangerous Goods regulations preferred
- Cargo-wise experience a plus!
- Proficient in Microsoft Office suite
- Excellent communication skills both verbal and written
- Ability to multi-task in a high volume, fast-paced working environment
- High attention to detail and strong organizing skills
- Ability to work autonomously and within a team environment
AIT Worldwide Logistics is an Equal Opportunity Employer – M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at 630-766-8300 ext 5218.
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Who's Hiring


What Employers Look For
The qualifications that appear most often in import agent jobs.
- Experience preparing and filing U.S. Customs entry documentation accurately and on time
- Working knowledge of HTS classification and import tariff schedules
- Familiarity with Customs Broker License requirements or active licensure preferred
- Proficiency with freight management and customs entry software platforms
- Understanding of FDA, USDA, or other partner government agency import regulations
- Associate or bachelor's degree in supply chain, logistics, international business, or a related field
Tips for Your Import Agent Job Search
Tailor your resume for customs compliance
Highlight your hands-on experience with tariff classification, HTS codes, and entry documentation. Hiring managers for import agent roles scan for specific customs knowledge fast, so lead your work history bullets with outcomes like cleared shipment volumes and duty savings, not just job duties.
Get your customs broker license early
If you don't already hold a Customs Broker License, list exam preparation or in-progress status on your resume. Many employers treat it as a strong differentiator, and candidates who can reference active study or a scheduled exam date move further in screening than those who leave it off entirely.
Apply early to roles that fit
Migrate Mate lists import agent openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target companies with active import programs
Focus your search on employers that move high volumes of goods across multiple countries of origin. Retailers with private-label sourcing, manufacturers importing components, and freight forwarders all hire import agents regularly and tend to offer more complex, resume-building work than smaller importers.
Prepare trade scenario answers for interviews
Interviewers for import agent roles frequently ask how you would handle a shipment held at customs, an HTS code dispute, or a delayed port release. Walk through your actual decision-making process step by step, including which parties you contact and in what order.
Negotiate using compliance scope, not just title
When discussing offers, frame your value around the number of origin countries you manage, the commodity complexity of your entries, and your experience with FDA, USDA, or other agency filings. Employers weight specialized compliance scope heavily when calibrating import agent compensation.
Import Agent Jobs: Frequently Asked Questions
Which companies are hiring the most import agents?
The most active employers for import agents right now are Expeditors, Monarch Container Line, and AIT Worldwide Logistics, and the most openings are in California, Texas, and Illinois, based on current listings on Migrate Mate as of November 2026. Freight forwarders, customs brokers, and large retailers with direct-import programs tend to post the most consistent volume.
How many import agent jobs are remote?
About 20% of import agent openings are fully remote or hybrid as of November 2026, reflecting steady but limited flexibility in a role that often requires coordination with on-site warehouse and customs teams. Document review, entry preparation, and vendor communication tasks are the most commonly performed remotely, while port-side coordination and inspection oversight typically require a physical presence.
How do you become an import agent?
Start by building foundational knowledge in supply chain or international trade through coursework, a relevant degree, or entry-level logistics work. Learn U.S. Customs entry procedures, HTS classification basics, and partner government agency requirements. Many import agents enter through freight forwarding or customs brokerage firms where they handle documentation under supervision, then advance as they develop independent entry-filing experience and pursue Customs Broker License preparation.
How do you get hired as an import agent with little experience?
Target entry-level import coordinator or import specialist roles at freight forwarders and customs brokerages, where on-the-job training is common. Demonstrate familiarity with incoterms, basic HTS lookup, and commercial invoice review in your resume and interview. Completing a trade compliance certificate or beginning Customs Broker License exam prep signals seriousness to employers and helps you compete against candidates with more direct experience.
What does the import agent interview process look like?
Most import agent interviews include an initial phone or video screen focused on your documentation experience and software familiarity, followed by one or two rounds covering trade compliance scenarios and HTS classification judgment. Some employers give a short written exercise involving a mock entry or tariff lookup. Final rounds often include a conversation with a customs manager or operations lead who assesses how you handle holds, discrepancies, and vendor communication under time pressure.
Where can I find and apply to import agent jobs?
You can find and apply to import agent jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your experience level and specialization, then apply directly to each listing that fits. Reviewing each job description carefully before applying helps you tailor your resume to the specific compliance focus and trade lanes the employer handles.
See All 8 Import Agent Jobs
Find roles that match your experience and apply in just a few clicks.
Find Import Agent Jobs