IT Consultant Jobs in North Carolina

PAY RANGE

$112,050.00 - $142,344.00

INCENTIVE PLAN

Annual Bonus

INCENTIVE TARGET %

3%

SHIFT

First

INTRODUCTION

BSH Home Appliances Corporation seeks Business Consultant II at its facility located at 100 Bosch Blvd., New Bern, NC 28562.

ROLE AND RESPONSIBILITIES

- Perform design activities of support processes as well as communicate with corporate and remote teams.
- Cooperate with other IT teams such as development teams and support teams in other regions.
- Supply necessary manuals and technical documentation in JIRA, WIKI, SDD and HPSM.
- Facilitate the implementation and support of IBP-APO-DDMRP applications and processes.
- Perform detailed analysis of complex business process requirements and provide appropriate system solutions.
- Identify, interpret, validate and document customer requirements.
- Facilitate workshops to collect business requirements.
- Map client business requirements, processes and objectives as well as develop necessary product modifications to satisfy clients' needs.
- Design, customize, configure and perform testing.
- Identify gaps, issues and work around solutions.
- Act as liaison with client for troubleshooting including investigating, analyzing, and solving software and business process problems.
- Handle changes or emergency transport as needed for high priority issues.
- Document functional designs, test cases and results.
- Proactively identify and propose business process as well as system enhancements.
- Provide consulting services on both new implementations and existing support projects.
- Ensure a high level of interaction with business consulting teams of the regions.
- Work self-directed and independently.
- Act as a contact between the business functions and the technical team.
- Provide ad-hoc training and user support as required.
- Work on and complete other tasks assigned.
- Focus on Manufacturing Execution System (MES), In Factory Programming on Production Line (IFP) and Quality Management Systems for production (end of line tests).
- Handle Quality Management Systems for laboratories, Integrated Factory Logistics including AGV and Demand Planning.
- Work on Master Data in related Functions, Repetitive Manufacturing Functions, Test planes, Routings, Work centres, Production and Planned Orders, Sales and Distribution, System interfaces (between systems), Shop floor Add-on (MES Add-on) and Logistics Information System/Reporting of S4 HANA.
- Configure, integrate and customize existing IT services to meet the Business requirements.
- Evaluate business functions to determine technical changes that can be made to improve processes.
- Manage end-to-end crossmodule IT projects, ensuring that they are delivered within scope, budget, and timeline.
- Coordinate with cross-functional teams, including developers, system administrators, and business analysts, to drive project success.
- Facilitate change management activities, including stakeholder engagement, communication, and training, to ensure smooth adoption and utilization of IT solutions across the organization.
- Provide user training for end- and key-users as well as process stewards.
- Identify potential risks and issues related to IT projects and initiatives.
- Develop and implement mitigation strategies to minimize risks and ensure data security, compliance, and privacy.
- Provide first and second level technical support as well as handle the troubleshooting in MES, IBP, SAP Servers.
- Support PP, WM, MM, FICO, Analytics, Sales, Distribution and other team members.
- Assist with hardware and software installations and perform all other duties as assigned.

BASIC QUALIFICATIONS

This position requires a bachelor’s degree or foreign equivalent in Computer Science, Systems Engineering, Business Administration or a related field. Plus 3 years of experience as a Business Consultant, Production Planner or in an occupation involving SAP modules in the manufacturing industry. Additionally, the applicant must have employment experience with:
1. TMS;
2. Production for manufacturing execution system;
3. ABAP programming, debugging and troubleshooting;
4. User experience design and digital business models;
5. SAP S4HANA, Windows based PCs, Industrial PCs and Printers, Thin Client and Tablet PCs; and
6. Microsoft Office products (Word, Excel, PowerPoint, and Power BI).

TRAVEL REQUIREMENTS

10%, international and domestic travel.

Applicants who are interested in this position should apply https://www.bsh-group.com/us/careers/, search [Business Consultant II (Multiple Positions) / Reference # - 10249