IT Support Engineer Jobs in North Carolina
IT Support Engineer jobs in North Carolina are active across a broad range of sectors, including financial services, life sciences, defense contracting, and higher education, with openings at every level from entry-level help desk to senior infrastructure roles. The heaviest concentration of hiring is in Charlotte, Raleigh, and the Research Triangle area, where large employers such as Bank of America, Lenovo North America, and Duke University Health System maintain substantial IT operations. The most in-demand specialties are endpoint management, cloud support, and enterprise networking. Find a role that fits below and apply directly.
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This is a full-time position located at an airport, the key responsibilities of which are to provide field operations support to internal and external customers in accordance with the terms of the customer contract and Service Level Agreements (SLAs). Functions & Responsibilities: ? Ensure the correct functioning and maintenance of all internal and external customer IT equipment and services? Act as the customer SPOC and co-ordinate the scheduling of the onsite intervention with customers, internal resolver groups, and the Service Desk? Maintain the highest level of customer service? Ensure proper communication channels are utilized to resolve incidents within the prescribed SLA? Carry out local repairs of faulty equipment and services to the highest standards and co-ordinate the resolution with the appropriate resolver group
#EES25
Requirements:
Skills / Qualifications ? Must have dealt directly with external customers delivering to SLAs? Must be familiar with hardware install and repairs? Flexibility to adapt to changing needs of customers and contracts supported? Maintain a calm and professional demeanor at all times? Familiarity with safety procedures and anti-static precautions.? Professional appearance, attitude and ethical behavior required. ? MUST be able to pass a stringent background investigation and fingerprint check (Employment in this position is dependent upon the ability to pass these background checks)Minimum Education Requirements / Certification : ? Minimum 2 years of experience in onsite support activities and repairs of PCs, Printers, and LAN, WAN equipment
This is a full-time position located at an airport, the key responsibilities of which are to provide field operations support to internal and external customers in accordance with the terms of the customer contract and Service Level Agreements (SLAs). Functions & Responsibilities: ? Ensure the correct functioning and maintenance of all internal and external customer IT equipment and services? Act as the customer SPOC and co-ordinate the scheduling of the onsite intervention with customers, internal resolver groups, and the Service Desk? Maintain the highest level of customer service? Ensure proper communication channels are utilized to resolve incidents within the prescribed SLA? Carry out local repairs of faulty equipment and services to the highest standards and co-ordinate the resolution with the appropriate resolver group
#EES25
Requirements:
Skills / Qualifications ? Must have dealt directly with external customers delivering to SLAs? Must be familiar with hardware install and repairs? Flexibility to adapt to changing needs of customers and contracts supported? Maintain a calm and professional demeanor at all times? Familiarity with safety procedures and anti-static precautions.? Professional appearance, attitude and ethical behavior required. ? MUST be able to pass a stringent background investigation and fingerprint check (Employment in this position is dependent upon the ability to pass these background checks)Minimum Education Requirements / Certification : ? Minimum 2 years of experience in onsite support activities and repairs of PCs, Printers, and LAN, WAN equipment
See All 54 IT Support Engineer Jobs in North Carolina
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Find IT Support Engineer JobsIT Support Engineer Jobs by City in North Carolina
Where North Carolina roles are concentrated, by current openings.
IT Support Engineer Job Market in North Carolina
A snapshot from current North Carolina openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Retail
- Medical Devices
- Technology & Software
What North Carolina Employers Look For
The qualifications that appear most often in IT support engineer jobs across North Carolina.
- CompTIA A+ or equivalent certification required or strongly preferred by most employers
- Experience supporting Windows and macOS environments in a corporate setting
- Proficiency with ticketing systems such as ServiceNow, Jira, or Zendesk
- Working knowledge of Active Directory, Microsoft 365, and basic networking protocols
- Strong verbal communication skills for end-user troubleshooting and escalation
- Associate or bachelor's degree in information technology, computer science, or a related field
IT Support Engineer Jobs in North Carolina: Frequently Asked Questions
How do you become a it support engineer in North Carolina?
North Carolina does not require a state-issued license to work as an it support engineer, so the path runs through education and vendor or industry certifications. Most employers in the state hire candidates with an associate or bachelor's degree in information technology or computer science paired with credentials such as CompTIA A+, Network+, or Microsoft certifications. Community colleges across the state, including Wake Tech and Central Piedmont, offer IT programs that feed directly into entry-level roles.
How much do IT support engineers make in North Carolina?
IT support engineers in North Carolina earn a median of about $60,120 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $38,270 for the lowest 10% to over $97,210 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire it support engineers in North Carolina?
Employers hiring it support engineers in North Carolina right now include Amazon, IDS International, and People, Technology & Processes, based on current listings on Migrate Mate as of September 2026. North Carolina's mix of large financial institutions, research universities, and defense contractors means consistent demand for IT support talent across multiple industries year-round.
Which North Carolina cities have the most it support engineer jobs?
Raleigh, Charlotte, and Greensboro are the North Carolina cities with the most it support engineer openings. Charlotte's concentration of major banks and corporate headquarters drives demand there, while Raleigh and the broader Research Triangle attract openings through its universities, state government agencies, and the technology and life sciences companies clustered in the area.
Are there remote it support engineer jobs in North Carolina?
Yes, but they're limited. Much of the work requires physical presence to troubleshoot hardware, manage devices, and support on-site users, so fully remote roles are less common than in purely software-focused fields. About 30% of it support engineer openings tied to North Carolina are remote or hybrid as of September 2026, and those positions tend to focus on cloud administration, remote desktop support, and software-layer troubleshooting rather than hands-on hardware work.
How can I get hired as a it support engineer in North Carolina with little or no experience?
The most realistic entry path is a help desk or desktop support associate role, which large North Carolina employers such as major Charlotte-area banks, state government agencies, and Research Triangle technology firms regularly fill with candidates who hold a CompTIA A+ certification and have completed a two-year IT program at a community college like Wake Tech or Forsyth Tech. Lateral moves from roles such as IT coordinator, lab technician, or administrative support at a technology-heavy organization are also a common starting point in this state.
Where can I find and apply to it support engineer jobs in North Carolina?
You can find and apply to it support engineer jobs in North Carolina on Migrate Mate, which lists current openings across the state. Find roles that fit your experience and location, then apply directly to the employers posting them.
See All 54 IT Support Engineer Jobs in North Carolina
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