IT Support Jobs in Michigan
IT Support jobs in Michigan are in steady demand, concentrated in the automotive, healthcare, and higher education sectors, with openings at every level from entry-level help desk technician to senior systems administrator. Detroit, Grand Rapids, and Ann Arbor are the primary hiring centers, where established employers such as Ford Motor Company, Beaumont Health, and the University of Michigan maintain large IT departments and hire continuously. The most sought-after specialties are endpoint management, cloud support, and cybersecurity operations. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 43+ IT Support jobs
*Hybrid - 2 days WFH, 3 days per week at the Connor Sports, Amasa, MI location.
The IT Support Specialist will take ownership of users’ concerns and see problems through to resolution. Research, diagnose, troubleshoot, identify solutions and provide prompt and accurate feedback to users with a proper recording of problem resolution steps in the company support platforms.
1. Primary participant in the delivery of high performing service support function, prioritizing and managing many open cases , making sure to meet company SLA standards.
2. Rapidly establish a good working relationship with all employees.
3. Install and configure computer hardware operating systems and applications.
4. Talk customers through a series of actions and supports, either face-to-face, over the telephone, or within the support platform, to help set up systems or resolve issues.
5. Troubleshoot system and network problems, diagnose and solve hardware or software faults in collaboration with other IT department team members.
6. Perform user onboarding creating user accounts, configuring IT equipment and participate to the employee orientation.
7. Perform user offboarding, disabling access as soon as possible, coordinating with HR team with equipment return and managing IT hardware second life.
8. In conjunction with the Supervisor, research, evaluate and recommend new hardware and software to support an expanding enterprise system infrastructure.
9. Document and maintain hardware and software standards.
10. Assist in maintaining accurate software and hardware inventory.
11. Maximize use of hardware and software by training users; interpreting instructions; answering questions.
12. Install software into production by properly and securely loading software into computer following specifications and requirements.
13. Place hardware into production by establishing connections into existing environment.
14. Contribute to team effort by accomplishing related tasks as needed.
15. Ensure Gerflor’s policies and procedures are understood and followed.
16. Be an ambassador for IT, working across the business to provide effective communication on IT matters and build relationships with other teams.
17. Travel up to 10% - regional office locations.
Requirements
- Associates Degree or equivalent education and experience in IT, or related discipline.
- 2 years of experience in an IT end-user support role.
- CompTIA A+ or Network+ Certification a plus.
- Clear understanding of Active Directory and basic Windows security.
- Strong knowledge of Microsoft Office 365 suite of tools (emphasis on Outlook) a plus.
- Understanding of concepts related to Public/Private Cloud infrastructures and VMware/vSphere.
- Basic knowledge of TCP/IP networking, including DNS, DHCP and VoIP.
- Understanding of Enterprise ERP systems (MS Dynamics NAV), access methods and basic troubleshooting.
- Effective written and verbal communication skills; ability to listen and ask relevant questions.
- Strong customer facing/customer service skills.
THIS IS A HYBRID OPPORTUNITY - Work 3 days from the Connor Sports, Amasa, MI office .
Base Salary Range: $58,000 - $70,000 annual
The base salary for this position may vary based on factors such as location, training, skills, and relevant experience.
This position may include additional compensation in the form of bonus, incentive, or commissions. Bonus or incentive programs are subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
In addition, our comprehensive benefits include:
- Medical, Dental & Vision benefits.
- Flexible Spending and Health Savings Accounts.
- Company paid Life Insurance, Short and Long-Term Disability.
- Voluntary benefits including Legal, Identity Theft, Supplemental Life, Critical Illness, Accident, and Pet Insurance Programs.
- 401k & Company provided match.
- Paid Time Off, Paid Holidays and Parental Leave.
- Wellness Program, Service Awards, Educational Assistance, EAP, Product Discounts.
Gerflor USA creates and manufactures innovative, decorative and eco-responsible solutions for flooring and interior finishes. For more than 80 years in 100 countries, Gerflor continues to provide specialized resilient flooring solutions for designers,installers and facility managers who want on-trend, sustainable, and durable flooring products. From healthcare, retail, education,offices, sports and more Gerflor is the premier choice in flooring solutions. For more information, visit www.gerflorusa.com
Pay: From $58,000.00 per year
Application Question(s):
- What are your salary/wage requirements?
Ability to Commute:
- Amasa, MI (Required)
Work Location: Hybrid remote in Amasa, MI
*Hybrid - 2 days WFH, 3 days per week at the Connor Sports, Amasa, MI location.
The IT Support Specialist will take ownership of users’ concerns and see problems through to resolution. Research, diagnose, troubleshoot, identify solutions and provide prompt and accurate feedback to users with a proper recording of problem resolution steps in the company support platforms.
1. Primary participant in the delivery of high performing service support function, prioritizing and managing many open cases , making sure to meet company SLA standards.
2. Rapidly establish a good working relationship with all employees.
3. Install and configure computer hardware operating systems and applications.
4. Talk customers through a series of actions and supports, either face-to-face, over the telephone, or within the support platform, to help set up systems or resolve issues.
5. Troubleshoot system and network problems, diagnose and solve hardware or software faults in collaboration with other IT department team members.
6. Perform user onboarding creating user accounts, configuring IT equipment and participate to the employee orientation.
7. Perform user offboarding, disabling access as soon as possible, coordinating with HR team with equipment return and managing IT hardware second life.
8. In conjunction with the Supervisor, research, evaluate and recommend new hardware and software to support an expanding enterprise system infrastructure.
9. Document and maintain hardware and software standards.
10. Assist in maintaining accurate software and hardware inventory.
11. Maximize use of hardware and software by training users; interpreting instructions; answering questions.
12. Install software into production by properly and securely loading software into computer following specifications and requirements.
13. Place hardware into production by establishing connections into existing environment.
14. Contribute to team effort by accomplishing related tasks as needed.
15. Ensure Gerflor’s policies and procedures are understood and followed.
16. Be an ambassador for IT, working across the business to provide effective communication on IT matters and build relationships with other teams.
17. Travel up to 10% - regional office locations.
Requirements
- Associates Degree or equivalent education and experience in IT, or related discipline.
- 2 years of experience in an IT end-user support role.
- CompTIA A+ or Network+ Certification a plus.
- Clear understanding of Active Directory and basic Windows security.
- Strong knowledge of Microsoft Office 365 suite of tools (emphasis on Outlook) a plus.
- Understanding of concepts related to Public/Private Cloud infrastructures and VMware/vSphere.
- Basic knowledge of TCP/IP networking, including DNS, DHCP and VoIP.
- Understanding of Enterprise ERP systems (MS Dynamics NAV), access methods and basic troubleshooting.
- Effective written and verbal communication skills; ability to listen and ask relevant questions.
- Strong customer facing/customer service skills.
THIS IS A HYBRID OPPORTUNITY - Work 3 days from the Connor Sports, Amasa, MI office .
Base Salary Range: $58,000 - $70,000 annual
The base salary for this position may vary based on factors such as location, training, skills, and relevant experience.
This position may include additional compensation in the form of bonus, incentive, or commissions. Bonus or incentive programs are subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
In addition, our comprehensive benefits include:
- Medical, Dental & Vision benefits.
- Flexible Spending and Health Savings Accounts.
- Company paid Life Insurance, Short and Long-Term Disability.
- Voluntary benefits including Legal, Identity Theft, Supplemental Life, Critical Illness, Accident, and Pet Insurance Programs.
- 401k & Company provided match.
- Paid Time Off, Paid Holidays and Parental Leave.
- Wellness Program, Service Awards, Educational Assistance, EAP, Product Discounts.
Gerflor USA creates and manufactures innovative, decorative and eco-responsible solutions for flooring and interior finishes. For more than 80 years in 100 countries, Gerflor continues to provide specialized resilient flooring solutions for designers,installers and facility managers who want on-trend, sustainable, and durable flooring products. From healthcare, retail, education,offices, sports and more Gerflor is the premier choice in flooring solutions. For more information, visit www.gerflorusa.com
Pay: From $58,000.00 per year
Application Question(s):
- What are your salary/wage requirements?
Ability to Commute:
- Amasa, MI (Required)
Work Location: Hybrid remote in Amasa, MI
See All 43 IT Support Jobs in Michigan
Find roles in Michigan that match your experience and apply in just a few clicks.
Find IT Support JobsIT Support Jobs by City in Michigan
Where Michigan roles are concentrated, by current openings.
IT Support Job Market in Michigan
A snapshot from current Michigan openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
- Automotive
- Manufacturing
- Staffing & Recruiting
- Consulting & Professional Services
What Michigan Employers Look For
The qualifications that appear most often in IT support jobs across Michigan.
- CompTIA A+ or equivalent certification recognized by Michigan employers
- Experience supporting Windows and macOS desktop environments in a professional setting
- Familiarity with Active Directory, Microsoft 365, and remote support tools
- Ability to troubleshoot hardware, software, and network connectivity issues independently
- Strong written and verbal communication skills for end-user interaction and ticket documentation
- Associate or bachelor's degree in information technology, computer science, or a related field
IT Support Jobs in Michigan: Frequently Asked Questions
How do you become an it support in Michigan?
Michigan does not require a state-issued license to work in it support, so the path centers on education and vendor credentials. Most hiring managers look for at least an associate degree in information technology or a related field, along with CompTIA A+ certification as a baseline credential. Community colleges across Michigan, including Macomb Community College and Grand Rapids Community College, offer IT support programs that lead directly to entry-level roles.
Which companies hire it supports in Michigan?
Companies currently hiring it supports in Michigan include Applied Innovation, Jobot, and Conduent, per current listings on Migrate Mate as of November 2026. Michigan's concentration of automotive headquarters, regional hospital systems, and large public universities means it support demand is spread across multiple industries rather than concentrated in a single sector.
Which Michigan cities have the most it support jobs?
Grand Rapids, Holland, and Southfield have the most it support openings in Michigan. Detroit anchors the market through its dense cluster of automotive manufacturers, corporate headquarters, and healthcare systems, while Grand Rapids and Ann Arbor generate consistent openings through regional medical centers, technology firms, and major university IT departments.
Are there remote it support jobs in Michigan?
Yes, though they are less common than in purely desk-based fields, since much of it support involves hands-on hardware work and on-site user assistance. About 39% of it support openings tied to Michigan are remote or hybrid as of November 2026. The roles most likely to be fully remote are cloud support, service desk triage, and software troubleshooting positions that do not require physical hardware access.
How can I get hired as an it support in Michigan with little or no experience?
The most realistic entry path is to earn CompTIA A+ certification while applying for help desk or desktop support associate roles, which Michigan employers treat as true entry-level positions. Large health systems such as Henry Ford Health and university IT departments at Michigan State University regularly hire candidates who hold the credential but lack formal job history. Adjacent roles in retail electronics or student tech support also provide the documented troubleshooting experience Michigan hiring managers want to see.
Where can I find and apply to it support jobs in Michigan?
You can find and apply to it support jobs in Michigan on Migrate Mate, which lists current Michigan openings. Search the available roles, identify the ones that match your experience and location, and apply directly to whichever positions fit your background.
See All 43 IT Support Jobs in Michigan
Find roles in Michigan that match your experience and apply in just a few clicks.
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