J-1 Visa Technical Support Agent Jobs
Technical Support Agent roles in the United States are accessible to exchange visitors through the J-1 Intern or Trainee program category, depending on your academic status and work history. Designated sponsor organizations issue the DS-2019 form and coordinate sponsorship with your host employer, covering IT helpdesk, systems troubleshooting, and end-user support positions.
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Get Access To All JobsINTRODUCTION
Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions.
We are seeking a motivated and detail-oriented Manufacturing Technical Support Intern to join our team in San Diego for up to 3-12 months (Full time for Summer, Part time for Fall, Spring Semesters).
This internship offers you a unique opportunity to gain hands-on experience in a Diagnostic Manufacturing environment with exposure to multiple processes including Nucleic Acid Testing and Blood Typing Solutions. Specifically, you will work in the area of Production Equipment Maintenance where you will gain knowledge of state-of-the-art manufacturing equipment and systems. Your responsibilities will include project support for the sitewide management of production equipment and spare parts. You will support the creation of standard operating procedures for the new computerized maintenance management system and spare parts stockrooms. You will support the creation of Bill of Materials (BOM) for all on-site equipment to ensure spare parts are assigned to each equipment. You will also support investigation of replacement options for obsolete spare parts. By standardizing processes and procedures you will improve efficiency and productivity in the Manufacturing Technical Support team.
As a Manufacturing Technical Support intern you will be working with our Maintenance, Calibration, and Engineering teams. Within this internship you will have an opportunity to gain knowledge in the areas of Preventive and Corrective Equipment Maintenance, Stockroom Management, Planning and Scheduling of Maintenance activities, and Enterprise Resource Planning software (SAP). You will work with multiple functions through daily interaction, meetings, and hands-on activities. The goal at the end of the internship will be delivery.
LOCATION
Location: San Diego
PAY
Paid internship $20 per hour
WORK HOURS/WEEK
full-time during summer semester, part-time during fall and winter semester
LENGTH
up to 1 year
YOUR PRIMARY RESPONSIBILITIES:
- Receive training on new maintenance and calibration management software (SAP PM)
- Receive training on new spare parts management software (SAP MM)
- Enter the manufacturing area to see the equipment running and learn about the manufacturing processes
- Review new equipment documentation and spare parts list
- Review existing inventory of spare parts and enter/update parts data into SAP
- Create Bill of Materials (BOM) for all on-site equipment to ensure spare parts are assigned to each equipment
- Upload Equipment documentation to SAP
- Create standard operating procedures for new SAP equipment management software
KNOWLEDGE, SKILLS AND ABILITIES
- Ability to review and understand technical documentation
- Strong attention to detail
- Excellent oral and written communication skills
- Proficient with Microsoft Excel
- Strong ability to demonstrate time management, organization, and prioritizing tasks
- Ability to work independently on multiple simultaneous projects and be flexible to changing priorities
- Ability to identify creative solutions and be a team player
Education
Recently finished (<6 months) undergraduate degree (associates or bachelors) or degree near completion in applicable technical field
Minimum of 2+ years university experience
The estimated pay scale for Intern Manufacturing Technical Support - Spare Parts role based in California, is $20/hr. Final compensation packages will ultimately depend on education, experience, skillset, knowledge, where the role is performed, internal equity and market data. We are committed to offering our employees opportunities for professional growth and career progression. Grifols is a global healthcare organization with employees in 30 countries focused on patient health and providing impactful results. Since our humble beginnings in 1909, Grifols has been a family company that prides itself on its family-like culture. Our company has more than tripled over the last 10 years, and you can grow with us!
Third Party Agency and Recruiter Notice:
Agencies that present a candidate to Grifols must have an active, nonexpired, Grifols Agency Master Services Agreement with the Grifols Talent Acquisition Department. Additionally, agencies may only submit candidates to positions that they have been engaged to work on by a Grifols Recruiter. All resumes must be sent to a Grifols Recruiter under these terms or they will be considered a Grifols candidate.
Grifols provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. We will consider for employment all qualified applicants in a manner consistent with the requirements of all applicable laws, including but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
Location: NORTH AMERICA : USA : CA-San Diego:USSDW - San Diego CA - Willow Ct Mfg
INTRODUCTION
Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions.
We are seeking a motivated and detail-oriented Manufacturing Technical Support Intern to join our team in San Diego for up to 3-12 months (Full time for Summer, Part time for Fall, Spring Semesters).
This internship offers you a unique opportunity to gain hands-on experience in a Diagnostic Manufacturing environment with exposure to multiple processes including Nucleic Acid Testing and Blood Typing Solutions. Specifically, you will work in the area of Production Equipment Maintenance where you will gain knowledge of state-of-the-art manufacturing equipment and systems. Your responsibilities will include project support for the sitewide management of production equipment and spare parts. You will support the creation of standard operating procedures for the new computerized maintenance management system and spare parts stockrooms. You will support the creation of Bill of Materials (BOM) for all on-site equipment to ensure spare parts are assigned to each equipment. You will also support investigation of replacement options for obsolete spare parts. By standardizing processes and procedures you will improve efficiency and productivity in the Manufacturing Technical Support team.
As a Manufacturing Technical Support intern you will be working with our Maintenance, Calibration, and Engineering teams. Within this internship you will have an opportunity to gain knowledge in the areas of Preventive and Corrective Equipment Maintenance, Stockroom Management, Planning and Scheduling of Maintenance activities, and Enterprise Resource Planning software (SAP). You will work with multiple functions through daily interaction, meetings, and hands-on activities. The goal at the end of the internship will be delivery.
LOCATION
Location: San Diego
PAY
Paid internship $20 per hour
WORK HOURS/WEEK
full-time during summer semester, part-time during fall and winter semester
LENGTH
up to 1 year
YOUR PRIMARY RESPONSIBILITIES:
- Receive training on new maintenance and calibration management software (SAP PM)
- Receive training on new spare parts management software (SAP MM)
- Enter the manufacturing area to see the equipment running and learn about the manufacturing processes
- Review new equipment documentation and spare parts list
- Review existing inventory of spare parts and enter/update parts data into SAP
- Create Bill of Materials (BOM) for all on-site equipment to ensure spare parts are assigned to each equipment
- Upload Equipment documentation to SAP
- Create standard operating procedures for new SAP equipment management software
KNOWLEDGE, SKILLS AND ABILITIES
- Ability to review and understand technical documentation
- Strong attention to detail
- Excellent oral and written communication skills
- Proficient with Microsoft Excel
- Strong ability to demonstrate time management, organization, and prioritizing tasks
- Ability to work independently on multiple simultaneous projects and be flexible to changing priorities
- Ability to identify creative solutions and be a team player
Education
Recently finished (<6 months) undergraduate degree (associates or bachelors) or degree near completion in applicable technical field
Minimum of 2+ years university experience
The estimated pay scale for Intern Manufacturing Technical Support - Spare Parts role based in California, is $20/hr. Final compensation packages will ultimately depend on education, experience, skillset, knowledge, where the role is performed, internal equity and market data. We are committed to offering our employees opportunities for professional growth and career progression. Grifols is a global healthcare organization with employees in 30 countries focused on patient health and providing impactful results. Since our humble beginnings in 1909, Grifols has been a family company that prides itself on its family-like culture. Our company has more than tripled over the last 10 years, and you can grow with us!
Third Party Agency and Recruiter Notice:
Agencies that present a candidate to Grifols must have an active, nonexpired, Grifols Agency Master Services Agreement with the Grifols Talent Acquisition Department. Additionally, agencies may only submit candidates to positions that they have been engaged to work on by a Grifols Recruiter. All resumes must be sent to a Grifols Recruiter under these terms or they will be considered a Grifols candidate.
Grifols provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. We will consider for employment all qualified applicants in a manner consistent with the requirements of all applicable laws, including but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
Location: NORTH AMERICA : USA : CA-San Diego:USSDW - San Diego CA - Willow Ct Mfg
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Get Access To All JobsTips for Finding J-1 Visa Sponsorship in Technical Support Agent
Document your technical certifications before applying
Sponsors evaluating Trainee applications want evidence of prior training, not just a degree. Compile CompTIA A+, Microsoft, or vendor-specific certifications alongside transcripts to demonstrate that your support skills are formally validated.
Match your J-1 category to your current status
Use the Intern category if you're enrolled in a post-secondary program; switch to Trainee if you graduated within the past 12 months and have relevant field experience. Applying under the wrong category delays your DS-2019 and can prompt sponsor rejection.
Target host employers with existing IT support teams
Use Migrate Mate to filter Technical Support Agent openings at U.S. companies that have structured training environments, since sponsors require a detailed training plan and host organizations without formal IT departments struggle to fulfill that obligation.
Confirm the host employer will sign a training plan
Before accepting an offer, verify the hiring manager understands they must co-sign a Form DS-7002 Training/Internship Placement Plan. Hosts unfamiliar with J-1 obligations often stall after the offer stage, costing you your program start date.
Check whether your role triggers the home residency requirement
Some Technical Support Agent positions sponsored through government-funded or skills-list programs carry a two-year home-country residency requirement after your J-1 ends. Review your DS-2019 and consult your designated sponsor before signing any employment agreement.
Ask your sponsor about the 30-day grace period timeline
J-1 exchange visitors get a 30-day grace period after their program end date to depart the United States. If your Technical Support Agent role ends early or the host terminates the placement, notify your designated sponsor immediately to avoid status violations.
Technical Support Agent jobs are hiring across the US. Find yours.
Find Technical Support Agent JobsTechnical Support Agent J-1 Visa: Frequently Asked Questions
Which J-1 program category fits a Technical Support Agent role?
Current post-secondary students typically use the Intern category, which requires enrollment or graduation within the prior 12 months. Professionals who have already graduated and have relevant IT or technical support work experience qualify under the Trainee category instead. Your designated sponsor confirms which category applies based on your specific academic and employment background before issuing the DS-2019.
Who actually sponsors my J-1 visa for a Technical Support Agent position?
A U.S. Department of State-designated sponsor organization, such as CIEE, Cultural Vistas, or AIPT, issues your DS-2019 form and holds legal responsibility for your exchange program. The company where you work is your host employer, not your visa sponsor. These are two separate roles, and your host must meet the sponsor's training and supervision standards to maintain the placement.
How do I find Technical Support Agent host employers open to J-1 exchange visitors?
Migrate Mate lets you search U.S. Technical Support Agent roles filtered by visa sponsorship compatibility, so you can identify host employers that already understand J-1 program requirements. Because J-1 hosting involves signing a training plan and coordinating with a designated sponsor, targeting companies already familiar with the process shortens your timeline from offer to DS-2019 issuance significantly.
Does my Technical Support Agent J-1 placement come with a two-year home residency requirement?
Not automatically. The two-year home-country physical presence requirement applies when your J-1 is funded by your home government, when you come from a country on the State Department's Exchange Visitor Skills List, or when your program is government-financed. Technical support roles funded by private host employers usually avoid this requirement, but your designated sponsor reviews your specific situation and marks your DS-2019 accordingly.
What documents does a sponsor need from me to issue a DS-2019 for a technical support role?
Sponsors typically require proof of English proficiency, transcripts or diplomas confirming your field of study, a completed training plan co-signed by your host employer, evidence of health insurance meeting J-1 coverage minimums, and financial support documentation. For Technical Support Agent placements, sponsors also expect documentation of any relevant certifications or prior helpdesk experience to confirm the role qualifies as substantive training rather than routine work.
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