Marketing Analytics Manager Jobs in Florida
Marketing Analytics Manager jobs in Florida are in strong demand, with consistent openings concentrated in financial services, retail, hospitality, and healthcare across a market that ranges from coordinator-level analysts moving into management through senior and director-adjacent roles. The largest hiring hubs are Miami, Tampa, and Orlando, where established employers like Darden Restaurants, Carnival Corporation, and AdventHealth regularly recruit for these positions. Data-driven customer segmentation, omnichannel attribution, and marketing mix modeling are the most in-demand specialties across Florida listings. Find a role that fits below and apply directly.
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Posting Title:
Manager, Workload Analytics and Planning (Disney Central Contact Center)
About the Team
At Disney, we‘re storytellers. We make the impossible possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world. “We create happiness.” That’s our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you’ll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen!
Job Summary
This role supports the Disney Central contact center. The role is responsible for designing the omni-channel workload forecast across Disney Central's 50+ business unit portfolio consisting of more than 2,000 Cast Members supporting Walt Disney World, Disneyland, Disney Gatherings, DPI, and other Disney businesses. Additionally, this role provides comprehensive workforce planning and forecasting support to operational areas through the development and maintenance of forecasting models, labor strategies, capacity planning methodologies, reporting solutions, and decision-support tools.
This leader develops and drives workforce planning strategies to support business growth, operational excellence, financial objectives, and service delivery goals through data-driven recommendations regarding staffing, hiring, and labor deployment. The role partners closely with leaders across Operations, Finance, Revenue Management, Technology, Yield, Industrial Engineering, and Human Resources to align workforce plans with business priorities and future organizational needs.
This leader leads a team responsible for workload forecasting, workforce analytics, labor optimization, executive reporting, and ad-hoc analysis while advancing automation, reporting modernization, deployment, and data visualization capabilities. The role provides strategic insights and recommendations to leaders and executives, helping explain business trends, drivers, risks, opportunities, and workforce impacts.
The role also provides strategic leadership for the Deployment team, ensuring real-time operational performance, labor optimization, and execution of staffing strategies that support service delivery goals while maintaining financial commitments and savings targets.
This position will be located at Disney Central in Orlando Fl
You will report to the Senior Manager, Agent Performance and Forecasting.
You Will:
On any given day, you might:
- Develop and maintain forecasting models to predict future workload demand and optimize staffing, capacity, and labor planning decisions.
- Lead workforce planning strategies that support operational objectives, service goals, and financial targets across Disney Central.
- Develop short-term, long-term, and Annual Operating Plan (AOP) workforce forecasts and staffing recommendations.
- Explore automation opportunities across Workforce Analytics and Labor Services through Power BI, Snowflake, Python, R, and emerging technologies.
- Maintain expertise in forecasting methodologies, advanced analytics, and workforce planning best practices to ensure accurate workload forecasts and recommendations.
- Remain current on downstream workforce management impacts, including scheduling, deployment, time administration, and operational business initiatives.
- Perform ad-hoc research and advanced analytics to provide actionable insights supporting strategic initiatives and executive decision-making.
- Collaborate across Operations, Finance, Revenue Management, Technology, HR, Yield, Industrial Engineering, and other partners to drive integrated workforce solutions and shared objectives.
- Provide regular forecast reviews, labor strategies, risk assessments, and recommendations to leaders and executives at all levels of the organization.
- Translate complex quantitative analyses into compelling business narratives and executive-ready presentations with clear recommendations.
- Drive continuous process improvement through automation, reporting modernization, advanced analytics, and innovative approaches to workforce planning.
- Lead and develop a team of salaried and hourly Workforce Analysts and Statistical Associates while fostering an inclusive, collaborative, and growth-oriented environment.
- Lead the Disney Central Deployment function, managing one Manager, two salaried Analysts, and eight hourly Specialists responsible for real-time workforce deployment, operational monitoring, handle rate performance, and execution of labor optimization strategies that support service level objectives and financial goals.
You Will Have
Here’s what you’ll need to be successful in this role:
- 5+ years of analytical experience with an emphasis on forecasting, workforce planning, staffing, labor analytics, capacity planning, or operational planning.
- 3+ years leading teams, projects, or strategic initiatives.
- Proven ability to develop and mentor analytical teams while fostering an inclusive, high-performing culture.
- Passion for leveraging technology, automation, and advanced analytics to improve business performance and ways of working.
- Advanced problem-solving and critical-thinking skills.
- Executive presence with the ability to communicate effectively across all levels of leadership and with business partners.
- Business acumen with an understanding of operational drivers, Guest behavior, workforce impacts, and multi-channel demand across phone, chat, messaging, email, video, and emerging service channels.
- Advanced Microsoft Excel expertise, including data modeling, forecasting, scenario analysis, and dashboard development.
- Proficiency with Tableau, and other business intelligence and data visualization platforms.
- Hands-on experience with large datasets, data preparation, statistical analysis, and relational database environments.
- Ability to synthesize quantitative analysis and qualitative business context into concise, actionable recommendations.
- Proven ability to present analytical findings, labor strategies, and business recommendations to executive audiences.
- Leadership experience in real-time operations, workforce deployment, and labor optimization functions, including managing salaried and hourly teams responsible for balancing operational performance, handle rate achievement, staffing efficiency, and savings initiatives.
Preferred Qualifications
- 2+ years of Walt Disney World experience.
- Proficiency with Power BI, Snowflake, SQL, relational databases, SharePoint, Python, and R.
- Knowledge of Walt Disney World Resort operations, Guest experience, and commercial businesses.
- Background in developing workforce planning, forecasting, labor optimization, or business intelligence solutions.
Required Education
- Bachelor’s degree in a related field such as Mathematics, Industrial Engineering, Statistics, Data Analytics, Computer Science, Economics, Finance, or Business Analytics, or equivalent professional experience.
Additional Information:
Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.
Disability accommodation for employment applications
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
The Walt Disney Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.
The hiring range for this position in Orlando, Florida, is $110,000.00-$147,500.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range medical, financial, and/or other benefits, dependent on the level and position offered.
Posting Title:
Manager, Workload Analytics and Planning (Disney Central Contact Center)
About the Team
At Disney, we‘re storytellers. We make the impossible possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world. “We create happiness.” That’s our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you’ll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen!
Job Summary
This role supports the Disney Central contact center. The role is responsible for designing the omni-channel workload forecast across Disney Central's 50+ business unit portfolio consisting of more than 2,000 Cast Members supporting Walt Disney World, Disneyland, Disney Gatherings, DPI, and other Disney businesses. Additionally, this role provides comprehensive workforce planning and forecasting support to operational areas through the development and maintenance of forecasting models, labor strategies, capacity planning methodologies, reporting solutions, and decision-support tools.
This leader develops and drives workforce planning strategies to support business growth, operational excellence, financial objectives, and service delivery goals through data-driven recommendations regarding staffing, hiring, and labor deployment. The role partners closely with leaders across Operations, Finance, Revenue Management, Technology, Yield, Industrial Engineering, and Human Resources to align workforce plans with business priorities and future organizational needs.
This leader leads a team responsible for workload forecasting, workforce analytics, labor optimization, executive reporting, and ad-hoc analysis while advancing automation, reporting modernization, deployment, and data visualization capabilities. The role provides strategic insights and recommendations to leaders and executives, helping explain business trends, drivers, risks, opportunities, and workforce impacts.
The role also provides strategic leadership for the Deployment team, ensuring real-time operational performance, labor optimization, and execution of staffing strategies that support service delivery goals while maintaining financial commitments and savings targets.
This position will be located at Disney Central in Orlando Fl
You will report to the Senior Manager, Agent Performance and Forecasting.
You Will:
On any given day, you might:
- Develop and maintain forecasting models to predict future workload demand and optimize staffing, capacity, and labor planning decisions.
- Lead workforce planning strategies that support operational objectives, service goals, and financial targets across Disney Central.
- Develop short-term, long-term, and Annual Operating Plan (AOP) workforce forecasts and staffing recommendations.
- Explore automation opportunities across Workforce Analytics and Labor Services through Power BI, Snowflake, Python, R, and emerging technologies.
- Maintain expertise in forecasting methodologies, advanced analytics, and workforce planning best practices to ensure accurate workload forecasts and recommendations.
- Remain current on downstream workforce management impacts, including scheduling, deployment, time administration, and operational business initiatives.
- Perform ad-hoc research and advanced analytics to provide actionable insights supporting strategic initiatives and executive decision-making.
- Collaborate across Operations, Finance, Revenue Management, Technology, HR, Yield, Industrial Engineering, and other partners to drive integrated workforce solutions and shared objectives.
- Provide regular forecast reviews, labor strategies, risk assessments, and recommendations to leaders and executives at all levels of the organization.
- Translate complex quantitative analyses into compelling business narratives and executive-ready presentations with clear recommendations.
- Drive continuous process improvement through automation, reporting modernization, advanced analytics, and innovative approaches to workforce planning.
- Lead and develop a team of salaried and hourly Workforce Analysts and Statistical Associates while fostering an inclusive, collaborative, and growth-oriented environment.
- Lead the Disney Central Deployment function, managing one Manager, two salaried Analysts, and eight hourly Specialists responsible for real-time workforce deployment, operational monitoring, handle rate performance, and execution of labor optimization strategies that support service level objectives and financial goals.
You Will Have
Here’s what you’ll need to be successful in this role:
- 5+ years of analytical experience with an emphasis on forecasting, workforce planning, staffing, labor analytics, capacity planning, or operational planning.
- 3+ years leading teams, projects, or strategic initiatives.
- Proven ability to develop and mentor analytical teams while fostering an inclusive, high-performing culture.
- Passion for leveraging technology, automation, and advanced analytics to improve business performance and ways of working.
- Advanced problem-solving and critical-thinking skills.
- Executive presence with the ability to communicate effectively across all levels of leadership and with business partners.
- Business acumen with an understanding of operational drivers, Guest behavior, workforce impacts, and multi-channel demand across phone, chat, messaging, email, video, and emerging service channels.
- Advanced Microsoft Excel expertise, including data modeling, forecasting, scenario analysis, and dashboard development.
- Proficiency with Tableau, and other business intelligence and data visualization platforms.
- Hands-on experience with large datasets, data preparation, statistical analysis, and relational database environments.
- Ability to synthesize quantitative analysis and qualitative business context into concise, actionable recommendations.
- Proven ability to present analytical findings, labor strategies, and business recommendations to executive audiences.
- Leadership experience in real-time operations, workforce deployment, and labor optimization functions, including managing salaried and hourly teams responsible for balancing operational performance, handle rate achievement, staffing efficiency, and savings initiatives.
Preferred Qualifications
- 2+ years of Walt Disney World experience.
- Proficiency with Power BI, Snowflake, SQL, relational databases, SharePoint, Python, and R.
- Knowledge of Walt Disney World Resort operations, Guest experience, and commercial businesses.
- Background in developing workforce planning, forecasting, labor optimization, or business intelligence solutions.
Required Education
- Bachelor’s degree in a related field such as Mathematics, Industrial Engineering, Statistics, Data Analytics, Computer Science, Economics, Finance, or Business Analytics, or equivalent professional experience.
Additional Information:
Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.
Disability accommodation for employment applications
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
The Walt Disney Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.
The hiring range for this position in Orlando, Florida, is $110,000.00-$147,500.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range medical, financial, and/or other benefits, dependent on the level and position offered.
See All 16 Marketing Analytics Manager Jobs in Florida
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Find JobsMarketing Analytics Manager Jobs by City in Florida
Where Florida roles are concentrated, by current openings.
Marketing Analytics Manager Job Market in Florida
A snapshot from current Florida openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Automotive
- Technology & Software
What Florida Employers Look For
The qualifications that appear most often in marketing analytics manager jobs across Florida.
- Bachelor's degree in marketing, statistics, business analytics, or a related quantitative field
- Three or more years of experience in marketing analytics, data analysis, or a closely related role
- Proficiency in analytics platforms such as Google Analytics, Adobe Analytics, or Salesforce Marketing Cloud
- Strong working knowledge of SQL and at least one statistical or visualization tool such as Tableau or Power BI
- Demonstrated experience building and presenting marketing performance reports to senior stakeholders
- Familiarity with A/B testing methodologies, customer segmentation, and campaign attribution modeling
Marketing Analytics Manager Jobs in Florida: Frequently Asked Questions
How do you become a marketing analytics manager in Florida?
Marketing analytics manager is not a licensed profession in Florida, so there is no state-issued credential required to work in the role. Most Florida employers expect a bachelor's degree in marketing, statistics, or a related field, along with several years of hands-on analytics experience. Earning a recognized credential such as the Google Analytics certification or a platform-specific certificate from Salesforce or Adobe strengthens a candidacy considerably in Florida's competitive markets.
Which companies hire marketing analytics managers in Florida?
Employers hiring marketing analytics managers in Florida right now include AutoNation, Analytic Partners, and CSX, based on current listings on Migrate Mate as of September 2026. Florida's mix of large hospitality groups, regional banks, and healthcare systems means demand for the role is spread across multiple industries rather than concentrated in a single sector.
Which Florida cities have the most marketing analytics manager jobs?
Miami, Orlando, and Fort Lauderdale hold the most marketing analytics manager openings in Florida. Miami leads because of its concentration of multinational consumer brands, financial services firms, and retail headquarters, while Tampa and Orlando draw consistent demand from hospitality groups, theme park operators, and regional healthcare systems that maintain large in-house marketing teams.
Are there remote marketing analytics manager jobs in Florida?
Yes, and more than most fields. About 67% of marketing analytics manager openings tied to Florida are remote or hybrid as of September 2026, reflecting the fully desk-based nature of the work. The reporting, modeling, and dashboard-building tasks that define the role translate cleanly to remote environments, and Florida-based employers have been among the more consistent adopters of flexible arrangements for analytics functions.
How can I get hired as a marketing analytics manager in Florida with little or no experience?
The most realistic entry path is moving into the role from a marketing analyst or digital marketing coordinator position at a mid-size Florida employer, then building toward management. Large Florida-based companies like Darden Restaurants and Carnival Corporation hire entry-level analysts and promote internally. Building a portfolio of attribution models or dashboards using publicly available data, and earning a platform certification from Google or Salesforce, gives candidates without formal experience a concrete edge when applying.
Where can I find and apply to marketing analytics manager jobs in Florida?
You can find and apply to marketing analytics manager jobs in Florida on Migrate Mate, which lists current Florida openings updated regularly. Search the listings, find roles that match your experience and preferred location, and apply directly to each one.
See All 16 Marketing Analytics Manager Jobs in Florida
Find roles in Florida that match your experience and apply in just a few clicks.
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