Marketing Operations Specialist Jobs in New York

Specialist, Creative Operations – Fashion, WFJ and Arts & Culture

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.

About the role:

CHANEL is seeking an enthusiastic and detail-oriented Specialist to join our Creative Operations team in New York. Reporting to the Group Director of Creative Operations, you will support the end-to-end execution of US campaigns, ensuring flawless delivery and alignment with both global and local brand strategies. As a Specialist, you will be responsible for administrative support for all project activities and foster collaboration across cross-functional partners including events, media, marketing, and procurement teams. Our ideal candidate will have 2–3 years of experience and a genuine passion for enabling creativity and project coordination.

What impact you can create at CHANEL:

• Support the planning, execution, and delivery of Global and local campaigns across all channels (print, digital, media, visual merchandising, events) while maintaining alignment with CHANEL’s global creative standards.
• Create, maintain, and track project timelines flagging key milestones and potential risks to the Group Director of Creative Operations to ensure timely delivery of all assets.
• Review and manage creative requests under the guidance of manager, ensuring project objectives, deliverables, and deadlines are clearly communicated to stakeholders.
• Perform administrative functions of the Creative Operations team, including scheduling, meeting coordination, status reporting, and maintaining organized project documentation.
• Assist the content production team with tasks as needed for US Arts & Culture programming and local campaigns, coordinating between internal teams, vendors, and partners to keep projects moving forward.
• Contribute to the continuous improvement of team processes by proactively identifying opportunities to streamline coordination and communication.

You are energized by:

• Learning the craft of creative operations within a world-class luxury brand.
• Staying organized, problem solving, and keeping multiple projects on track simultaneously.
• Supporting a collaborative team and contributing to a shared creative vision across creative and production métiers.
• Bringing structure and clarity to creative processes.

What you will bring to the team:

• A positive, can-do attitude and collaborative spirit—you show up for your team, communicate openly, and thrive in a creative, fast-paced environment.
• Exceptional attention to detail and organizational skills, with the ability to manage administrative tasks, maintain accurate project documentation, and support multiple workstreams simultaneously.
• Clear written and verbal communication skills, with the ability to coordinate effectively across teams and partners.
• A proactive, solution-oriented mindset with a willingness to learn, adapt, and take initiative.

Position Logistics:

• 2–3 years of experience in creative operations, content production coordination, or a related field.
• Hybrid Schedule: requires a minimum of three days in-person in NYC office.
• Bachelors/Bachelors of Arts Degree or preferred experience in Creative Operations, Marketing, PR/Communications, or Production/Design.
• Experience with project management tools such as Monday.com, Smartsheet, or similar platforms is a plus.

Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.

Compensation:

• The anticipated base salary range for this position is $61,400 through $87,000. Base salary is one component of the total compensation for this position. Other forms of variable pay [may/will] be offered for this position. Other components [may/will] include bonus potential, benefits, and/or perks.

Benefits and Perks:

• Wellbeing resources include dedicated paid time off for wellbeing (2-week August Office Closure) and a Wellbeing fund.
• Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership).
• Generous paid time off policies to include vacation, holiday, sick and volunteer days.
• 401K and other incentives.
• Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program.
• Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking.

Additional Information:

Chanel is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:

Diversity and Inclusion:

• At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.
• We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.

Chanel Community:

• CHANEL Community empowers our employees to channel their passions, talents and sense of purpose to contribute to and learn from our communities.
• Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.

Sustainability:

• CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.
• Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.

Arts and Culture:

• We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent. US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.

Fondation Chanel:

• Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny. Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.

For more information, please navigate to the Fondation Chanel website here.

Career and Leadership Development:

• We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine Chanel People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.

Chanel, Inc. benefits and perks are dependent on eligibility and subject to modification by Chanel at any time.