Technical Sales Specialist Jobs in New York
Technical Sales Specialist jobs in New York represent one of the most active markets in the country, concentrated in enterprise software, life sciences, financial technology, and industrial automation, with openings at every level from associate through senior and regional director. The heaviest hiring is in New York City, Long Island's technology corridor, and the Albany metro, where established employers like IBM, Siemens, and Pfizer maintain significant commercial operations. The most in-demand specializations include SaaS and cloud infrastructure sales, medical device and diagnostics sales, and capital equipment sales for manufacturing. Find a role that fits below and apply directly.
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Showing 4 of 72+ Technical Sales Specialist jobs
PRIMARY FUNCTION/PURPOSE:
The Technical Support Specialist specializes in Help Desk Support and provides technical assistance and resolving Information Technology (IT) -related issues to ensure the smooth functioning of the organization's IT systems. Provide day-to-day on-site and out of the field service support to internal program staff and management team. Assist end-users with hardware and software problems, perform system maintenance tasks, and collaborate with other IT teams to deliver effective solutions. Provide support to staff on all agency supported applications. Troubleshoot, determine source, and advise on appropriate action.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Provide first-level technical support to end-users via phone, email, or in-person and address their IT-related queries and issues promptly
- Troubleshoot and resolve hardware and software problems related to desktops, laptops, peripherals, and network connectivity
- Collaborate with other IT teams and vendors to escalate complex issues and ensure timely resolution
- Provide support of Microsoft 365/Azure AD
- Provide system administration for Windows Servers, Microsoft Active Directory and/or other servers and systems
- Install, configure, and update software applications, operating systems, and drivers on end-user devices
- Maintain and update documentation related to help desk procedures, system configurations, and issue resolutions
- Assist in the implementation and maintenance of IT security measures, including antivirus, firewalls, and access controls and report potential threats and issues
- Conduct system performance analysis, identify areas for improvement, and implement solutions to optimize system efficiency
- Participate in user training sessions to enhance their understanding of IT systems and prevent recurring issues
- Monitor IT infrastructure and perform routine maintenance tasks to prevent system downtime
- Assist end users by trouble shooting and resolving help desk tickets, providing user support, coordinating employee onboarding and offboarding and other projects
- Provide onsite and remote support to end users for the Desktop (PC, peripheral, Operating System and Applications)
- Monitor the performance of the agency’s desktop infrastructure and make suggestions for improving efficiency
- Maintain an inventory of installed software, managing software licensing, and creating policies and procedures for upgrades
- Attend meetings, training, and conferences regarding changes in technology and stay informed of developments and remain technically competent at all levels of information technology related to position
- Other duties as assigned
MINIMUM QUALIFICATIONS
- Bachelor’s degree in computer science, Information Technology, or a related field
- 3 years of experience implementing and maintaining Microsoft 365 solution, Exchange Online, MS Teams, and/or Azure AD preferred
- Proven experience as a system coordinator or similar role, preferably supporting projects across multiple sites or locations
- Proven experience in providing technical support and troubleshooting IT issues
- Strong knowledge of operating systems (Windows, macOS, Linux), hardware components, and software applications
- Familiarity with IT security concepts and best practices
- Excellent communication and interpersonal skills to interact with end-users and team members effectively
- Ability to prioritize and handle multiple tasks simultaneously while maintaining attention to detail
- Ability to offer high level desktop support in an enterprise environment
- Possess exceptional problem solving and interpersonal skills along with excellent organization skills
- The ability to develop processes to improve workflow as well as to pay attention to details; Ability to multi-task effectively and meet deadlines in a fast-paced environment
- Ability to work independently with strong sense of focus, task oriented and nonjudgmental
- The role requires strong technical expertise, problem-solving skills, and excellent communication abilities.
- Certification in relevant IT disciplines (e.g., CompTIA A+, Microsoft Certified Solutions Associate (MCSA), etc.) is a plus
- Experience working in Social Services Sector either Government or Non-profit preferred
OTHER REQUIREMENTS (including Physical Demands)
- Must be able to lift desktops, laptops, monitors, printers, and other IT related equipment, Lifting and moving objects weighing up to 30 pounds several times a week
- Requires travel around New York City to program sites, often with equipment
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.
PRIMARY FUNCTION/PURPOSE:
The Technical Support Specialist specializes in Help Desk Support and provides technical assistance and resolving Information Technology (IT) -related issues to ensure the smooth functioning of the organization's IT systems. Provide day-to-day on-site and out of the field service support to internal program staff and management team. Assist end-users with hardware and software problems, perform system maintenance tasks, and collaborate with other IT teams to deliver effective solutions. Provide support to staff on all agency supported applications. Troubleshoot, determine source, and advise on appropriate action.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Provide first-level technical support to end-users via phone, email, or in-person and address their IT-related queries and issues promptly
- Troubleshoot and resolve hardware and software problems related to desktops, laptops, peripherals, and network connectivity
- Collaborate with other IT teams and vendors to escalate complex issues and ensure timely resolution
- Provide support of Microsoft 365/Azure AD
- Provide system administration for Windows Servers, Microsoft Active Directory and/or other servers and systems
- Install, configure, and update software applications, operating systems, and drivers on end-user devices
- Maintain and update documentation related to help desk procedures, system configurations, and issue resolutions
- Assist in the implementation and maintenance of IT security measures, including antivirus, firewalls, and access controls and report potential threats and issues
- Conduct system performance analysis, identify areas for improvement, and implement solutions to optimize system efficiency
- Participate in user training sessions to enhance their understanding of IT systems and prevent recurring issues
- Monitor IT infrastructure and perform routine maintenance tasks to prevent system downtime
- Assist end users by trouble shooting and resolving help desk tickets, providing user support, coordinating employee onboarding and offboarding and other projects
- Provide onsite and remote support to end users for the Desktop (PC, peripheral, Operating System and Applications)
- Monitor the performance of the agency’s desktop infrastructure and make suggestions for improving efficiency
- Maintain an inventory of installed software, managing software licensing, and creating policies and procedures for upgrades
- Attend meetings, training, and conferences regarding changes in technology and stay informed of developments and remain technically competent at all levels of information technology related to position
- Other duties as assigned
MINIMUM QUALIFICATIONS
- Bachelor’s degree in computer science, Information Technology, or a related field
- 3 years of experience implementing and maintaining Microsoft 365 solution, Exchange Online, MS Teams, and/or Azure AD preferred
- Proven experience as a system coordinator or similar role, preferably supporting projects across multiple sites or locations
- Proven experience in providing technical support and troubleshooting IT issues
- Strong knowledge of operating systems (Windows, macOS, Linux), hardware components, and software applications
- Familiarity with IT security concepts and best practices
- Excellent communication and interpersonal skills to interact with end-users and team members effectively
- Ability to prioritize and handle multiple tasks simultaneously while maintaining attention to detail
- Ability to offer high level desktop support in an enterprise environment
- Possess exceptional problem solving and interpersonal skills along with excellent organization skills
- The ability to develop processes to improve workflow as well as to pay attention to details; Ability to multi-task effectively and meet deadlines in a fast-paced environment
- Ability to work independently with strong sense of focus, task oriented and nonjudgmental
- The role requires strong technical expertise, problem-solving skills, and excellent communication abilities.
- Certification in relevant IT disciplines (e.g., CompTIA A+, Microsoft Certified Solutions Associate (MCSA), etc.) is a plus
- Experience working in Social Services Sector either Government or Non-profit preferred
OTHER REQUIREMENTS (including Physical Demands)
- Must be able to lift desktops, laptops, monitors, printers, and other IT related equipment, Lifting and moving objects weighing up to 30 pounds several times a week
- Requires travel around New York City to program sites, often with equipment
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.
See All 72 Technical Sales Specialist Jobs in New York
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Find JobsTechnical Sales Specialist Jobs by City in New York
Where New York roles are concentrated, by current openings.
Technical Sales Specialist Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Healthcare & Medical Services
- Medical Devices
- Science & Research
- Technology & Software
- Consulting & Professional Services
What New York Employers Look For
The qualifications that appear most often in technical sales specialist jobs across New York.
- Bachelor's degree in business, engineering, or a related technical field
- Two or more years of B2B sales experience in a technical or scientific industry
- Demonstrated ability to manage a consultative sales cycle from prospecting to close
- Proficiency with CRM platforms such as Salesforce to manage pipeline and forecasting
- Strong technical aptitude to explain complex product specifications to diverse buyers
- Experience collaborating with engineering, product, or clinical teams on custom solutions
Technical Sales Specialist Jobs in New York: Frequently Asked Questions
How do you become a technical sales specialist in New York?
Most technical sales specialists in New York enter through a bachelor's degree in engineering, life sciences, computer science, or business, paired with an internship or early-career role in a technical field. New York does not require a state license for the general technical sales role, though specialists selling medical devices, pharmaceuticals, or certain financial products may need relevant manufacturer training certifications or FINRA registration depending on the product category. Large employers in the New York City metro and Long Island life sciences corridor routinely hire candidates who combine technical coursework with a proven interest in client-facing work.
How much do technical sales specialists make in New York?
Technical sales specialists in New York earn a median of about $137,480 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $78,690 for the lowest 10% to over $218,680 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire technical sales specialists in New York?
Employers hiring technical sales specialists in New York right now include FILED, Pfizer, and L3Harris, based on current listings on Migrate Mate as of November 2026. New York's dense concentration of enterprise technology firms, global pharmaceutical companies, and financial institutions means demand is consistent across multiple industries rather than tied to a single sector.
Which New York cities have the most technical sales specialist jobs?
New York, Rochester, and Queens have the most technical sales specialist openings in New York. New York City drives the largest share because it is home to the headquarters and regional offices of major enterprise software, financial technology, and healthcare firms, while the Long Island and Albany markets reflect the area's strength in life sciences, advanced manufacturing, and state government procurement accounts.
Are there remote technical sales specialist jobs in New York?
Yes, and more than many technical roles. About 52% of technical sales specialist openings tied to New York are remote or hybrid as of November 2026, reflecting the reality that much of the sales cycle, including discovery calls, demos, and negotiations, happens over video and phone. On-site presence is typically required only for client visits, trade shows, or lab and facility demonstrations tied to the specific product.
How can I get hired as a technical sales specialist in New York with little or no experience?
The most realistic entry path is a sales development representative or associate account executive role at a New York-based technology or life sciences company, where you build prospecting and product knowledge skills before moving into a full technical sales position. Companies like IBM and Siemens run structured early-career commercial programs in the New York metro that are designed for recent graduates without direct sales experience. A relevant technical degree, a completed internship with a client-facing component, or a Salesforce certification all give candidates a measurable edge when competing for these entry roles.
Where can I find and apply to technical sales specialist jobs in New York?
You can find and apply to technical sales specialist jobs in New York on Migrate Mate, which lists current openings tied to the New York market. Search the listings, find the roles that fit your background and target industry, and apply directly to each one.
See All 72 Technical Sales Specialist Jobs in New York
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