Operations Manager Jobs in Los Angeles, CA
Operations Manager jobs in Los Angeles are in strong demand, concentrated in Downtown LA, El Segundo, and the Culver City tech corridor, with activity across entertainment, logistics, healthcare, and consumer goods. Employers hiring right now include TikTok, Alo, and Rula. Scan the live roles below and apply to whichever ones fit.
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Overview
About Serendipity Labs
Serendipity Labs offers upscale workplace communities to its members from a cross section of industries. It does so through the superior service delivery of flexible workplace offerings such as private offices, team spaces, coworking memberships and venues for events and business meetings. With a growing national and international network, our flexible membership plans allow Members to work, meet and innovate in our inspirational settings in urban and suburban locations. By building on hospitality and coworking industry experience, Serendipity Labs understands how to exceed Member and Guest expectations. We are looking for candidates who are passionate about delivering upscale experiences and who want to run a business within this high growth, fast paced industry.
Lab Operations Manager – Full-Time
Do you enjoy operations management and have a keen eye for detail? Are you great at managing teams and building a strong sense of community? Are you driven by the opportunity to build revenue and host Meetings & Events? All of this will help you craft and deliver our members’ experience each day as a Lab Operations Manager!
Key Accountabilities:
Meeting & Events
- Generating leads and effective management of the M&E pipeline.
- Leading the Lab Team to deliver an excellent end to end experience for M&E hosts and guests.
- Effective and speedy responses to leads, giving a great tour, and creating detailed proposals for prospects.
- Ensuring rooms are reserved in the systems and room time and services used are accurately billed for.
- Create catering partnerships for quality food and beverage offerings.
Marketing & Community:
- Lead artist partnerships including, reaching out/vetting potential artists, curate installation/removal, and organizing/executing/marketing artist reception.
- Plan 2 Member events each month to foster community within the Lab.
- Plan and host 2-6 partnership events each month with outside organizations to increase brand awareness.
- Contribute social content to Central Marketing and oversee EC’s production member newsletters.
- Act as a brand champion when networking with other local businesses and the community to generate brand awareness.
Member Experience
- Assist with the staffing of reception during lab opening hours as needed.
- Be visible and always delighted to assist.
- Responsible for resolving member issues and escalating them when needed.
- Develop a rapport with Members to cultivate a warm professional environment and sense of community.
Lab Operations
- Ensuring the lab opening and closing checklists are completed and the lab is member ready at all times.
- Review and process monthly invoicing/billing to ensuring accuracy and follow up with delinquent accounts according to the AR process, escalating to the GM when necessary
- Manage the stock levels and ordering of consumables according to budget targets/controlling costs
- Creating/maintaining complete Member profiles in Office RND
- Facilitating new member onboarding/orientation
- Oversee and ensure that all areas of the lab are well presented at all times
- Ensure that all operational systems are in working order and report issues to quickly resolve
Sales Process Assistance
- Be able to conduct tours of the lab according to brand standards
- Relay pertinent and helpful sales information to the assigned sales person
- Assist with closing non-resident membership opportunities and meeting and event bookings.
- Enter all Leads and Opportunities in Salesforce and maintain in real time throughout the sales process.
Team Management
- Ensuring Experience Coordinators are fully trained on Lab operations and providing excellent customer service to Members and Guests.
- Be a coach for EC’s when they have questions or are in need of additional training/support.
- Actively supporting professional growth of Experience Coordinators.
Essential Knowledge, Skills, and Abilities:
- Minimum 1-2 years of experience as a Team Leader in a hospitality driven environment (hotels,
- retail).
- Ability to consistently deliver a high level of customer service.
- A keen attention to detail and ability to be proactive in support Team, Members, and Guests
- The ability to lead and delegate while holding Team Members accountable.
- Excellent organizational skills including the ability to prioritize and multitask.
- Ability to work with grace under pressure and demonstrate flexibility.
- Good basic IT knowledge and the ability to learn, use, and troubleshoot systems.
Requirements:
- Reasoning, remembering, mathematics, appropriate language (written and verbal) ability.
- Support and interact with members, visitors and lab staff
- Hearing – Ability to receive detailed information through oral and telephone communication.
- Talking – Clearly expresses ideas by means of spoken word.
- Ability to sit, stand, type and view a computer screen for extended periods of time (covers repetitive motions and vision)
- Ability to perform low impact physical tasks, such as use of stairs, stooping, walking, pushing, pulling, and lifting. Regular usage of stairs if required at the location.
Perks & Benefits:
- 10% Quarterly Bonus Plan
- Commission Potential
- 80 % Paid Medical, Dental, Vision (Yearly Open Enrollment)
- 50% Paid Short-Term and Long-Term Disability
- Flexible Spending Account (FSA) and Health Savings Account (HSA) which allows you to set aside pre-tax dollars to pay for qualified expenses
- Paid Parental Leave Policy
- 401K
- Employee Assistance Program (EAP)
- Commuter Benefits
- Generous Paid Time Off, Sick Time and company paid holidays
- Educational Assistance Program - Serendipity Labs encourages career advancement and provides resources for our employees looking to further their education in the form of tuition reimbursement.
- Employee Referral Program
Pay: $25.00 - $29.00 per hour
Expected hours: No more than 40.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Work Location: In person
See All 433+ Operations Manager Jobs in Los Angeles
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Find Operations Manager JobsOperations Manager Job Market in Los Angeles
Who's Hiring
- TikTok75

- Alo19

- Rula19

- Sodexo19

- CVS Health19

Top Industries Hiring
- Technology & Software47
- Music9
- Insurance9
- Food & Beverage9
Operations Manager Jobs in Los Angeles: Frequently Asked Questions
How do I get a operations manager job in Los Angeles?
Focus your search on the sectors that drive the most local hiring: entertainment and media, logistics and supply chain, healthcare systems, and consumer brands headquartered across the Westside and South Bay. Employers in these industries favor candidates who have managed cross-functional teams and can point to measurable process improvements. Familiarity with high-volume, fast-paced environments common in LA's distribution and studio operations gives applicants a clear edge in this market.
Which companies hire operations managers in Los Angeles?
Los Angeles operations manager roles are posted by TikTok, Alo, and Rula and others right now, based on current listings on Migrate Mate as of September 2026. The Los Angeles market includes a wide mix of large entertainment studios, regional healthcare networks, national logistics providers, and direct-to-consumer brands with major operations presence in the area.
Are there remote operations manager jobs in Los Angeles?
Yes, though remote availability depends heavily on the role type: desk-based and analytical operations positions are far more likely to be remote than hands-on, facilities-dependent, or production-floor roles. About 27% of operations manager openings tied to Los Angeles are remote or hybrid as of September 2026. Strategy, vendor management, and process improvement roles tend to offer the most flexibility in the LA market.
How can I get a operations manager job in Los Angeles with little or no experience?
The most realistic entry path in Los Angeles is moving up from a team lead or coordinator role inside a high-volume employer such as a logistics company, healthcare clinic network, or entertainment production house. LA's large distribution centers, restaurant groups, and retail chains regularly hire operations coordinators as a stepping stone. Demonstrating that you have managed schedules, vendors, or budgets in any capacity, even informally, makes a meaningful difference to local hiring managers.
Which industries hire the most operations managers in Los Angeles?
Los Angeles operations manager roles concentrate in Technology & Software, Music, and Insurance, based on current listings on Migrate Mate as of September 2026. These sectors dominate local hiring because Los Angeles is a major hub for media production, international trade through the port complex, and one of the largest regional healthcare markets in the country.
Related Jobs in California
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