Operations Manager Jobs in San Jose, CA

Job ID: 109865
Location: San Jose

Do you want to do work that matters, alongside supportive leaders who will help you grow faster than you ever thought possible? Are you a creative problem-solver who is energized by challenges? You’ve come to the right place.

YOUR IMPACT

You will play a critical role in ensuring the effective operation and performance of McKinsey’s supplier onboarding, diligence, and setup processes.

You will oversee operational execution through our Business Process Outsourcing (BPO) partners, ensuring high standards of quality, compliance, data integrity, and supplier experience across the supplier lifecycle.

You will leverage data-driven insights to monitor performance, identify trends, and drive operational excellence. You will collaborate closely with stakeholders across Finance, Anti-Corruption, Partnering, External Workforce, Supplier Risk, Category Management, and Procurement to ensure adherence to firm policies and support strategic supplier management objectives.

You will act as a process expert and operational leader, supporting continuous improvement initiatives that enhance supplier enablement quality, efficiency, risk management, and customer experience. You will conduct quality reviews, oversee supplier data integrity, support issue resolution, and contribute to the evolution of global supplier enablement capabilities. You will also provide guidance to junior team members and help ensure operational activities consistently meet established KPIs and SLAs.

YOUR GROWTH

You are someone who thrives in a high-performance environment, bringing a growth mindset and entrepreneurial spirit to tackle meaningful challenges that have a real impact.

In return for your drive, determination, and curiosity, we’ll provide the resources, mentorship, and opportunities to help you quickly broaden your expertise, grow into a well-rounded professional, and contribute to work that truly makes a difference.

When you join us, you will have:

• Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
• A voice that matters: From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
• Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
• Exceptional benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.

YOUR QUALIFICATIONS AND SKILLS

Undergraduate degree required; advanced degree in Business, Supply Chain, Finance, Operations, or related field preferred

5+ years of experience in supplier onboarding, supplier management, procurement operations, accounts payable, vendor master data, or related operational functions

Experience working with outsourced service delivery models and/or managing BPO partner performance

Strong analytical and problem-solving skills with the ability to interpret operational metrics and identify opportunities for improvement

Demonstrated experience in process improvement, operational excellence, and risk management initiatives

Knowledge of supplier vetting, onboarding, purchasing, and accounts payable processes

Experience working with ERP systems such as SAP, Oracle, or similar vendor management platforms

Advanced Excel and data analysis capabilities

Strong project management and stakeholder management skills

Excellent verbal and written communication skills with the ability to engage effectively across functions and levels of seniority

Please review the additional requirements regarding essential job functions of McKinsey colleagues. Our unwavering commitment to integrity drives everything we do, guiding us to always act in the best interests of our clients, our people, and the communities we serve.