Operations Manager Jobs in Miami, FL

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Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories.

RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.

RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.

Job Summary: Popeyes Louisiana Kitchen is seeking a Manager, Facilities to join the Company Operations Team at our Miami, Florida corporate office. This role is responsible for overseeing the operations and facilities of our company owned and operated restaurants, ensuring a safe, functional, and efficient environment that delivers a positive experience for employees and guests. The Manager will oversee strategy, vision, and budget management to support the physical environment and workplace initiatives.

Roles & Responsibilities:

• Responsible for prioritizing capital expenditure (CAPEX projects for PLK Company Restaurants)

• Responsible for vendor management including contract negotiations

• Responsible for generating analytics on facilities spend (assets, utilities, water, etc.) to assist in driving business decisions

• Responsible for determining building repairs and vendors needed to accomplish

• Responsible for relationship building with above restaurant leadership and vendors

• Develop and maintain preventive maintenance programs and schedules to maintain buildings, equipment, grounds, HVAC, and building support system

• Develops and maintains a network of quality local and/or regional service providers; negotiates, reviews, and executes contracts.

• Defines and prepares specific scopes of work for all ongoing building repairs, improvements, and equipment installation

• Reviews proposals, contracts, and invoices to ensure overall accuracy and value

• Identifies current and future capital needs as well as develops capital investment strategies and budget proposals

• Manages restaurant business licenses to ensure all stores are meeting requirements

• Places and tracks equipment orders

• Provide continuous improvement ideas and implement them appropriately

• Partners with cross functional department initiatives and supports brand research initiatives

• Supports all types of emergency situations including damage assessments, recovery response, emergency service, and backup utility services

• Execute and manage capital investment projects while monitoring expenses, budgets and providing insight, visibility, forecasts, trends, concerns, and opportunities

• Utilize a CMMS platform to create, update, prioritize, and close out corrective and preventive maintenance work orders

Skills & Qualifications:

• Bachelor's degree in business or related field

• Proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook)

• Knowledge of facilities, vendor and negotiation management

• Skilled in project management principles and techniques

• Ability to effectively communicate both orally and in writing

• 3 to 5 years previous experience; specific experience in Franchise Operations preferred

• Ability to travel 30-50%

• 1 to 2 years previous experience using a CMMS platform preferred

#popeyes

Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.

Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.