OPT Inbound Sales Representative Jobs
Inbound Sales Representative jobs are consistently open to F-1 OPT students, especially at SaaS companies and tech-enabled businesses that routinely sponsor H-1B visas after OPT. Your 12-month OPT window is enough time to prove quota performance and start the sponsorship conversation before your authorization expires.
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Humana is looking for Inbound Contacts Representatives to be a part of our Provider Call Center; you are often the first human connection our members have with us. Working remotely, you will report to the Inbound Contacts Supervisor and be a part of the Medicare team. Every interaction is an opportunity to solve a problem, reduce frustration, and create trust. You will support members and providers by answering benefit questions, resolving concerns, and guiding them through next steps, helping ensure they feel informed and supported.
This role is ideal for someone who enjoys helping others and takes pride in delivering a high-quality customer experience.
As an Inbound Contacts Representative 2, you will:
- Handle 40+ inbound calls daily from providers in a back-to-back call center environment
- Address multiple members and provider needs, including benefit questions, service issues, and general inquiries
- Escalate unresolved and pending customer grievances
- Document all interactions, actions taken, and outcomes in internal systems
- Resolve routine to moderately complex issues by following established guidelines and workflows
- Identify issues requiring escalation and ensure handoff to the appropriate teams
- Meet quality, productivity, and customer experience expectations
What Success Is:
- Providers feel heard, supported, and satisfied with their experience
- You are proactive and resolve issues on the first contact whenever possible
- Documentation is complete, clear, and compliant
- Experience empathizing with frustrated customers, and accountability in every interaction
Use your skills to make an impact
Required:
- 2+ years of Customer Service experience
- Strong typing and computer navigation skills
- Ability to manage multiple or competing priorities, including use of multiple computer applications simultaneously
- Effective verbal and listening communication skills
Preferred:
- Associate's or Bachelor's Degree
- Prior inbound call center experience
- Prior Healthcare experience
- Bilingual (English and Spanish); with the ability to read, write, and speak English and Spanish
Required Work Schedule:
Training:
- Virtual Training will start day one of employment and runs 6-7 weeks with a schedule of 9:00 am – 5:30 pm Eastern Time, Monday - Friday (8:00 am – 4:30 pm Central Time, Monday – Friday).
- Attendance is vital for success; other than Humana-observed holidays, no time off is allowed during training.
- You must be on time, in a quiet environment, with your camera ON during training and for other meetings required by leadership.
Post Training:
- Following training, must be available to work ANY 8-hour shift between the hours of 8:00 am – 8:00 pm Eastern Time, Monday - Friday (7:00 am - 7:00 pm Central Time, Monday – Friday). Subject to change based on business needs.
- You will learn about many systems, policies, and tools, and it takes time to become proficient in the role. You must be willing to remain in this position for a period of twelve (12) months before applying to other Humana opportunities outside of this team.
Additional Information
- ATTACH YOUR RESUME TO YOUR APPLICATION (PDF OR WORD FORMAT)
- Language Proficiency Testing: Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.
- NOTE: Depending on the number of openings, the number of candidates who apply, and the schedules of interviewers and recruiters, this process may take several weeks or less; however, know that we are working hard to proceed as quickly as possible and to keep you informed.
Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$39,000 - $49,400 per year
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 09-23-2026
About us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Become a part of our caring community
Humana is looking for Inbound Contacts Representatives to be a part of our Provider Call Center; you are often the first human connection our members have with us. Working remotely, you will report to the Inbound Contacts Supervisor and be a part of the Medicare team. Every interaction is an opportunity to solve a problem, reduce frustration, and create trust. You will support members and providers by answering benefit questions, resolving concerns, and guiding them through next steps, helping ensure they feel informed and supported.
This role is ideal for someone who enjoys helping others and takes pride in delivering a high-quality customer experience.
As an Inbound Contacts Representative 2, you will:
- Handle 40+ inbound calls daily from providers in a back-to-back call center environment
- Address multiple members and provider needs, including benefit questions, service issues, and general inquiries
- Escalate unresolved and pending customer grievances
- Document all interactions, actions taken, and outcomes in internal systems
- Resolve routine to moderately complex issues by following established guidelines and workflows
- Identify issues requiring escalation and ensure handoff to the appropriate teams
- Meet quality, productivity, and customer experience expectations
What Success Is:
- Providers feel heard, supported, and satisfied with their experience
- You are proactive and resolve issues on the first contact whenever possible
- Documentation is complete, clear, and compliant
- Experience empathizing with frustrated customers, and accountability in every interaction
Use your skills to make an impact
Required:
- 2+ years of Customer Service experience
- Strong typing and computer navigation skills
- Ability to manage multiple or competing priorities, including use of multiple computer applications simultaneously
- Effective verbal and listening communication skills
Preferred:
- Associate's or Bachelor's Degree
- Prior inbound call center experience
- Prior Healthcare experience
- Bilingual (English and Spanish); with the ability to read, write, and speak English and Spanish
Required Work Schedule:
Training:
- Virtual Training will start day one of employment and runs 6-7 weeks with a schedule of 9:00 am – 5:30 pm Eastern Time, Monday - Friday (8:00 am – 4:30 pm Central Time, Monday – Friday).
- Attendance is vital for success; other than Humana-observed holidays, no time off is allowed during training.
- You must be on time, in a quiet environment, with your camera ON during training and for other meetings required by leadership.
Post Training:
- Following training, must be available to work ANY 8-hour shift between the hours of 8:00 am – 8:00 pm Eastern Time, Monday - Friday (7:00 am - 7:00 pm Central Time, Monday – Friday). Subject to change based on business needs.
- You will learn about many systems, policies, and tools, and it takes time to become proficient in the role. You must be willing to remain in this position for a period of twelve (12) months before applying to other Humana opportunities outside of this team.
Additional Information
- ATTACH YOUR RESUME TO YOUR APPLICATION (PDF OR WORD FORMAT)
- Language Proficiency Testing: Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.
- NOTE: Depending on the number of openings, the number of candidates who apply, and the schedules of interviewers and recruiters, this process may take several weeks or less; however, know that we are working hard to proceed as quickly as possible and to keep you informed.
Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$39,000 - $49,400 per year
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 09-23-2026
About us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
See all OPT Inbound Sales Representative Jobs
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Get Access To All JobsTips for Finding OPT Sponsorship in Inbound Sales Representative
Target companies with an active H-1B sponsorship history
Focus your search on employers who have filed H-1B petitions for sales roles in the past. A company that has sponsored sales reps before is far more likely to do it again than one with no track record.
Lead with quota performance from day one
Sponsorship decisions in sales are largely driven by numbers. Hit or exceed your quota in the first 90 days and document it clearly. A strong pipeline record makes the business case for sponsorship straightforward for your manager to present.
Clarify your OPT end date before accepting an offer
Know exactly when your OPT expires and share it with your hiring manager early. This gives the company enough runway to begin H-1B preparation before the April lottery registration window, which opens months in advance.
Ask about STEM OPT extension eligibility
If your degree is in a STEM field, you may qualify for a 24-month extension, giving you up to three years on OPT. This significantly reduces employer urgency and makes you a lower-risk hire for companies weighing sponsorship costs.
Seek roles at companies with in-house immigration counsel
Larger SaaS firms and enterprise tech companies typically have dedicated HR teams or retained immigration attorneys. These employers process sponsorships faster and with fewer surprises than small businesses handling it for the first time.
Frame your international background as a sales asset
Multilingual ability and cross-cultural communication experience are genuine differentiators in inbound sales, particularly for companies serving global markets. Highlighting this in interviews positions you as a candidate who adds value beyond the role itself.
Inbound Sales Representative OPT: Frequently Asked Questions
Can F-1 OPT students work as Inbound Sales Representatives in the U.S.?
Yes. Inbound Sales Representative is a standard full-time role that qualifies for F-1 OPT work authorization as long as it is directly related to your field of study. Degrees in business, marketing, communications, or management commonly satisfy this requirement. You should confirm the connection with your DSO before accepting an offer.
Do companies typically sponsor H-1B visas for Inbound Sales Representative roles?
Sponsorship varies by employer. SaaS companies, tech platforms, and enterprise software firms sponsor H-1B visas for sales roles more frequently than other industries. The strongest candidates have a documented quota performance record that makes the sponsorship cost easy to justify internally. You can browse OPT-friendly sales roles on Migrate Mate, which filters for employers open to sponsorship.
Does an Inbound Sales Representative job qualify for the STEM OPT extension?
The role itself does not determine STEM OPT eligibility. What matters is whether your degree is listed on the STEM Designated Degree Program list. If you have a qualifying degree in fields like computer science, data science, or information systems and your employer is E-Verify registered, you may apply for the 24-month extension regardless of your job title.
What happens to my OPT authorization if I switch employers mid-year?
You can change employers on OPT without filing a new application, but you must report the change to your DSO within 10 days and update your SEVIS record. Your new role still needs to be related to your degree field. There is a 90-day limit on total unemployment during standard OPT, so minimize gaps between positions.
How early should I start the H-1B sponsorship conversation with my employer?
Start no later than October or November of the year before the lottery, since H-1B registration opens in March and requires employer preparation several months in advance. If your OPT expires in the summer or fall, your employer needs to register you in the March lottery of that same calendar year. Waiting until spring is often too late to prepare properly.