Patient Representative Jobs in Massachusetts
Patient Representative jobs in Massachusetts are open across Boston, Beverly, and Burlington and other Massachusetts metros, with employers like 42 North Dental, Beth Israel Lahey Health, and Boston Children's Hospital hiring at every experience level. Find a role that fits below and apply directly.
Find Patient Representative JobsOverview
Showing 5 of 54+ Patient Representative jobs
INTRODUCTION
If you are an existing employee of South Shore Health then please apply through the internal career site.
Requisition Number:
R-22338
Facility:
LOC0026 - 101 Columbian Street101 Columbian Street
Weymouth, MA 02190
Department Name:
SSH Medical Oncology Cancer Center
Status:
Part time
Budgeted Hours:
0
Shift:
Day (United States of America)
ROLE AND RESPONSIBILITIES
The Satellite Patient Representative (PR) is the “first impression” a patient has of Dana-Farber Cancer Institute (DFCI) when contacting the DFCI Satellite and the role is critical to the caller’s experience. PRs work in a dynamic team environment to problem-solve and collaborate with the goal of providing an excellent call experience. The PR role is essential to institute operations and as a liaison for incoming calls, PRs provide superior customer service to patients, caregivers, clinicians, and staff in accordance with the DFCI Customer Service Standards. This role requires excellent customer service skills and comfort with multitasking and problem solving.
COMPENSATION
- Compensation Pay Range: $17.17 - $23.11
BASIC QUALIFICATIONS
- Ability to function as an integral member of a team
- Excellent communication, organizational, time management, and customer service skills
- Strong attention to detail
- Ability to multi-task and problem solve on the spot
- Excellent phone etiquette
- PC proficiency; ability to learn new software quickly
- Knowledge of medical terminology is a plus
- This position entails patient contact and communication
- Methods of contact are primarily by phone, but may be in person, written letter or patient portal (Partners Patient Gateway)
- Age population served will depend upon clinical area assigned
- Monday-Friday
RESPONSIBILITIES IF REQUIRED:
Responsibilities if Required:
EDUCATION IF REQUIRED:
Education if Required:
LICENSE/REGISTRATION/CERTIFICATION REQUIREMENTS:
License/Registration/Certification Requirements:
INTRODUCTION
If you are an existing employee of South Shore Health then please apply through the internal career site.
Requisition Number:
R-22338
Facility:
LOC0026 - 101 Columbian Street101 Columbian Street
Weymouth, MA 02190
Department Name:
SSH Medical Oncology Cancer Center
Status:
Part time
Budgeted Hours:
0
Shift:
Day (United States of America)
ROLE AND RESPONSIBILITIES
The Satellite Patient Representative (PR) is the “first impression” a patient has of Dana-Farber Cancer Institute (DFCI) when contacting the DFCI Satellite and the role is critical to the caller’s experience. PRs work in a dynamic team environment to problem-solve and collaborate with the goal of providing an excellent call experience. The PR role is essential to institute operations and as a liaison for incoming calls, PRs provide superior customer service to patients, caregivers, clinicians, and staff in accordance with the DFCI Customer Service Standards. This role requires excellent customer service skills and comfort with multitasking and problem solving.
COMPENSATION
- Compensation Pay Range: $17.17 - $23.11
BASIC QUALIFICATIONS
- Ability to function as an integral member of a team
- Excellent communication, organizational, time management, and customer service skills
- Strong attention to detail
- Ability to multi-task and problem solve on the spot
- Excellent phone etiquette
- PC proficiency; ability to learn new software quickly
- Knowledge of medical terminology is a plus
- This position entails patient contact and communication
- Methods of contact are primarily by phone, but may be in person, written letter or patient portal (Partners Patient Gateway)
- Age population served will depend upon clinical area assigned
- Monday-Friday
RESPONSIBILITIES IF REQUIRED:
Responsibilities if Required:
EDUCATION IF REQUIRED:
Education if Required:
LICENSE/REGISTRATION/CERTIFICATION REQUIREMENTS:
License/Registration/Certification Requirements:
See All 54 Patient Representative Jobs in Massachusetts
Find roles in Massachusetts that match your experience and apply in just a few clicks.
Find Patient Representative JobsPatient Representative Jobs by City in Massachusetts
Where Massachusetts roles are concentrated, by current openings.
Patient Representative Job Market in Massachusetts
A snapshot from current Massachusetts openings, updated as new roles post.
Who's Hiring
- 42 North Dental11
- Beth Israel Lahey Health10
- Boston Children's Hospital6
- Codman Square Health Center4
- Southcoast Health4
Top Industries Hiring
- Healthcare & Medical Services41
- Consulting & Professional Services2
- Logistics & Supply Chain1
- Medical Devices1
What Massachusetts Employers Look For
The qualifications that appear most often in patient representative jobs across Massachusetts.
- High school diploma or associate degree in healthcare administration or a related field
- Experience with electronic health record systems such as Epic or Cerner
- Knowledge of HIPAA regulations and patient privacy requirements
- Strong verbal communication and active listening skills in a clinical or customer-facing setting
- Ability to navigate insurance verification, billing inquiries, or prior authorization processes
- Bilingual proficiency, particularly in Spanish, is frequently preferred for patient-facing roles
Patient Representative Jobs in Massachusetts: Frequently Asked Questions
How many patient representative jobs are there in Massachusetts?
There are 54+ patient representative openings in Massachusetts on Migrate Mate as of June 2026, with the most roles in Boston, Beverly, and Burlington. New positions post regularly as employers across Massachusetts hire.
Which Massachusetts cities have the most patient representative jobs?
Boston, Beverly, and Burlington have the most patient representative openings in Massachusetts right now, with additional roles spread across smaller metros statewide.
Which companies hire patient representatives in Massachusetts?
Employers hiring patient representatives in Massachusetts include 42 North Dental, Beth Israel Lahey Health, and Boston Children's Hospital, based on current listings on Migrate Mate as of June 2026.
Are there remote patient representative jobs in Massachusetts?
Yes. About 15% of patient representative openings tied to Massachusetts are remote or hybrid as of June 2026. The rest are on-site roles based in Massachusetts metros.
How do I apply for patient representative jobs in Massachusetts?
You can apply to patient representative jobs in Massachusetts directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Massachusetts location, then apply to each one that fits.
See All 54 Patient Representative Jobs in Massachusetts
Find roles in Massachusetts that match your experience and apply in just a few clicks.
Find Patient Representative Jobs