Entry Level Patient Service Specialist Jobs
New grad patient service specialist jobs welcome recent graduates and entry level candidates with zero to two years of experience, where internship work or a strong customer-facing background can carry more weight than a long resume. Most openings are on-site roles across Healthcare & Medical Services and Biotechnology & Pharmaceuticals, with employers like Labcorp, Boston Medical Center, and Cleveland Clinic hiring at this level now.
Find JobsOverview
Showing 5 of 7+ Entry Level Patient Service Specialist jobs
INTRODUCTION
Join Cleveland Clinic Akron General's Green Health and Wellness Center and become part of a top healthcare system in Akron. This patient-friendly facility offers a variety of primary care, emergency care and specialty services along with Lifestyles, a medically based fitness program and facility.
Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. Patient Service Specialists deliver what matters most to our patients and their families, ensure exceptional experiences and thrive on making positive impacts in the community. You will be the first person the patient will interact with once they are through security, allowing you to set the tone for how the visit goes. The Patient Service Specialist role is a great steppingstone to other careers within customer service and other departments with Cleveland Clinic.
A caregiver in this position works Monday-Friday from 8:00 AM – 4:30 PM.
A caregiver who excels in this role will:
- Provide a comprehensive, proactive and “Patients First” experience for patients and visitors.
- Investigate, triage and resolve patient issues using the established HEART model.
- Create a welcome and professional environment, interact with patients and ensure stellar patient experiences.
- Perform patient registration, visit preparation, telephone triage, insurance verification, co-pay collection, patient and record tracking, scheduling, arrival and/or departure desk activities and screening and scheduling of interpreter services.
- Enter and maintain confidential patient information.
- Recruit, enroll and educate patients on MyChart and Appointment Pass.
- Process the workflow for the day.
- May participate in patient outreach activities such as proactive patient calls to assist with health maintenance and care compliance.
MINIMUM QUALIFICATIONS
Minimum qualifications for the ideal future caregiver include:
- High School Diploma or GED and two years of experience in patient registration, appointment scheduling, insurance processing or customer service
- OR an Associate’s Degree and one year of experience
- OR a Bachelor’s Degree
- Ability to perform basic math sufficient to process insurance co-pays
- Demonstrated experience in providing exceptional customer services and conflict resolution
- Working knowledge of PC window applications
PREFERRED QUALIFICATIONS
Preferred qualifications for the ideal future caregiver include:
- Knowledge of medical terminology
- Ability to type a minimum of 30 words per minute or demonstrable personal computer keyboard skills
Physical Requirements
- Dexterity sufficient to operate a PC and other office equipment.
- Requires extended periods of standing, walking or sitting.
- Good visual acuity through normal or corrected vision.
- Must be able to navigate various locations and function in a fast-paced, hectic environment.
- Ability to lift and transport up to 25 pounds.
PERSONAL PROTECTIVE EQUIPMENT
Follows standard precautions using personal protective equipment as required.
PAY RANGE
- Minimum hourly: $15.75
- Maximum hourly: $21.65
The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).
INTRODUCTION
Join Cleveland Clinic Akron General's Green Health and Wellness Center and become part of a top healthcare system in Akron. This patient-friendly facility offers a variety of primary care, emergency care and specialty services along with Lifestyles, a medically based fitness program and facility.
Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. Patient Service Specialists deliver what matters most to our patients and their families, ensure exceptional experiences and thrive on making positive impacts in the community. You will be the first person the patient will interact with once they are through security, allowing you to set the tone for how the visit goes. The Patient Service Specialist role is a great steppingstone to other careers within customer service and other departments with Cleveland Clinic.
A caregiver in this position works Monday-Friday from 8:00 AM – 4:30 PM.
A caregiver who excels in this role will:
- Provide a comprehensive, proactive and “Patients First” experience for patients and visitors.
- Investigate, triage and resolve patient issues using the established HEART model.
- Create a welcome and professional environment, interact with patients and ensure stellar patient experiences.
- Perform patient registration, visit preparation, telephone triage, insurance verification, co-pay collection, patient and record tracking, scheduling, arrival and/or departure desk activities and screening and scheduling of interpreter services.
- Enter and maintain confidential patient information.
- Recruit, enroll and educate patients on MyChart and Appointment Pass.
- Process the workflow for the day.
- May participate in patient outreach activities such as proactive patient calls to assist with health maintenance and care compliance.
MINIMUM QUALIFICATIONS
Minimum qualifications for the ideal future caregiver include:
- High School Diploma or GED and two years of experience in patient registration, appointment scheduling, insurance processing or customer service
- OR an Associate’s Degree and one year of experience
- OR a Bachelor’s Degree
- Ability to perform basic math sufficient to process insurance co-pays
- Demonstrated experience in providing exceptional customer services and conflict resolution
- Working knowledge of PC window applications
PREFERRED QUALIFICATIONS
Preferred qualifications for the ideal future caregiver include:
- Knowledge of medical terminology
- Ability to type a minimum of 30 words per minute or demonstrable personal computer keyboard skills
Physical Requirements
- Dexterity sufficient to operate a PC and other office equipment.
- Requires extended periods of standing, walking or sitting.
- Good visual acuity through normal or corrected vision.
- Must be able to navigate various locations and function in a fast-paced, hectic environment.
- Ability to lift and transport up to 25 pounds.
PERSONAL PROTECTIVE EQUIPMENT
Follows standard precautions using personal protective equipment as required.
PAY RANGE
- Minimum hourly: $15.75
- Maximum hourly: $21.65
The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).
See All 7 Entry Level Patient Service Specialist Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsEntry Level Patient Service Specialist Job Market
Who's Hiring
Top Industries Hiring
- Healthcare & Medical Services
- Biotechnology & Pharmaceuticals
Entry Level Patient Service Specialist Jobs: Frequently Asked Questions
How do I get an entry level patient service specialist job?
Focus on customer service experience from any setting, including retail, hospitality, or volunteer work, since employers at this level prioritize communication skills and a patient-centered attitude over a long work history. Highlighting any medical office exposure, familiarity with scheduling software, or coursework in healthcare administration gives your application a clear edge. Tailor your resume to each posting and emphasize your ability to stay calm under pressure.
Which companies hire entry level patient service specialists?
Companies hiring entry level patient service specialists right now include Labcorp, Boston Medical Center, and Cleveland Clinic, based on current listings on Migrate Mate as of July 2026. At this experience level, the most active employers tend to be hospital systems, outpatient clinics, and large medical group practices that have ongoing front-desk and patient intake needs.
Are there remote entry level patient service specialist jobs?
Yes, though most patient service specialist roles are on-site given the nature of patient-facing work. About 0% of entry level patient service specialist openings are remote or hybrid as of July 2026, and those positions typically focus on phone triage, virtual scheduling, or telehealth intake rather than in-person registration duties.
Are these new grad patient service specialist jobs?
Yes, these listings include new grad, recent graduate, and junior patient service specialist roles. A posting is new-grad friendly when it welcomes zero to two years of experience, counts internships or clinical rotations toward the requirement, or accepts a strong customer service background in place of direct medical office time. Look for language like "no experience required" or "will train" as clear signals.
Which industries hire the most entry level patient service specialists?
Entry Level patient service specialist roles concentrate in Healthcare & Medical Services and Biotechnology & Pharmaceuticals, based on current listings on Migrate Mate as of July 2026. These sectors drive hiring at this level because high patient volume, rapid staff turnover in front-desk roles, and ongoing clinic expansion create consistent openings that are well suited to candidates just starting out in healthcare administration.