People Operations Specialist Jobs in Cleveland, OH

HR-Benefits Specialist - Position and Responsibilities
As an HR-Benefits Specialist with Middough, you will partner with the HR corporate team on HR benefit management, HRIS system management, benefit/leave administration, HR reporting, and HR administration. Responsibilities include, but are not limited to, the following:

• Coordinate benefits processing to include new hire enrollments, COBRA events, terminations, qualifying event changes, beneficiaries, and life/disability claims.
• Accurate and timely processing of employee benefit enrollments into the HRIS platform to provide insurance carriers/brokers with accurate eligibility and billing information.
• Accurate and timely processing of employee benefit changes into multiple HR systems.
• Handle and process FMLA requests, short/long term disability claims, general employee leave requests and employee accommodation requests.
• Assist in the management of benefit open enrollment (setup and process), provide timely employee support during open enrollment (annual, new hire), and present new hire benefit orientation.
• Provide excellent customer service to employees and managers regarding benefit programs, enrollments, status changes, policies, and other general HR inquiries.
• Assist with benefit invoicing, audits and assist with mandatory compliance reporting (ACA, EEO-1 filings, etc.).
• Be an integral player in the implementation of HR technology upgrades (HRIS, timekeeping).
• Provide technical support, troubleshooting, and guidance to HRIS users.
• Manage permissions, access, personalization, and similar system operations and settings for HRIS users.
• Compile HR data and monthly reports for executives and HR.
• Support and be a champion of company’ benefits and wellness initiatives.
• Maintain appropriate employee personnel and HR documentation per policy.
• As part of the corporate HR team, collaborate with all corporate functions and business units on joint initiatives.

Education, Experience and Skills
The successful candidate will possess the following:

• Associate’s or bachelor’s degree in Human Resources, business, or related field.
• 10+ years of hands-on HRIS management required.
• 10+ years of hands-on benefit management and human resources experience required.
• Experience with ADP Workforce Now, Oracle, Epicor, or Microsoft Dynamics 365 helpful.
• SHRM's CP or SCP credential(s) helpful.
• Work experience in a professional, technical, or consulting environment helpful.
• Knowledge of applicable federal, state, and local employment laws and regulations.
• Highly effective and engaging verbal/written communication and interpersonal skills at all levels in the organization while maintaining professionalism and confidentiality.
• High degree of integrity in adhering to corporate policy and within all HR activities.
• Strong ability to take initiative, be self-motivated, and meet deadlines.
• Excellent analytical, organizational, time management, and attention to detail skills.
• Highly skilled in Microsoft Office applications.

Physical Requirements
The characteristics described below are representative of those encountered while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing duties of this position, the successful candidate will:

• Remain in a stationary position, often standing or sitting for prolonged periods.
• Frequently walk, reach with hands and arms, climb stairs, balance, stoop or kneel, twist/bend, use repeating motions that may include the wrists/hands/fingers and talk and hear.
• Frequently use up-close vision, distance vision, depth perceptions, and the ability to adjust focus.
• Should not expect adverse environmental conditions within company offices.
• May require occasional car or air travel to other company locations or client sites.
• This position requires the candidate/employee to possess and maintain a valid driver's license in their state of residence.

About Middough
Middough Inc. (Middough), founded in 1950, is a leading professional engineering, architecture and project solutions company providing services to a broad spectrum of Fortune 500 clients in nine core industries with offices across the Central, Midwest and Northeast regions. Our diversified team is our greatest asset, and they are challenged with a large variety of interesting projects, management and technical development opportunities and team building experiences. Middough employs the best and brightest individuals who share our passion for excellence and who are dedicated to client satisfaction, quality service, safety awareness and professional development.

What Middough Offers
We offer a growth and learning culture which encourages and supports employee development through a wide variety of tools and resources such as the company Learning Management System, Middough Learning Center. Middough provides an opportunity to bring your talents and expertise to a successful and growing organization for your career advancement goals. Additionally, we offer a highly competitive compensation and the following comprehensive benefits package, based on eligibility and plan terms/changes:

• A hybrid work model for work-life flexibility (based on business and client needs)
• Medical, Dental, and Vision coverage
• Company paid Short/Long Term Disability, Life, AD&D, and Travel Insurance
• Health Saving and Flexible Spending Accounts
• 401(k) Plan
• Paid Time Off, Company Paid Holidays
• Flexible Start Times (based on business and client needs)
• Tuition Assistance
• Paid Certifications and Registrations (as applicable)
• Employee Assistance Program

Middough participates in the Department of Homeland Security (DHS) and Social Security Administration (SSA) E-Verify program to confirm work authorization.

Equal Opportunity Employment
We are an equal opportunity employer and value diversity at our company. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non-merit based factors or any other protected characteristic under protected by federal, state, or local laws. Middough does not support sponsorship for any applicant that requires an employment visa (i.e., H-1B) to work lawfully in the US.

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