Remote General Manager Business Development Jobs
Remote General Manager Business Development jobs are open across the U.S. in sectors like SaaS, fintech, healthcare technology, and professional services, where distributed teams run revenue and partnership functions without a fixed office. Remote-first firms and growth-stage companies make up the bulk of hiring, with roles ranging from director-level player-coaches to VP-equivalent general managers owning full P&L and pipeline. Employers hiring remotely right now include Connection, Canon Medical Systems, and Circana. Scan the live roles below and apply to whichever ones fit.
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It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people.
Job Description
About the Role
ServiceNow is extending its two-tier channel model across the US and Canada with Carahsoft as its authorized distributor. The Senior GTM Operations Manager, Distribution will own the onboarding and day-to-day operation of Carahsoft, from standing up operating frameworks to activating reseller partners and driving predictable, compliant revenue.
This is a hands-on operational role during a program launch. The person in this role will be the primary operational point of contact between ServiceNow and Carahsoft, and will protect program integrity while accelerating time to revenue. Because Carahsoft’s public sector and commercial business spans federal, state and local, and enterprise accounts, this role requires deep familiarity with US contracting vehicles, procurement rules, and reseller operations.
Key Responsibilities
Distributor operating framework
- Design and stand up the operational framework for Carahsoft across the US and Canada, including processes, roles, service levels, and escalation paths.
- Define the operating cadence (business reviews, forecast calls, issue triage) and the documentation that governs it.
- Establish clear decision rights between ServiceNow and Carahsoft for pricing, deal registration, partner eligibility, and exceptions.
Reseller activation and onboarding
- Own the end-to-end reseller onboarding process through Carahsoft, from partner qualification through certification, enablement, and first deal.
- Work with Carahsoft’s partner and vendor teams to build activation plans and track partner readiness against targets.
- Identify enablement gaps and coordinate with ServiceNow partner enablement to close them.
Deal flow and revenue operations
- Manage deal flow from reseller registration through quote, order, fulfillment, and booking, and resolve bottlenecks as they arise.
- Monitor pipeline and bookings data from Carahsoft and produce regular performance reporting for ServiceNow leadership.
- Ensure transactions meet ServiceNow program rules, pricing governance, and contract terms.
Prebuy and inventory coordination
- Coordinate prebuy and inventory structures with Carahsoft where applicable, including forecasting, replenishment, and working capital considerations.
- Track inventory positions and flag risk early to protect margin and commitments.
Contract vehicle and compliance management
- Ensure Carahsoft’s operations align with US federal, state, and local procurement requirements, including GSA schedules, cooperative contracts, and public sector contracting vehicles.
- Support compliance with trade and export controls, sales tax and invoicing obligations, and data privacy requirements across US and Canadian operations.
- Partner with Legal, Finance, Tax, and Trade Compliance to resolve jurisdiction-specific questions before they become program issues.
Stakeholder management
- Serve as the day-to-day operational point of contact between ServiceNow and Carahsoft.
- Build working relationships with ServiceNow US and Canada sales leaders, partner managers, and central GPC functions, and represent Carahsoft’s operational needs internally.
- Escalate issues with clear options and recommendations, and drive them to resolution.
Performance and continuous improvement
- Define and track KPIs for distributor performance, partner activation, and time to revenue.
- Identify process improvements as the program scales from launch and document lessons learned.
Qualifications
Required Qualifications
- 8+ years of experience in channel operations, distribution management, or indirect sales operations, with at least 3 years in a senior or lead capacity.
- Direct experience managing or operationalizing a distributor or channel partner program in the US or Canada.
- Working knowledge of public sector contracting, including GSA schedules and cooperative purchasing contracts.
- Familiarity with the commercial requirements that affect distribution, including sales tax, export controls, and US and Canadian invoicing obligations.
- Strong operational discipline: able to translate a launch plan into a working system, track it, and adjust.
- Excellent written and verbal communication in English.
- Demonstrated ability to work across functions (Sales, Finance, Legal, Partner Management) and influence without direct authority.
- Proficiency with Excel and business reporting tools. Experience with CRM and partner management platforms is expected.
- Willingness to travel regularly to Carahsoft and partner sites.
- Authorization to work in the United States.
Preferred Qualifications
- Prior experience at a major technology distributor or value-added reseller, particularly one with a public sector practice.
- Experience launching a new distribution model or distributor onboarding in a new market.
- Familiarity with prebuy, floor-plan, or inventory financing structures.
- Experience with FedRAMP, FAR-based contracting, or other federal procurement frameworks.
- Experience with ServiceNow’s partner ecosystem or a comparable enterprise software program.
- Canadian channel or public sector experience, including familiarity with Canadian procurement vehicles.
Core Competencies
- Operational ownership: Takes an ambiguous launch and turns it into a working, measured system.
- Public sector fluency: Understands how contract vehicles, procurement rules, and reseller economics shape deal flow.
- Commercial acumen: Understands how deal flow, margin, and inventory interact, and flags risk before it hits the P&L.
- Influence without authority: Gets alignment across functions and organizations that do not report to the role.
- Bias for speed: Moves quickly to unblock partners and the distributor while keeping compliance intact.
For positions in this location, we offer a base pay of $148,400 - $259,700, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people.
Job Description
About the Role
ServiceNow is extending its two-tier channel model across the US and Canada with Carahsoft as its authorized distributor. The Senior GTM Operations Manager, Distribution will own the onboarding and day-to-day operation of Carahsoft, from standing up operating frameworks to activating reseller partners and driving predictable, compliant revenue.
This is a hands-on operational role during a program launch. The person in this role will be the primary operational point of contact between ServiceNow and Carahsoft, and will protect program integrity while accelerating time to revenue. Because Carahsoft’s public sector and commercial business spans federal, state and local, and enterprise accounts, this role requires deep familiarity with US contracting vehicles, procurement rules, and reseller operations.
Key Responsibilities
Distributor operating framework
- Design and stand up the operational framework for Carahsoft across the US and Canada, including processes, roles, service levels, and escalation paths.
- Define the operating cadence (business reviews, forecast calls, issue triage) and the documentation that governs it.
- Establish clear decision rights between ServiceNow and Carahsoft for pricing, deal registration, partner eligibility, and exceptions.
Reseller activation and onboarding
- Own the end-to-end reseller onboarding process through Carahsoft, from partner qualification through certification, enablement, and first deal.
- Work with Carahsoft’s partner and vendor teams to build activation plans and track partner readiness against targets.
- Identify enablement gaps and coordinate with ServiceNow partner enablement to close them.
Deal flow and revenue operations
- Manage deal flow from reseller registration through quote, order, fulfillment, and booking, and resolve bottlenecks as they arise.
- Monitor pipeline and bookings data from Carahsoft and produce regular performance reporting for ServiceNow leadership.
- Ensure transactions meet ServiceNow program rules, pricing governance, and contract terms.
Prebuy and inventory coordination
- Coordinate prebuy and inventory structures with Carahsoft where applicable, including forecasting, replenishment, and working capital considerations.
- Track inventory positions and flag risk early to protect margin and commitments.
Contract vehicle and compliance management
- Ensure Carahsoft’s operations align with US federal, state, and local procurement requirements, including GSA schedules, cooperative contracts, and public sector contracting vehicles.
- Support compliance with trade and export controls, sales tax and invoicing obligations, and data privacy requirements across US and Canadian operations.
- Partner with Legal, Finance, Tax, and Trade Compliance to resolve jurisdiction-specific questions before they become program issues.
Stakeholder management
- Serve as the day-to-day operational point of contact between ServiceNow and Carahsoft.
- Build working relationships with ServiceNow US and Canada sales leaders, partner managers, and central GPC functions, and represent Carahsoft’s operational needs internally.
- Escalate issues with clear options and recommendations, and drive them to resolution.
Performance and continuous improvement
- Define and track KPIs for distributor performance, partner activation, and time to revenue.
- Identify process improvements as the program scales from launch and document lessons learned.
Qualifications
Required Qualifications
- 8+ years of experience in channel operations, distribution management, or indirect sales operations, with at least 3 years in a senior or lead capacity.
- Direct experience managing or operationalizing a distributor or channel partner program in the US or Canada.
- Working knowledge of public sector contracting, including GSA schedules and cooperative purchasing contracts.
- Familiarity with the commercial requirements that affect distribution, including sales tax, export controls, and US and Canadian invoicing obligations.
- Strong operational discipline: able to translate a launch plan into a working system, track it, and adjust.
- Excellent written and verbal communication in English.
- Demonstrated ability to work across functions (Sales, Finance, Legal, Partner Management) and influence without direct authority.
- Proficiency with Excel and business reporting tools. Experience with CRM and partner management platforms is expected.
- Willingness to travel regularly to Carahsoft and partner sites.
- Authorization to work in the United States.
Preferred Qualifications
- Prior experience at a major technology distributor or value-added reseller, particularly one with a public sector practice.
- Experience launching a new distribution model or distributor onboarding in a new market.
- Familiarity with prebuy, floor-plan, or inventory financing structures.
- Experience with FedRAMP, FAR-based contracting, or other federal procurement frameworks.
- Experience with ServiceNow’s partner ecosystem or a comparable enterprise software program.
- Canadian channel or public sector experience, including familiarity with Canadian procurement vehicles.
Core Competencies
- Operational ownership: Takes an ambiguous launch and turns it into a working, measured system.
- Public sector fluency: Understands how contract vehicles, procurement rules, and reseller economics shape deal flow.
- Commercial acumen: Understands how deal flow, margin, and inventory interact, and flags risk before it hits the P&L.
- Influence without authority: Gets alignment across functions and organizations that do not report to the role.
- Bias for speed: Moves quickly to unblock partners and the distributor while keeping compliance intact.
For positions in this location, we offer a base pay of $148,400 - $259,700, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.
See All 12 Remote General Manager Business Development Jobs
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Find JobsRemote General Manager Business Development Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in remote general manager business development jobs.
- 7-10 years of business development or strategic sales experience, including people management
- Proven ability to structure and close complex partnerships, licensing, or enterprise agreements
- Experience building and managing a business development team or function
- Proficiency with CRM platforms and pipeline reporting tools
- Bachelor's degree in business, finance, marketing, or a related field required
- Strong executive presence with experience presenting to C-suite and board-level stakeholders
Tips for Your Remote General Manager Business Development Job Search
Apply early to remote roles that fit
Migrate Mate lists remote general manager business development openings from across the U.S. in one place. Search the current roles, find the ones that match your experience and sector focus, and apply directly before postings fill.
Lead with async communication proof
Remote employers in this role need to know you can run deals and stakeholder relationships entirely through written updates and video calls. Highlight examples of written strategy memos, async pipeline reporting, or distributed partner management in your application materials.
Quantify pipeline and P&L ownership clearly
Remote hiring managers can't observe your work style in person, so your numbers carry extra weight. State the revenue you owned, the pipeline you built, and the partnerships you closed in concrete terms so the results speak without context from an office.
Signal remote readiness in your interview
Name the CRM, project management, and communication tools you've used to run distributed teams and business development cycles. Remote employers screen for fluency with tools like Salesforce, HubSpot, Slack, and Notion because those systems are how remote general managers stay accountable.
Remote General Manager Business Development Jobs: Frequently Asked Questions
How do I get a remote general manager business development job?
Target remote-first companies and distributed-team employers in SaaS, fintech, and professional services, where async collaboration is built into how teams operate. Remote employers screen hard for self-direction, clear written communication, and the ability to run a pipeline and close deals without in-person oversight. Candidates who show documented results, comfort with tools like CRMs and video conferencing, and experience managing distributed stakeholders stand out most.
Which companies hire remote general manager business developments?
Companies hiring remote general manager business developments right now include Connection, Canon Medical Systems, and Circana, based on current remote listings on Migrate Mate as of November 2026. Remote-first technology firms, growth-stage SaaS companies, and distributed professional services organizations make up the largest share of employers offering these roles fully remote.
Can you get a remote general manager business development job with no experience?
Yes, but remote entry-level roles in this function are limited because employers expect you to operate independently from day one without on-site mentorship. You can open doors by demonstrating async communication skills, showing results from freelance business development or consulting projects, and targeting smaller remote-first companies or startups that prioritize drive and business judgment over a formal management history.
Do you need a degree for remote general manager business development jobs?
Not always. Many remote employers weigh a proven record of growing revenue, managing partnerships, and hitting targets more heavily than a specific credential. That said, a business-related degree can help at larger companies with structured hiring processes. What consistently matters remotely is demonstrable business development results, strategic thinking, and the ability to communicate clearly in writing across a distributed team.
See All 12 Remote General Manager Business Development Jobs
Find roles that match your experience and apply in just a few clicks.
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