Remote Retail Sales Representative Jobs

B2B Inside Sales Representative – Retail Account Reactivation

Company: Natural Renewals / My Moss Sea Moss Gel
Job Type: Temporary / Contract (4–6 Weeks, Potential Extension)
Location: Remote – United States
Schedule: Flexible part-time hours during standard U.S. business hours

About Natural Renewals

Natural Renewals is an established health and wellness company and manufacturer of My Moss Sea Moss Gel, a premium health food product line that has been sold in approximately 500 retail locations across the United States.

We're launching a dedicated sales initiative to reconnect with former wholesale customers, understand why they've stopped ordering, rebuild relationships, and recover lost retail business.

We are seeking an experienced, motivated B2B Inside Sales Representative to lead this initiative.

This is not traditional cold calling. You'll be contacting retail businesses that have previously purchased our products and working to reactivate their accounts.

Position Overview

The primary objective of this role is to reconnect with inactive retail customers, identify the reasons behind their purchasing inactivity, address concerns, and generate new wholesale orders.

The ideal candidate is comfortable speaking with store owners, retail buyers, purchasing managers, and decision-makers. You should be able to conduct productive sales conversations, overcome objections, build relationships, and confidently close business.

This is a phone-first sales position requiring consistent outbound calling, organized follow-ups, and accurate reporting.

Key Responsibilities

• Contact former retail customers through outbound phone calls and follow-up emails.
• Connect with store owners, buyers, purchasing managers, and other retail decision-makers.
• Investigate why retailers stopped ordering and document their feedback.
• Identify opportunities to recover lost accounts and restore purchasing relationships.
• Address objections involving product performance, pricing, margins, inventory turnover, ordering difficulties, and other concerns.
• Present approved promotional offers, reactivation incentives, and wholesale ordering programs.
• Actively work to secure new purchase orders from qualified accounts.
• Maintain detailed records of outreach attempts, conversations, objections, follow-ups, and outcomes.
• Provide weekly activity reports summarizing accounts contacted, decision-makers reached, opportunities identified, and orders recovered.
• Identify recurring issues and recommend improvements to retailer retention.

Qualifications

Required:

• At least 2 years of B2B sales, inside sales, wholesale sales, or account management experience.
• Proven ability to conduct outbound sales calls and communicate professionally with business decision-makers.
• Strong relationship-building, negotiation, objection-handling, and closing skills.
• Excellent verbal and written communication skills.
• Experience following up with prospects or customers through multiple stages of the sales process.
• Strong organizational skills and experience using CRM systems or sales tracking tools.
• Ability to work independently and remain accountable for measurable results.
• Availability to make calls during U.S. retail business hours.

Preferred:

• Experience selling to independent grocery stores, natural food stores, health food retailers, or specialty markets.
• Experience in consumer packaged goods (CPG), food and beverage, supplements, or health and wellness.
• Previous success with customer reactivation, account recovery, or B2B win-back campaigns.
• Understanding of wholesale pricing, retailer margins, product sell-through, and retail purchasing decisions.

What We Provide

• An established database of former wholesale retail customers.
• Historical purchasing information where available.
• Product catalogs, wholesale pricing, and sales materials.
• Approved promotional offers and reactivation incentives.
• Company calling and email resources as appropriate.
• Support in addressing retailer concerns and developing recovery strategies.

Compensation & Project Details

• $20–$25 per hour, depending on qualifications and experience.
• Performance-based bonuses for successfully reactivated retail accounts.
• Initial project duration of approximately 4–6 weeks.
• Flexible, part-time schedule during U.S. business hours.
• Fully remote position.
• Potential for additional contract opportunities based on performance.

The project will begin with a paid trial involving approximately 25–50 former retail accounts. Successful performance may lead to responsibility for the full retailer reactivation campaign.

Performance Expectations

Success will be evaluated based on:

• Number of former retail accounts contacted.
• Meaningful conversations with retail decision-makers.
• Quality and accuracy of documented account feedback.
• Consistency and effectiveness of follow-ups.
• Number of accounts successfully reactivated.
• Revenue generated from recovered wholesale customers.

Our goal is not simply to complete a call list. We want someone who can understand why retailers stopped purchasing and successfully win back their business.

How to Apply

Please submit your resume and a brief description of your relevant B2B sales experience.

Candidates with experience in wholesale, CPG, grocery retail, or customer reactivation are strongly encouraged to apply.

During the screening process, we will ask about previous account recovery campaigns, outbound calling experience, and measurable sales results.

We are looking for someone who takes ownership of the sales process, communicates professionally, follows through consistently, and knows how to turn inactive customers back into active buyers.

Pay: $20.00 - $25.00 per hour

Expected hours: 20.0 – 30.0 per week

Benefits:

• Employee discount

Work Location: Remote