Remote Sales Support Specialist Jobs
Remote sales support specialist jobs are in active demand at remote-first firms and distributed teams across the U.S., with strong hiring in software, fintech, and business services. Employers hiring remotely right now include D&H Distributing, GCG, and OnPay. See the openings below and apply to the ones that match your experience.
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Showing 5 of 16+ Remote Sales Support Specialist jobs
JOB SUMMARY:
The Specialist, Casino Sales & Support is the primary contact for servicing incoming calls from direct Carnival and land-based casino guests and travel partners. The incumbent in this role is responsible for sales and service to casino guests which includes, new casino bookings, booking upgrades, and reservation changes. The Specialist, Casino Sales and Support resolves issues and inquiries via phone support while delivering an outstanding guest experience. Excellent attendance and punctuality is an essential function.
ESSENTIAL FUNCTIONS:
- Handles inbound sales and service calls with varying degrees of complexity from casino guests. Serves as the primary customer service representative in processing or responding to customer concerns and/or inquiries. Expected to meet and/or exceed departmental productivity standards and goals while maintaining a high level of guest satisfaction.
- Updating promotions on reservations and/or waives penalties and fees to resolve issues and maintain guest’s goodwill. Collaborates with cross-functional departments to respond in a positive and expedited manner.
- Partner with internal departments such as PVP’s, Services, and Fun Experts, to assist casino guest bookings and maximize booking revenue.
- Actively participate in on-going feedback and coaching sessions from Quality Assurance, Coaches, as well as contribute to team meetings.
- Perform call-backs/projects to service casino guests as requested by the executive casino host, our casino operations team and/or other members of management/lead department.
- Performs other duties as assigned
- Complies with all policies and standards
QUALIFICATIONS:
- High School Diploma required
- 1+ years of Customer Service Call Center experience required
- Navigating through and handling escalated issues required
- Must have high speed internet
- Must be able to attend 6 weeks of training M- F 9:30-6:30pm est
After training, you must be able to work 1:30-10pm est, including a weekend day from 9:30-6pm est
Knowledge, Skills and Abilities:
- Proficient with Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams, Viva Engage)
- Must be able to work in a fast-paced environment with a heavy call volume.
- Demonstrated ability to prioritize multiple tasks.
- Excellent verbal and written communication and organizational skills.
- Ability to complete multiple projects, implement decision strategies and effectively communicate to upper management.
- Must have a high level of interpersonal skills.
- Ability to work well on a team and independently.
- Ability to be a self-starter with a strong work ethic
- Experience navigating through and handling escalated issues.
- Have a passion for delivering exceptional customer service using internal tools to assist and take ownership resulting in first time resolution.
- Have strong computer, literacy and numeracy skills, and a keen attention to detail with the ability to multitask.
- Ability to quickly adapt, learn and apply knowledge to current and changing software.
- Proven ability to problem-solve and think creatively.
- Ability to demonstrate excellent adherence to schedule, excellent attendance and punctuality.
- Ability to adhere to departmental policies and guidelines
- Must be able to remain in a stationary position at a desk and/or computer for extended periods of time.
#LI-BM1
#LI-Remote
At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival’s discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including:
-
Health Benefits:
- Cost-effective medical, dental and vision plans
- Employee Assistance Program and other mental health resources
- Additional programs include company paid term life insurance and disability coverage
-
Financial Benefits:
- 401(k) plan that includes a company match
- Employee Stock Purchase plan
-
Paid Time Off
- Holidays – All full-time and part-time with benefits employees receive days off for 7 company-wide holidays, plus an additional floating holiday to be taken at the employee’s discretion.
- Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.
- Sick Time – All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.
-
Other Benefits
- Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
- Personal and professional learning and development resources including tuition reimbursement
******ONLY APPLICANTS IN FL, GA, TX, NC CAN APPLY*******
Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference.
In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.
Carnival Corporation and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law.
https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf
https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf
JOB SUMMARY:
The Specialist, Casino Sales & Support is the primary contact for servicing incoming calls from direct Carnival and land-based casino guests and travel partners. The incumbent in this role is responsible for sales and service to casino guests which includes, new casino bookings, booking upgrades, and reservation changes. The Specialist, Casino Sales and Support resolves issues and inquiries via phone support while delivering an outstanding guest experience. Excellent attendance and punctuality is an essential function.
ESSENTIAL FUNCTIONS:
- Handles inbound sales and service calls with varying degrees of complexity from casino guests. Serves as the primary customer service representative in processing or responding to customer concerns and/or inquiries. Expected to meet and/or exceed departmental productivity standards and goals while maintaining a high level of guest satisfaction.
- Updating promotions on reservations and/or waives penalties and fees to resolve issues and maintain guest’s goodwill. Collaborates with cross-functional departments to respond in a positive and expedited manner.
- Partner with internal departments such as PVP’s, Services, and Fun Experts, to assist casino guest bookings and maximize booking revenue.
- Actively participate in on-going feedback and coaching sessions from Quality Assurance, Coaches, as well as contribute to team meetings.
- Perform call-backs/projects to service casino guests as requested by the executive casino host, our casino operations team and/or other members of management/lead department.
- Performs other duties as assigned
- Complies with all policies and standards
QUALIFICATIONS:
- High School Diploma required
- 1+ years of Customer Service Call Center experience required
- Navigating through and handling escalated issues required
- Must have high speed internet
- Must be able to attend 6 weeks of training M- F 9:30-6:30pm est
After training, you must be able to work 1:30-10pm est, including a weekend day from 9:30-6pm est
Knowledge, Skills and Abilities:
- Proficient with Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams, Viva Engage)
- Must be able to work in a fast-paced environment with a heavy call volume.
- Demonstrated ability to prioritize multiple tasks.
- Excellent verbal and written communication and organizational skills.
- Ability to complete multiple projects, implement decision strategies and effectively communicate to upper management.
- Must have a high level of interpersonal skills.
- Ability to work well on a team and independently.
- Ability to be a self-starter with a strong work ethic
- Experience navigating through and handling escalated issues.
- Have a passion for delivering exceptional customer service using internal tools to assist and take ownership resulting in first time resolution.
- Have strong computer, literacy and numeracy skills, and a keen attention to detail with the ability to multitask.
- Ability to quickly adapt, learn and apply knowledge to current and changing software.
- Proven ability to problem-solve and think creatively.
- Ability to demonstrate excellent adherence to schedule, excellent attendance and punctuality.
- Ability to adhere to departmental policies and guidelines
- Must be able to remain in a stationary position at a desk and/or computer for extended periods of time.
#LI-BM1
#LI-Remote
At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival’s discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including:
-
Health Benefits:
- Cost-effective medical, dental and vision plans
- Employee Assistance Program and other mental health resources
- Additional programs include company paid term life insurance and disability coverage
-
Financial Benefits:
- 401(k) plan that includes a company match
- Employee Stock Purchase plan
-
Paid Time Off
- Holidays – All full-time and part-time with benefits employees receive days off for 7 company-wide holidays, plus an additional floating holiday to be taken at the employee’s discretion.
- Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.
- Sick Time – All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.
-
Other Benefits
- Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
- Personal and professional learning and development resources including tuition reimbursement
******ONLY APPLICANTS IN FL, GA, TX, NC CAN APPLY*******
Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference.
In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.
Carnival Corporation and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law.
https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf
https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf
See All 16 Remote Sales Support Specialist Jobs
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Find JobsRemote Sales Support Specialist Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in remote sales support specialist jobs.
- Proficiency with CRM platforms such as Salesforce or HubSpot for pipeline and account management
- Experience processing sales orders, quotes, and contracts with high accuracy
- Strong written and verbal communication skills for coordinating between sales and operations teams
- Proficiency in Microsoft Office Suite, particularly Excel for reporting and data tracking
- Ability to manage multiple priorities simultaneously in a fast-paced sales environment
- Associate or bachelor's degree in business administration, communications, or a related field
Tips for Your Remote Sales Support Specialist Job Search
Prove your async communication skills upfront
Remote sales support specialists spend most of their day in writing, not calls. Include a brief, clear cover note that demonstrates you can communicate precisely without back-and-forth. Hiring managers at remote teams treat your written application as a direct preview of your on-the-job communication.
Apply early to remote roles that fit
Migrate Mate lists remote sales support specialist openings from across the U.S. in one place, so you can find roles that match your skills and apply directly without sorting through unrelated listings.
Highlight CRM and sales tool proficiency specifically
Remote employers for this role screen for hands-on CRM experience, whether Salesforce, HubSpot, or similar platforms. Name the tools you've used, describe what you actually did in them, and quantify your output where possible, such as contracts processed or proposals coordinated.
Prepare for a remote-first interview process
Expect video interviews and async assessments, sometimes including a written task like drafting a sales summary or organizing sample pipeline data. Set up a clean, quiet video environment and practice walking through your support workflow clearly, since remote teams evaluate your communication style as much as your answers.
Remote Sales Support Specialist Jobs: Frequently Asked Questions
How do I get a remote sales support specialist job?
Target remote-first companies and distributed sales teams, where hiring managers screen candidates specifically for self-direction and async communication skills. Remote employers prioritize written clarity, CRM proficiency, and the ability to coordinate with sales reps across time zones without hand-holding. Familiarity with tools like Salesforce, HubSpot, or similar platforms, combined with a portfolio of organized sales documents or proposal samples, gives candidates a clear edge.
Which companies hire remote sales support specialists?
Remote sales support specialist roles are posted by D&H Distributing, GCG, and OnPay and others right now, based on current remote listings on Migrate Mate as of November 2026. Remote-first software companies, distributed fintech teams, and business services firms are among the most consistent hirers of this role outside a physical office.
Can you get a remote sales support specialist job with no experience?
Yes, but remote entry-level roles are harder to land because you're expected to work independently from day one with minimal oversight. Remote-first startups and smaller SaaS companies are most likely to consider candidates without direct experience. Showing proficiency in CRM software, demonstrating strong written communication through your application materials, and highlighting any coordination or administrative project work can open the door.
Do you need a degree for remote sales support specialist jobs?
Not always. Many remote employers weigh demonstrated CRM skills, organized work samples, and measurable results from past sales or administrative roles more heavily than a degree. Candidates who can show they've supported a quota-carrying sales team, managed a pipeline, or produced polished client-facing documents often move forward regardless of educational background.
See All 16 Remote Sales Support Specialist Jobs
Find roles that match your experience and apply in just a few clicks.
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