Remote Sales Support Specialist Jobs
Remote sales support specialist jobs are in active demand at remote-first firms and distributed teams across the U.S., with strong hiring in software, fintech, and business services. Employers hiring remotely right now include Netceed, ABB, and FCT. See the openings below and apply to the ones that match your experience.
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Showing 5 of 22+ Remote Sales Support Specialist jobs
To Help Save More Lives
RQI Partners is a mission-driven partnership between the American Heart Association and Laerdal Medical, transforming how resuscitation training is delivered so more people receive lifesaving care.
We work across the healthcare landscape to ensure clinicians and lay responders are confident and competent — every patient, every time.
Founded in 2018, we’re growing fast and looking for people passionate about making an impact. Learn more about the role below!
This position will be posted for a minimum of five (5) calendar days. Following the minimum posting period, the position may close once a qualified applicant pool has been established.
Position Overview:
This role serves as a senior-level contributor responsible for delivering exceptional technical and sales support for AAP blended learning and e-learning programs. In addition to managing complex customer interactions, this role provides day-to-day operational support and guidance and serves as a key escalation point to ensure high-quality, timely resolution of customer needs.
Position Holder is Accountable For:
Manage the opportunity-to-fulfillment process for AAP and sales support blended learning and e-learning programs, including CRM execution and license fulfillment via the NRP Learning Platform.
Process refunds and support eCommerce-related transactions.
Act as a subject matter expert (SME) to resolve customer support inquiries related to AAP programs, platforms, and associated hardware.
Perform technical troubleshooting across platforms, delivery systems, and end-user environments.
Create, manage, and resolve service tickets with clear documentation of issue, root cause, and resolution.
Provide clear, accurate, and timely communication to customers and internal stakeholders to ensure full resolution and understanding.
Collaborate cross-functionally with L2/L3 support and internal partners to resolve issues and deliver a seamless customer experience.
Serve as a primary escalation point for complex or high-impact customer order/sales issues, partnering with the manager as needed to ensure resolution.
Act as a subject matter expert across processes, tools, and programs, reinforcing consistent and high-quality execution across the team.
Assist in NRP Quote queue management, including prioritization support, workload balancing, and ensuring adherence to service expectations.
Participate in and support continuous improvement initiatives, including process optimization, documentation updates, and workflow enhancements.
Contribute to special projects aligned to team or organizational priorities.
Required Skills and Competencies:
Associate degree in a related field. A combination of experience and education will be considered in lieu of a degree for otherwise highly qualified candidates.
Minimum 3 years of experience in customer service or technical support, with strong troubleshooting experience.
Minimum 1 year experience working with CRM systems (Salesforce preferred).
Proficiency in order management and fulfillment processes, including license provisioning, subscription management, and coordination with eLearning platforms (e.g., LMS).
Strong written and verbal communication skills.
Ability to manage multiple priorities and systems simultaneously in a fast-paced environment.
Foundational technical troubleshooting knowledge (PC and platform-based).
This position offers an hourly rate equivalent to an annualized range of $63,000 to $68,000, depending on experience. This is a non-exempt role paid hourly, and overtime is eligible in accordance with applicable regulations. Please note that this range does not include additional compensation or benefits for which an individual may be eligible. Actual compensation will depend on a variety of factors, including the candidate’s qualifications, level of education, professional certifications, years of relevant experience, and specialized skills.
RQIP Benefits Include:
Generous PTO & Holidays
Remote Work Environment (some positions require travel)
Comprehensive Medical, Dental and Vision
HSA & FSA Account Options, with employer HSA contribution
401k with Employer Match & Profit Sharing
Employee Assistance Program
Tuition Reimbursement
Professional Development Opportunities
Student Loan Repayment Assistance
Eligibility for Annual Bonus
Wellness Reimbursement Program
Pet Insurance
Paid Family Leave
To Help Save More Lives
RQI Partners is a mission-driven partnership between the American Heart Association and Laerdal Medical, transforming how resuscitation training is delivered so more people receive lifesaving care.
We work across the healthcare landscape to ensure clinicians and lay responders are confident and competent — every patient, every time.
Founded in 2018, we’re growing fast and looking for people passionate about making an impact. Learn more about the role below!
This position will be posted for a minimum of five (5) calendar days. Following the minimum posting period, the position may close once a qualified applicant pool has been established.
Position Overview:
This role serves as a senior-level contributor responsible for delivering exceptional technical and sales support for AAP blended learning and e-learning programs. In addition to managing complex customer interactions, this role provides day-to-day operational support and guidance and serves as a key escalation point to ensure high-quality, timely resolution of customer needs.
Position Holder is Accountable For:
Manage the opportunity-to-fulfillment process for AAP and sales support blended learning and e-learning programs, including CRM execution and license fulfillment via the NRP Learning Platform.
Process refunds and support eCommerce-related transactions.
Act as a subject matter expert (SME) to resolve customer support inquiries related to AAP programs, platforms, and associated hardware.
Perform technical troubleshooting across platforms, delivery systems, and end-user environments.
Create, manage, and resolve service tickets with clear documentation of issue, root cause, and resolution.
Provide clear, accurate, and timely communication to customers and internal stakeholders to ensure full resolution and understanding.
Collaborate cross-functionally with L2/L3 support and internal partners to resolve issues and deliver a seamless customer experience.
Serve as a primary escalation point for complex or high-impact customer order/sales issues, partnering with the manager as needed to ensure resolution.
Act as a subject matter expert across processes, tools, and programs, reinforcing consistent and high-quality execution across the team.
Assist in NRP Quote queue management, including prioritization support, workload balancing, and ensuring adherence to service expectations.
Participate in and support continuous improvement initiatives, including process optimization, documentation updates, and workflow enhancements.
Contribute to special projects aligned to team or organizational priorities.
Required Skills and Competencies:
Associate degree in a related field. A combination of experience and education will be considered in lieu of a degree for otherwise highly qualified candidates.
Minimum 3 years of experience in customer service or technical support, with strong troubleshooting experience.
Minimum 1 year experience working with CRM systems (Salesforce preferred).
Proficiency in order management and fulfillment processes, including license provisioning, subscription management, and coordination with eLearning platforms (e.g., LMS).
Strong written and verbal communication skills.
Ability to manage multiple priorities and systems simultaneously in a fast-paced environment.
Foundational technical troubleshooting knowledge (PC and platform-based).
This position offers an hourly rate equivalent to an annualized range of $63,000 to $68,000, depending on experience. This is a non-exempt role paid hourly, and overtime is eligible in accordance with applicable regulations. Please note that this range does not include additional compensation or benefits for which an individual may be eligible. Actual compensation will depend on a variety of factors, including the candidate’s qualifications, level of education, professional certifications, years of relevant experience, and specialized skills.
RQIP Benefits Include:
Generous PTO & Holidays
Remote Work Environment (some positions require travel)
Comprehensive Medical, Dental and Vision
HSA & FSA Account Options, with employer HSA contribution
401k with Employer Match & Profit Sharing
Employee Assistance Program
Tuition Reimbursement
Professional Development Opportunities
Student Loan Repayment Assistance
Eligibility for Annual Bonus
Wellness Reimbursement Program
Pet Insurance
Paid Family Leave
See All 22 Remote Sales Support Specialist Jobs
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Find JobsRemote Sales Support Specialist Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in remote sales support specialist jobs.
- Proficiency with CRM platforms such as Salesforce or HubSpot for pipeline and account management
- Experience processing sales orders, quotes, and contracts with high accuracy
- Strong written and verbal communication skills for coordinating between sales and operations teams
- Proficiency in Microsoft Office Suite, particularly Excel for reporting and data tracking
- Ability to manage multiple priorities simultaneously in a fast-paced sales environment
- Associate or bachelor's degree in business administration, communications, or a related field
Tips for Your Remote Sales Support Specialist Job Search
Prove your async communication skills upfront
Remote sales support specialists spend most of their day in writing, not calls. Include a brief, clear cover note that demonstrates you can communicate precisely without back-and-forth. Hiring managers at remote teams treat your written application as a direct preview of your on-the-job communication.
Apply early to remote roles that fit
Migrate Mate lists remote sales support specialist openings from across the U.S. in one place, so you can find roles that match your skills and apply directly without sorting through unrelated listings.
Highlight CRM and sales tool proficiency specifically
Remote employers for this role screen for hands-on CRM experience, whether Salesforce, HubSpot, or similar platforms. Name the tools you've used, describe what you actually did in them, and quantify your output where possible, such as contracts processed or proposals coordinated.
Prepare for a remote-first interview process
Expect video interviews and async assessments, sometimes including a written task like drafting a sales summary or organizing sample pipeline data. Set up a clean, quiet video environment and practice walking through your support workflow clearly, since remote teams evaluate your communication style as much as your answers.
Remote Sales Support Specialist Jobs: Frequently Asked Questions
How do I get a remote sales support specialist job?
Target remote-first companies and distributed sales teams, where hiring managers screen candidates specifically for self-direction and async communication skills. Remote employers prioritize written clarity, CRM proficiency, and the ability to coordinate with sales reps across time zones without hand-holding. Familiarity with tools like Salesforce, HubSpot, or similar platforms, combined with a portfolio of organized sales documents or proposal samples, gives candidates a clear edge.
Which companies hire remote sales support specialists?
Remote sales support specialist roles are posted by Netceed, ABB, and FCT and others right now, based on current remote listings on Migrate Mate as of July 2026. Remote-first software companies, distributed fintech teams, and business services firms are among the most consistent hirers of this role outside a physical office.
Can you get a remote sales support specialist job with no experience?
Yes, but remote entry-level roles are harder to land because you're expected to work independently from day one with minimal oversight. Remote-first startups and smaller SaaS companies are most likely to consider candidates without direct experience. Showing proficiency in CRM software, demonstrating strong written communication through your application materials, and highlighting any coordination or administrative project work can open the door.
Do you need a degree for remote sales support specialist jobs?
Not always. Many remote employers weigh demonstrated CRM skills, organized work samples, and measurable results from past sales or administrative roles more heavily than a degree. Candidates who can show they've supported a quota-carrying sales team, managed a pipeline, or produced polished client-facing documents often move forward regardless of educational background.
See All 22 Remote Sales Support Specialist Jobs
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