Remote Small Business Account Manager Jobs
Remote small business account manager jobs are open across the U.S. in fintech, insurance, SaaS, and business services, at companies running fully distributed sales and customer success teams. Employers hiring remotely right now include NerdWallet, EPIC Insurance Brokers & Consultants, and Eurofins. Find a role that fits below and apply directly.
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This Territory Manager, Small Market Business Development - CL will cover the state of Washington (excluding Vancouver). Ideal candidates will reside in western WA (Seattle/Tacoma area).
This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program.
#LI-TH1
#LI-REMOTE
Job Description Summary
Manages a territory of Nationwide commercially focused distribution points from a field location. Responsible for profitable small commercial growth in their controlled territory through the management and development of assigned agencies. Accountable for driving strong results in the form of profitable quote flow through single dedication to Small Market Commercial Lines. Partners with PL and MM sales and underwriting teams to identify opportunities and develop growth and profit strategies. Leads and influences agents through creation of sales strategies and implementation of sales practices that further new sales and increase shelf space, profit and customer retention.Job Description
Reporting Relationships: Reports to Director, Small Mkt Bsns Dvlpmt-CL; no direct reports.
Core Duties and Responsibilities:
- Monitors market conditions, competitive landscape, and confirms information gathered within market space. Using territory results, market intelligence, competitor products, and rates to identify small commercial growth opportunities for the agencies. Reviews and assesses agency strengths, capabilities and growth opportunities.
- Analyzes quality and quantity of risks underwritten and prepares reports accordingly. May review agency books of business as well as profit/growth results and trends to recommend and implement action plans.
- Effectively communicates with agencies to establish the company as the provider of choice for the territory for all enterprise products with an emphasis on commercial lines. Communicates product, technology changes and company objectives. Communicates market intelligence to agencies and leadership. Communicates and collaborates actively with team members and leadership to share industry trends, and field underwriting experience.
- Responsible for attainment of Small Market Commercial production, profit, and service objectives within assigned territory. Drives robust agency business planning to deliver detailed performance plans with actions, account abilities and scheduled performance checkpoints. Ensures strong territorial objectives to maximize profit and pipeline management. Proactively identifies opportunities for all lines of business and refers to appropriate business leaders. Plans and coordinates the efforts with the Middle Market Underwriting Team.
- Proactively consults with agents and internal partners to develop business solutions including strategic and tactical planning. Shares understanding of organizational capabilities and opportunities to drive maximum value of relationships. Consults regarding the appetite, acceptability, terms, conditions, pricing and sales techniques. Provides industry trend observations to leadership.
- Recommends appointment of new agencies. Makes recommendations to terminate agencies based on results as appropriate depending on contract. Ensures compliance with administrative practices and adherence to policies and procedures. Influences agency business plans and practices necessary to achieve results. Makes recommendations to leadership regarding agency alignment and deployment.
- Cultivates relationships that enhance value to both the agency and Nationwide. Maintains a responsive and visible presence to network and leverages relationships with centers of influence.
- Advises agents regarding customer service expectations and helps resolve customer issues. Ensures that necessary support is provided internally and may help coordinate resolution of service needs.
- Ensures that tools, training and support are in place to positively impact success for the agencies and territory. Identifies and communicates training needs and opportunities. Participates in program and product orientation meetings in conjunction with Sales/Marketing partners as the underwriting subject matter expert.
- Works with agent in reviewing existing and potential accounts. May review agency books of business as well as profit/growth results and trends to recommend and implement action plans.
- Partners closely with the small commercial underwriting manager and/or lead. Utilizes pricing knowledge and effective decision making with provided credit authority to adjust price of an account.
- Performs other duties as assigned.
Typical Skills and Experiences:
Education: Undergraduate studies in general business, insurance, sales, marketing or related fields. Undergraduate degree preferred.
License/Certification/Designation: Relevant professional designation such as CPCU or CIC is preferred.
Experience: Seven years of progressively responsible underwriting and sales experience in commercial lines of business preferred. Expertise in markets consistent with our underwriting appetite and product portfolio preferred.
Knowledge, Abilities and Skills: Thorough working knowledge of commercial underwriting, pricing and coverage for Small Market business. Knowledge of company sales and underwriting standards and practices company commercial products and programs. Knowledge of state statutes and regulations. Strong knowledge of agency operations, sales program implementation and training concepts involving products, rules, and rating plans. Strong understanding of business concepts including financial pro forma, operating plans, goal setting, sales and marketing techniques. Good understanding of Nationwide processes, products, fiduciary responsibility and compliance requirements. Excellent interpersonal and sales skills. Ability to build and maintain cooperative and mutually rewarding internal and external partnerships. Must have the ability to perform duties with independent judgment, with credit authority and company underwriting standards. Demonstrated decision-making ability required in day-to-day operations where there may be unclear or competing priorities, including evaluating and recommending solutions to customer service, work processing, underwriting selection and rating and best practices compliance. Strong drive for results. Functional Technical Skills, Business Acumen, Managerial Courage, Political Savvy, Conflict Management, Directing Others, Hiring and Staffing, Motivating Others, Customer Focus, Organizational Agility, Interpersonal Savvy, Eagerness for Results, Planning, Organizing, Priority Setting, Presentation Skills. Strong verbal and written communication skills necessary to interact with all levels of internal and external contacts.
Other criteria, including leadership skills, competencies and experiences may take precedence.
Staffing exceptions to the above must be approved by the hiring manager’s leader and HR Business Partner.
Values: Regularly and consistently demonstrates the Nationwide Values and Guiding Behaviors.
Job Conditions:
Overtime Eligibility: Exempt (Not Eligible)
Working Conditions: Heavy travel with extended stays may be required. Most sales managers work from a remote location. A valid driver’s license and safe driving record are required.
ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.
Evaluation Activity: JC/KP 10-2019
Benefits
We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more.
Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.
NOTE TO EMPLOYMENT AGENCIES:
We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule. The national salary range for Territory Manager, Small Market Business Development - Commercial Lines : $112,000.00-$209,000.00 The expected starting salary range for Territory Manager, Small Market Business Development - Commercial Lines : $112,000.00 - $168,000.00- Job Category Sales
- Position Type Full Time
- Posted 2026-11-13T08:13:44.467650+00:00
- Location(s) Washington
- Line of Business
- Entity
- Recruiter
- Hiring Manager
- Experience Level
- Req ID 101287
This Territory Manager, Small Market Business Development - CL will cover the state of Washington (excluding Vancouver). Ideal candidates will reside in western WA (Seattle/Tacoma area).
This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program.
#LI-TH1
#LI-REMOTE
Job Description Summary
Manages a territory of Nationwide commercially focused distribution points from a field location. Responsible for profitable small commercial growth in their controlled territory through the management and development of assigned agencies. Accountable for driving strong results in the form of profitable quote flow through single dedication to Small Market Commercial Lines. Partners with PL and MM sales and underwriting teams to identify opportunities and develop growth and profit strategies. Leads and influences agents through creation of sales strategies and implementation of sales practices that further new sales and increase shelf space, profit and customer retention.Job Description
Reporting Relationships: Reports to Director, Small Mkt Bsns Dvlpmt-CL; no direct reports.
Core Duties and Responsibilities:
- Monitors market conditions, competitive landscape, and confirms information gathered within market space. Using territory results, market intelligence, competitor products, and rates to identify small commercial growth opportunities for the agencies. Reviews and assesses agency strengths, capabilities and growth opportunities.
- Analyzes quality and quantity of risks underwritten and prepares reports accordingly. May review agency books of business as well as profit/growth results and trends to recommend and implement action plans.
- Effectively communicates with agencies to establish the company as the provider of choice for the territory for all enterprise products with an emphasis on commercial lines. Communicates product, technology changes and company objectives. Communicates market intelligence to agencies and leadership. Communicates and collaborates actively with team members and leadership to share industry trends, and field underwriting experience.
- Responsible for attainment of Small Market Commercial production, profit, and service objectives within assigned territory. Drives robust agency business planning to deliver detailed performance plans with actions, account abilities and scheduled performance checkpoints. Ensures strong territorial objectives to maximize profit and pipeline management. Proactively identifies opportunities for all lines of business and refers to appropriate business leaders. Plans and coordinates the efforts with the Middle Market Underwriting Team.
- Proactively consults with agents and internal partners to develop business solutions including strategic and tactical planning. Shares understanding of organizational capabilities and opportunities to drive maximum value of relationships. Consults regarding the appetite, acceptability, terms, conditions, pricing and sales techniques. Provides industry trend observations to leadership.
- Recommends appointment of new agencies. Makes recommendations to terminate agencies based on results as appropriate depending on contract. Ensures compliance with administrative practices and adherence to policies and procedures. Influences agency business plans and practices necessary to achieve results. Makes recommendations to leadership regarding agency alignment and deployment.
- Cultivates relationships that enhance value to both the agency and Nationwide. Maintains a responsive and visible presence to network and leverages relationships with centers of influence.
- Advises agents regarding customer service expectations and helps resolve customer issues. Ensures that necessary support is provided internally and may help coordinate resolution of service needs.
- Ensures that tools, training and support are in place to positively impact success for the agencies and territory. Identifies and communicates training needs and opportunities. Participates in program and product orientation meetings in conjunction with Sales/Marketing partners as the underwriting subject matter expert.
- Works with agent in reviewing existing and potential accounts. May review agency books of business as well as profit/growth results and trends to recommend and implement action plans.
- Partners closely with the small commercial underwriting manager and/or lead. Utilizes pricing knowledge and effective decision making with provided credit authority to adjust price of an account.
- Performs other duties as assigned.
Typical Skills and Experiences:
Education: Undergraduate studies in general business, insurance, sales, marketing or related fields. Undergraduate degree preferred.
License/Certification/Designation: Relevant professional designation such as CPCU or CIC is preferred.
Experience: Seven years of progressively responsible underwriting and sales experience in commercial lines of business preferred. Expertise in markets consistent with our underwriting appetite and product portfolio preferred.
Knowledge, Abilities and Skills: Thorough working knowledge of commercial underwriting, pricing and coverage for Small Market business. Knowledge of company sales and underwriting standards and practices company commercial products and programs. Knowledge of state statutes and regulations. Strong knowledge of agency operations, sales program implementation and training concepts involving products, rules, and rating plans. Strong understanding of business concepts including financial pro forma, operating plans, goal setting, sales and marketing techniques. Good understanding of Nationwide processes, products, fiduciary responsibility and compliance requirements. Excellent interpersonal and sales skills. Ability to build and maintain cooperative and mutually rewarding internal and external partnerships. Must have the ability to perform duties with independent judgment, with credit authority and company underwriting standards. Demonstrated decision-making ability required in day-to-day operations where there may be unclear or competing priorities, including evaluating and recommending solutions to customer service, work processing, underwriting selection and rating and best practices compliance. Strong drive for results. Functional Technical Skills, Business Acumen, Managerial Courage, Political Savvy, Conflict Management, Directing Others, Hiring and Staffing, Motivating Others, Customer Focus, Organizational Agility, Interpersonal Savvy, Eagerness for Results, Planning, Organizing, Priority Setting, Presentation Skills. Strong verbal and written communication skills necessary to interact with all levels of internal and external contacts.
Other criteria, including leadership skills, competencies and experiences may take precedence.
Staffing exceptions to the above must be approved by the hiring manager’s leader and HR Business Partner.
Values: Regularly and consistently demonstrates the Nationwide Values and Guiding Behaviors.
Job Conditions:
Overtime Eligibility: Exempt (Not Eligible)
Working Conditions: Heavy travel with extended stays may be required. Most sales managers work from a remote location. A valid driver’s license and safe driving record are required.
ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.
Evaluation Activity: JC/KP 10-2019
Benefits
We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more.
Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.
NOTE TO EMPLOYMENT AGENCIES:
We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule. The national salary range for Territory Manager, Small Market Business Development - Commercial Lines : $112,000.00-$209,000.00 The expected starting salary range for Territory Manager, Small Market Business Development - Commercial Lines : $112,000.00 - $168,000.00- Job Category Sales
- Position Type Full Time
- Posted 2026-11-13T08:13:44.467650+00:00
- Location(s) Washington
- Line of Business
- Entity
- Recruiter
- Hiring Manager
- Experience Level
- Req ID 101287
See All 24 Remote Small Business Account Manager Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsRemote Small Business Account Manager Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in remote small business account manager jobs.
- 1 to 3 years of account management or B2B sales experience
- Demonstrated ability to manage and grow a portfolio of small business clients
- Proficiency with CRM software such as Salesforce or HubSpot
- Strong verbal and written communication skills for client-facing work
- Bachelor's degree in business, marketing, or a related field
- Experience meeting or exceeding renewal, upsell, or retention targets
Tips for Your Remote Small Business Account Manager Job Search
Apply early to remote roles that fit
Migrate Mate lists remote small business account manager openings from across the U.S. in one place, so you can find roles that match your background and apply directly without sorting through unrelated postings.
Show async communication skills upfront
Remote small business account managers close deals and retain clients over email, video calls, and chat, not in conference rooms. Highlight written client communication, structured follow-up sequences, and CRM documentation habits in your resume and cover letter to signal you can build relationships without being in the room.
Quantify your book of business clearly
Remote employers can't observe your work style, so they lean heavily on numbers. State the size of the accounts you managed, your retention rate, and any upsell or cross-sell results. Specific metrics make your impact visible to a hiring manager reviewing your application without ever meeting you.
Prepare for remote interview simulations
Many remote hiring teams use practical screens where you roleplay a client call or walk through how you'd handle a churn risk over video. Practice delivering a concise account health summary and a renewal pitch on camera so you can demonstrate your process, not just describe it.
Remote Small Business Account Manager Jobs: Frequently Asked Questions
How do I get a remote small business account manager job?
Remote small business account manager roles go to candidates who can demonstrate self-direction and clear written communication from day one. Remote employers screen for experience managing a book of business independently, comfort with async tools like Slack and CRM platforms, and the ability to build relationships without in-person contact. A documented record of retention or upsell results gives candidates a concrete edge over equally credentialed applicants.
Which companies hire remote small business account managers?
Companies hiring remote small business account managers right now include NerdWallet, EPIC Insurance Brokers & Consultants, and Eurofins, based on current remote listings on Migrate Mate as of November 2026. Remote-first fintech, insurance, payroll, and SaaS firms make up the largest share of these openings, as their distributed sales teams regularly manage small business clients across multiple time zones.
Can you get a remote small business account manager job with no experience?
Yes, but remote entry-level roles are harder to land because you'll be expected to manage relationships and hit targets with minimal hand-holding from day one. Smaller remote-first SaaS and fintech companies are most likely to hire junior candidates. Showing concrete results from internships, freelance client work, or customer-facing roles, alongside strong written communication samples, can open the door when direct experience is thin.
Do you need a degree for remote small business account manager jobs?
Not always. Many remote employers weigh a verifiable record of account retention, revenue growth, or client satisfaction more heavily than a specific degree. CRM proficiency, industry certifications in areas like financial services or insurance, and demonstrated ability to manage a pipeline independently matter more to most remote hiring managers than the credential itself.
See All 24 Remote Small Business Account Manager Jobs
Find roles that match your experience and apply in just a few clicks.
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