Renewal Account Manager Jobs
Renewal Account Manager jobs are open across SaaS, insurance, healthcare, and financial services, from entry-level to senior and team-lead roles, with specializations in customer success, contract renewals, and upsell management. See the openings below and apply to the ones that match your experience.
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See related jobsRenewal Sales Account Manager — Fundraising Support (100% Remote)
Metasoft Systems Inc. · Fully remote
Version 6 · Produced November 4, 2026
Help fund the work that changes the world
Every day, charities run food banks, cancer research, shelters, schools, hospitals and conservation projects. Almost all of them face the same problem: finding the money to keep going. Foundations and corporate givers want to fund this work. The hard part is connecting the right charity with the right funder at the right time.
That’s what we do. Since 1995, the FoundationSearch and BIG Online fundraising systems have helped more than 16,000 organizations raise over $26 billion. That money reached research labs, classrooms, clinics and communities across North America.
Pay at a glance
$2,000 USD a month base, plus uncapped commission. Expected total earnings of $4,000 to $6,000 USD a month once you’re up to speed and there is no earnings ceiling.
Who we are
Metasoft was founded in 1988 and is an award-winning Top 100 Canadian software company. Over more than 35 years we’ve built one of the most complete pictures of who gives, to whom and why. Charities use it to find funders who share their mission.
The opportunity
Want work that matters, pays well and lets you work from home? As a Renewal Sales Account Manager, you’ll look after a group of charities that already use FoundationSearch and help them raise more money, year after year.
You’ll coach executive directors and fundraising leaders, help them find the funders most likely to say yes, and make sure they get real results from their subscription. When your clients win grants, programs keep running and people get help. And because our commission plan has no cap, the better your clients do, the more you earn.
What you’ll do
· Talk with executive directors and fundraising leaders about their goals and the programs they need to fund.
· Build a clear action plan for each client: which funders to approach, in what order, and how.
· Coach clients on getting the most out of FoundationSearch, so they find more funders and win more grants.
· Build trusted, long-term relationships and help clients through whatever is holding back their fundraising.
· Recommend subscription terms that match each client’s funding goals.
· Handle objections with confidence, move renewals forward and close sales.
· Refer clients to our grant-writing team when they need more help, and earn a referral bonus.
· Keep accurate account notes, action items and follow-up dates.
· Hit your renewal-rate and revenue targets across your accounts.
What you bring
· A track record of meeting or beating sales or renewal targets, and ideally, experience in institutional fundraising with non-profits.
· Confidence talking with senior leaders and building relationships that last.
· Strong skills in asking questions, presenting, handling objections and closing.
· Good time management across many accounts at once.
· The discipline to run your own day from a home office.
· The ability to pick up new software and sales systems quickly.
· A real interest in helping charities raise the money their communities depend on.
Experience in nonprofit fundraising, software sales or subscription account management is a plus.
What we offer
· Base pay of $2,000 USD a month ($24,000 USD a year
· Commission on every renewal and upgrade you close, with no cap.
· Expected total earnings of $4,000 to $6,000 USD a month ($48,000 to $72,000 USD a year) once you’re up to speed. There is no cap on what you can earnReferral bonuses for grant-writing work.
· Sales awards and recognition, including paid days off and sales contests.
· Room to grow. We promote from within.
· A fully remote role, with full training and support from our sales team.
· Work you can be proud of. Your success is measured in dollars raised for causes that matter.
Location and schedule
This is a 100% remote role. You’ll need a quiet home office, a reliable high-speed internet connection, and a computer with a headset and webcam. Hours are Monday to Friday, starting at 7:00 AM Pacific Time, so you can reach clients across North America during their working day.
How to apply
Send your résumé and a short cover letter to recruiting@foundation-search.com with “Renewal Sales Account Manager” in the subject line. In your cover letter, tell us about a sales target you beat, and why helping charities matters to you.
Metasoft is an equal opportunity employer.
Pay: $2,000.00 - $6,000.00 per month
Work Location: Remote
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Who's Hiring



What Employers Look For
The qualifications that appear most often in renewal account manager jobs.
- Two or more years of account management or customer success experience in a B2B environment
- Demonstrated ability to manage a high-volume book of renewal contracts with measurable retention outcomes
- Proficiency with CRM platforms such as Salesforce to track pipeline, activity, and renewal dates
- Strong negotiation and objection-handling skills applied to contract renewal and upsell conversations
- Bachelor's degree in business, communications, or a related field, or equivalent work experience
- Familiarity with revenue metrics including net revenue retention, gross renewal rate, and churn rate
Tips for Your Renewal Account Manager Job Search
Quantify your renewal rate results
Hiring managers want numbers, not vague claims. Pull your actual gross renewal rate, net revenue retention, or churn reduction figures from past roles and put them in your resume bullets. Candidates who show a 90%-plus renewal rate stand out immediately.
Apply early to roles that fit
Migrate Mate lists renewal account manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Tailor applications to SaaS versus insurance
Renewal account manager roles differ sharply by industry. SaaS postings emphasize CRM fluency and expansion revenue, while insurance roles focus on policy retention and compliance knowledge. Adjust your resume summary and keywords to match the specific vertical you're targeting.
Highlight cross-functional coordination experience
Renewal managers regularly work alongside finance, legal, and customer success teams to close contracts on time. If you've coordinated multi-stakeholder renewal cycles or escalated at-risk accounts to leadership, name those workflows explicitly rather than listing them as soft skills.
Prepare a renewal cycle walkthrough for interviews
Interviewers for this role almost always ask you to describe your renewal process end to end. Prepare a two-minute answer that covers how you identify at-risk accounts, your outreach cadence, negotiation tactics, and how you document outcomes in a CRM. Practice it until it's sharp.
Negotiate using retention data, not just market rate
When you receive an offer, your renewal rate history is your strongest leverage point. If you can show consistent retention above industry benchmarks in prior roles, cite that directly when discussing compensation, rather than relying solely on market comparisons.
Renewal Account Manager Jobs: Frequently Asked Questions
Which companies are hiring the most renewal account managers?
Kapitus, Gordian, and Vertosoft are hiring the most renewal account managers right now, with openings concentrated in Virginia, Florida, and South Carolina, based on current listings on Migrate Mate as of November 2026. SaaS companies and insurance carriers consistently post the largest volume of these roles year-round.
How many renewal account manager jobs are remote?
About 100% of renewal account manager openings are fully remote or hybrid as of November 2026, reflecting strong demand for flexible arrangements in this role. Customer success-focused and SaaS-side renewal positions tend to be the most remote-friendly, while roles tied to field sales teams or complex enterprise accounts more often require an in-office or regional presence.
How do you become a renewal account manager?
Start by building experience in account management, inside sales, or customer success, where you handle contract conversations and work directly with clients to resolve issues. Move into a renewal-focused role by demonstrating ownership of retention metrics and upsell outcomes. Strengthen your CRM skills, learn to read churn signals early, and develop a structured outreach process for accounts approaching their renewal date.
Can you get hired as a renewal account manager without direct experience?
Yes, candidates from adjacent roles like customer support, inside sales, or customer success associate positions regularly transition into renewal account manager roles. Focus your application on any experience managing client relationships, resolving contract objections, or contributing to retention outcomes. Smaller companies and mid-market SaaS teams are typically more open to candidates building toward their first dedicated renewal role.
What does the renewal account manager interview process look like?
Most processes include an initial recruiter screen, a hiring manager interview focused on your retention metrics and account management approach, and a practical exercise such as a mock renewal call or a written account plan. Final rounds often involve meeting a cross-functional panel including customer success leadership or finance. The practical exercise is where most candidates are differentiated, so prepare a clear walkthrough of your renewal process.
Where can I find and apply to renewal account manager jobs?
You can find and apply to renewal account manager jobs on Migrate Mate, which lists current openings from across the United States. Search the listings to find roles that match your experience level and industry background, then apply directly to each one that fits.
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