Residential Sales Representative Jobs
Residential Sales Representative jobs are open across home services, solar energy, insurance, telecommunications, and real estate, at every level from entry-level canvasser to senior territory representative, with specializations in door-to-door sales, inside sales, and account management. Find a role that fits below and apply directly.
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Showing 5 of 225+ Residential Sales Representative jobs
About This Position
Job Description:
Purpose:
Under general supervision, this position is responsible for handling customer questions, complaints, and billing inquiries.
Duties, Functions and Responsibilities:
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
- Receives by email, fax, or phone, inquiries from customers, contractors, and other city departments.
- Resolves customer issues with one call resolution.
- Answers customer requests or inquiries concerning services, products, billing, and equipment.
- Verifies customer account and active services using various databases and software applications.
- Research customer account information to explain services, charges, and adjustments.
- Logs customer complaints, creates service requests, and routes to the appropriate department(s). Maintains and files all generated service requests.
Responsibilities - Supervisor and/or Leadership Exercised:
May train others.Knowledge, Skills, and Abilities:
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
- Knowledge of billing procedures.
- Knowledge of good customer relations practices.
- Skill in oral and written communication.
- Skill in handling multiple tasks and prioritizing.
- Skill in using computers and related software.
- Skill in planning and organizing.
- Skill in handling conflict and uncertain situations.
- Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain effective communication and working relationships with city employees and the public.
Minimum Qualifications:
Graduation from an accredited high school or equivalent, plus two (2) years of experience in billing, credit counseling, or customer service.Preferred Qualifications:
- Experience working in an inbound call center and familiar with call center technology and functions (i.e. Avaya, Genesys or other telephony systems).
- Experience with residential or commercial utility processes. See notes to applicants.
- Experience with Oracle's, CC&B or any other billing system.
- Ability to maintain regular and predictable work schedule of 10 am to 7 pm.
- Bilingual in English and Spanish
Compensation Range:
The annual hiring range for this position is $24.19-$27.94

Physical Location:
4815 Mueller Blvd
Austin, TX 78723


Notes to Candidate:
Employment Application:
- The City of Austin employment application is an official document; incomplete applications will not be considered.
- Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications.
- The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application.
- Résumés will not be accepted and statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable. Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed.
Assessments
Skills assessment may be used to determine selection for interview process after initial applicant review. Applicants will need to score above 70% on each assessment to move forward into the interview process.If you are selected as a top candidate:
- Verification of your education (which may include high school graduation or GED, undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. This position requires a criminal background investigation.
Location: 4815 Mueller Blvd, Austin, Texas, 78723
Work Schedule:
Monday – Friday 10:00am - 7:00 pm, Rotating Saturdays
- This position is categorized as Essential Personnel with the City of Austin. Essential staff are required to work during emergencies or bad weather if they are scheduled to work and, in some cases, when they are not scheduled. Essential employees ensure the continuance of key operations to maintain the safe delivery of electric service for the City of Austin.
- Work hours may include after hours, holidays, and weekends.
- Shifts may change according to departmental needs. Employee may be required to work additional hours outside of regular work schedule.
Please be aware that the Job Posting Close Date reflects the final day to apply , but the posting will close at 11:59 PM the day before the date listed . All application steps, including attachments and submission, must be fully completed before that time.
We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.
.
JOIN THE CITY OF AUSTIN TEAM
At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – that anchor our delivery of services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.
What Makes the City of Austin Special?
Make a Difference : Join a team driving meaningful change in one of the fastest-growing cities in the nation.
Value and Innovation : Work in an environment where employees are valued, and innovation thrives.
Competitive Benefits : Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
Retirement Security : Plan for the future with the City of Austin Employees' Retirement System.
Sustainable Transportation Options : Commute easily with access to public transit and bike-friendly infrastructure.
Focus on Wellness : Stay healthy through wellness programs, on-site fitness centers, and mental health support.
Career Growth : Advance your skills and expertise with professional development and leadership opportunities.
Modern Workspaces : Work in innovative and sustainable environments that foster collaboration and inspiration.
By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.
.
EEO Statement for City of Austin:
The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.
About This Position
Job Description:
Purpose:
Under general supervision, this position is responsible for handling customer questions, complaints, and billing inquiries.
Duties, Functions and Responsibilities:
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
- Receives by email, fax, or phone, inquiries from customers, contractors, and other city departments.
- Resolves customer issues with one call resolution.
- Answers customer requests or inquiries concerning services, products, billing, and equipment.
- Verifies customer account and active services using various databases and software applications.
- Research customer account information to explain services, charges, and adjustments.
- Logs customer complaints, creates service requests, and routes to the appropriate department(s). Maintains and files all generated service requests.
Responsibilities - Supervisor and/or Leadership Exercised:
May train others.Knowledge, Skills, and Abilities:
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
- Knowledge of billing procedures.
- Knowledge of good customer relations practices.
- Skill in oral and written communication.
- Skill in handling multiple tasks and prioritizing.
- Skill in using computers and related software.
- Skill in planning and organizing.
- Skill in handling conflict and uncertain situations.
- Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain effective communication and working relationships with city employees and the public.
Minimum Qualifications:
Graduation from an accredited high school or equivalent, plus two (2) years of experience in billing, credit counseling, or customer service.Preferred Qualifications:
- Experience working in an inbound call center and familiar with call center technology and functions (i.e. Avaya, Genesys or other telephony systems).
- Experience with residential or commercial utility processes. See notes to applicants.
- Experience with Oracle's, CC&B or any other billing system.
- Ability to maintain regular and predictable work schedule of 10 am to 7 pm.
- Bilingual in English and Spanish
Compensation Range:
The annual hiring range for this position is $24.19-$27.94

Physical Location:
4815 Mueller Blvd
Austin, TX 78723


Notes to Candidate:
Employment Application:
- The City of Austin employment application is an official document; incomplete applications will not be considered.
- Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications.
- The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application.
- Résumés will not be accepted and statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable. Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed.
Assessments
Skills assessment may be used to determine selection for interview process after initial applicant review. Applicants will need to score above 70% on each assessment to move forward into the interview process.If you are selected as a top candidate:
- Verification of your education (which may include high school graduation or GED, undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. This position requires a criminal background investigation.
Location: 4815 Mueller Blvd, Austin, Texas, 78723
Work Schedule:
Monday – Friday 10:00am - 7:00 pm, Rotating Saturdays
- This position is categorized as Essential Personnel with the City of Austin. Essential staff are required to work during emergencies or bad weather if they are scheduled to work and, in some cases, when they are not scheduled. Essential employees ensure the continuance of key operations to maintain the safe delivery of electric service for the City of Austin.
- Work hours may include after hours, holidays, and weekends.
- Shifts may change according to departmental needs. Employee may be required to work additional hours outside of regular work schedule.
Please be aware that the Job Posting Close Date reflects the final day to apply , but the posting will close at 11:59 PM the day before the date listed . All application steps, including attachments and submission, must be fully completed before that time.
We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.
.
JOIN THE CITY OF AUSTIN TEAM
At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – that anchor our delivery of services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.
What Makes the City of Austin Special?
Make a Difference : Join a team driving meaningful change in one of the fastest-growing cities in the nation.
Value and Innovation : Work in an environment where employees are valued, and innovation thrives.
Competitive Benefits : Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
Retirement Security : Plan for the future with the City of Austin Employees' Retirement System.
Sustainable Transportation Options : Commute easily with access to public transit and bike-friendly infrastructure.
Focus on Wellness : Stay healthy through wellness programs, on-site fitness centers, and mental health support.
Career Growth : Advance your skills and expertise with professional development and leadership opportunities.
Modern Workspaces : Work in innovative and sustainable environments that foster collaboration and inspiration.
By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.
.
EEO Statement for City of Austin:
The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.
Residential Sales Representative Jobs by Experience Level
See All 225+ Residential Sales Representative Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsResidential Sales Representative Job Market
Who's Hiring
- ADT38
- NetWorth Realty26
- Astound16
- gFiber14
- WOW! Internet Cable and Phone7
Top Industries Hiring
- Cybersecurity
- Technology & Software
What Employers Look For
The qualifications that appear most often in residential sales representative jobs.
- Demonstrated outside or door-to-door sales experience in a residential market
- Valid driver's license and reliable personal vehicle for daily territory coverage
- Ability to meet or exceed weekly and monthly quota targets consistently
- Proficiency with CRM software for logging daily activity and pipeline updates
- High school diploma or equivalent required, bachelor's degree preferred
- Familiarity with consultative selling techniques and objection-handling frameworks
Tips for Your Residential Sales Representative Job Search
Tailor your resume to territory results
Residential sales hiring managers want to see numbers tied to geography. Swap vague phrases like 'exceeded targets' for specific territory outcomes: conversion rates, monthly door-knocks, or close ratios. Quantified field results outperform generic sales language every time.
Apply early to roles that fit
Migrate Mate lists residential sales representative openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Filter openings by compensation structure
Residential sales roles split between base-plus-commission, draw-against-commission, and straight commission. Read each listing's pay structure before applying so your financial runway matches the role's ramp time, especially for door-to-door positions with 60- to 90-day build periods.
Highlight product-specific selling experience
Employers in solar, pest control, roofing, and internet services each weight different closing skills. If you've sold a regulated or technical product, name it explicitly on your resume. Generic 'sales experience' loses to candidates who mirror the product category in the listing.
Prepare for a ride-along or mock pitch
Many residential sales interviews skip the panel format entirely and send you into the field with a team lead. Practice a two-minute cold door pitch out loud, anticipate objection scripts specific to the product, and dress for the territory, not the office.
Negotiate territory before accepting an offer
Your assigned territory determines your income ceiling more than your base pay does. Before signing, ask how the territory is defined, whether it's protected or shared, and how leads are distributed. A smaller exclusive territory often outperforms a large shared one.
Residential Sales Representative Jobs: Frequently Asked Questions
Which companies are hiring the most residential sales representatives?
The most active employers for residential sales representatives right now are ADT, NetWorth Realty, and Astound, and the most openings are in Texas, North Carolina, and Florida, based on current listings on Migrate Mate as of November 2026. Industries like solar, home security, and telecommunications tend to drive the highest volume of open roles.
How many residential sales representative jobs are remote?
About 10% of residential sales representative openings are fully remote or hybrid as of November 2026, though the nature of the role means most positions require field work. Inside sales and account renewal roles within home services or insurance are the sub-areas most likely to offer remote or hybrid arrangements.
How do you become a residential sales representative?
Start by targeting entry-level roles in high-volume residential industries like solar, pest control, home security, or internet services, where employers train from scratch. Build your pitch skills through any customer-facing work, get comfortable with rejection through mock cold-door scenarios, and earn a driver's license if you don't already have one. Many reps advance by specializing in a single product vertical and building a consistent close rate.
Can you get hired as a residential sales representative with no experience?
Yes, many residential sales employers hire candidates with no formal sales background and provide paid training. Emphasize any role where you persuaded, advised, or served customers directly, such as retail, food service, or tutoring. A confident communication style and a willingness to work in the field matter more to most hiring managers than a resume full of sales titles.
What does the residential sales representative interview process look like?
Most residential sales interviews involve a brief phone screen with a recruiter, followed by an in-person or video meeting with a district or sales manager. Expect to deliver a short pitch or walk through how you'd handle a common objection. Some employers skip a second round entirely and move straight to a paid ride-along day in the field before extending a formal offer.
Where can I find and apply to residential sales representative jobs?
You can find and apply to residential sales representative jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your preferred industry, territory, and compensation structure, then apply directly to each listing that fits.
See All 225+ Residential Sales Representative Jobs
Find roles that match your experience and apply in just a few clicks.
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