Retail Team Lead Jobs
Retail Team Lead jobs are open across grocery, big-box, specialty retail, and department stores, from entry-level supervisor to senior floor lead, with specializations in inventory management, customer experience, and loss prevention. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 412+ Retail Team Lead jobs
Who We Are:
Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.
JOB MISSION
As part of the New Balance Retail Leadership Team, full time Retail Team Leads assist with duties such as opening/closing the store, driving results, operational duties and delivering a world class experience for our guests. You will lead by example through New Balance’s Core Competencies.
MAJOR RESPONSIBILITIES
- Be a positive leadership presence on the sales floor while communicating and coaching professionally with all associates
- Be results driven in achieving our store key performance indicators through training and development of our associates
- May assist store manager in creating the schedule and taking the lead in floor moves
- Deliver a great guest experience utilizing our GUEST service model
- Be operationally sound, opening/closing the store, inventory control, operational procedures
- Be involved in recruiting/interviewing/hiring of top talent
- Follow safety and reporting regulations, including proper lifting procedures
REQUIREMENTS FOR SUCCESS
- Must be 18 years of age or older
- 2 years’ retail supervisory experience preferred
- High school diploma or equivalent educational experience
- Demonstrated leadership ability
- Strong customer service and verbal communication skills
- Willingness to work a flexible schedule to meet the demands of a thriving retail business, which may entail working on weekends and holidays
- Ability to: lift 4 lbs. frequently; lift maximum 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs (with assistance if necessary); stand for extended periods of time; climb ladders occasionally; climb and descend stairs frequently (depending on location)
Regular Associate Benefits
Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks – opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs – that encourage our associates to grow personally as they develop professionally. You’ll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword – it’s part of our culture.
Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.
Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.
Equal Opportunity Employer
New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.
Who We Are:
Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.
JOB MISSION
As part of the New Balance Retail Leadership Team, full time Retail Team Leads assist with duties such as opening/closing the store, driving results, operational duties and delivering a world class experience for our guests. You will lead by example through New Balance’s Core Competencies.
MAJOR RESPONSIBILITIES
- Be a positive leadership presence on the sales floor while communicating and coaching professionally with all associates
- Be results driven in achieving our store key performance indicators through training and development of our associates
- May assist store manager in creating the schedule and taking the lead in floor moves
- Deliver a great guest experience utilizing our GUEST service model
- Be operationally sound, opening/closing the store, inventory control, operational procedures
- Be involved in recruiting/interviewing/hiring of top talent
- Follow safety and reporting regulations, including proper lifting procedures
REQUIREMENTS FOR SUCCESS
- Must be 18 years of age or older
- 2 years’ retail supervisory experience preferred
- High school diploma or equivalent educational experience
- Demonstrated leadership ability
- Strong customer service and verbal communication skills
- Willingness to work a flexible schedule to meet the demands of a thriving retail business, which may entail working on weekends and holidays
- Ability to: lift 4 lbs. frequently; lift maximum 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs (with assistance if necessary); stand for extended periods of time; climb ladders occasionally; climb and descend stairs frequently (depending on location)
Regular Associate Benefits
Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks – opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs – that encourage our associates to grow personally as they develop professionally. You’ll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword – it’s part of our culture.
Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.
Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.
Equal Opportunity Employer
New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.
Retail Team Lead Jobs by Experience Level
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Find Retail Team Lead JobsRetail Team Lead Job Market
Who's Hiring
- Office Depot OfficeMax121
- Burlington Stores54
- SAS Retail Services52
- Clarks34
- Retail Odyssey25
What Employers Look For
The qualifications that appear most often in retail team lead jobs.
- 1-3 years of retail supervisory or team lead experience
- Proven ability to lead, coach, and schedule a team of hourly associates
- Experience with point-of-sale systems and inventory management software
- Strong customer service and conflict resolution skills
- High school diploma or GED required, associate or bachelor's degree preferred
- Availability to work nights, weekends, and peak retail seasons
Tips for Your Retail Team Lead Job Search
Quantify your team management results
Retail hiring managers want numbers, not narratives. Replace vague phrases like 'supervised staff' with specifics: how many direct reports you led, shrink reduction you achieved, or how your store section performed against targets during your tenure.
Apply early to roles that fit
Migrate Mate lists retail team lead openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Tailor your resume to the store format
A big-box team lead role and a specialty boutique lead role are not the same job. Adjust your resume to reflect the volume, footprint, and customer type of each employer you target, so your experience reads as directly relevant.
Highlight cross-training and coverage depth
Retail team lead postings frequently prioritize candidates who can cover multiple departments or shift types. If you've trained across receiving, the floor, and checkout, call that out explicitly rather than listing only your primary assignment.
Prepare for scenario-based interview questions
Retail team lead interviews lean heavily on situational questions: how you handled a call-out during a peak shift, resolved a customer escalation, or coached an underperforming associate. Prepare two or three real examples for each scenario type before your interview.
Negotiate your schedule before accepting
Retail team leads are often expected to close, open, and cover weekends. Before you accept an offer, clarify the rotation, your required availability, and whether set schedules are possible, so the role works for your situation from day one.
Retail Team Lead Jobs: Frequently Asked Questions
Which companies are hiring the most retail team leads?
The companies hiring the most retail team leads right now include Office Depot OfficeMax, Burlington Stores, and SAS Retail Services, with the largest share of openings in Texas, California, and Colorado, based on current listings on Migrate Mate as of November 2026. Volume shifts seasonally, so checking frequently around major retail hiring cycles gives you the best view of active demand.
How many retail team lead jobs are remote?
About 0% of retail team lead openings are fully remote or hybrid as of November 2026, reflecting the floor-based nature of most retail supervision roles. The sub-areas most likely to offer remote or hybrid arrangements include e-commerce team leads, visual merchandising coordinators, and corporate retail operations roles that don't require daily in-store presence.
How do you become a retail team lead?
Start by building at least a year of consistent performance as a retail associate, then actively seek cross-training in receiving, merchandising, and customer service. Ask your current manager for shift coverage responsibilities or informal supervisory duties to demonstrate readiness. When applying externally, emphasize any coaching, scheduling, or inventory accountability you've taken on, even without a formal title change.
Can you get a retail team lead job with little experience?
Yes, some retailers promote from within after six to twelve months on the floor, particularly in high-turnover environments where supervisory openings are frequent. If you're applying externally with limited formal lead experience, focus your application on any situation where you directed coworkers, trained new hires, or took ownership of a section or process, since those examples carry weight even without a previous title.
What does the retail team lead interview process look like?
Most retail team lead interviews follow two to three stages: an initial phone or video screen with a recruiter or store manager, followed by an in-person interview focused on situational and behavioral questions about team management and customer escalations. Some employers add a final conversation with a district or operations manager. The full process typically moves quickly, often wrapping within two weeks from application to offer.
Where can I find and apply to retail team lead jobs?
You can find and apply to retail team lead jobs on Migrate Mate, which lists current openings from across the United States in one place. Find roles that match your experience, location, and schedule preferences, then apply directly to each listing that fits.
See All 412+ Retail Team Lead Jobs
Find roles that match your experience and apply in just a few clicks.
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