Risk Operations Specialist Jobs in Fort Worth, TX

Why GM Financial?

GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in North America, South America, and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses.

At GM Financial, our team members define and shape our culture — an environment that welcomes new ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.

Our Purpose: We pioneer the innovations that move and connect people to what matters.

This position will be posted until filled.

About the role:

The Risk Analyst - Portfolio Analytics is responsible for conducting analysis and developing reporting to monitor portfolio performance. The analysis and reporting are leveraged by many internal customers, including senior and executive management, to evaluate and communicate credit performance trends.

In this role you will:

• Utilize data exploration and advanced spreadsheet/technical skills to monitor portfolio performance and report results to senior management.
• Summarize findings, develop recommendations and present analyses to management in a clear, concise, convincing, and actionable format.
• Employ best practices of data analysis and validation to ensure data results are accurate.
• Promote innovative ways to visualize and digest complex data.
• Create and maintain organized, efficient, and repeatable processes for monitoring portfolio performance.
• Proactively monitor and report relevant changes in portfolio performance to management.
• Conduct ad hoc research projects incorporating project design, data collection and analysis, summarization of findings, and presentation of results.
• Work directly with internal customers (management) to create/adjust reports to effectively communicate portfolio performance.

What makes You an ideal candidate?

• Demonstrated understanding of data exploration, analysis and visualization, quantitative and analytical methods, and sophisticated reporting techniques.
• Advanced with Microsoft Excel, PowerPoint, and Word.
• Experience with data analysis and spreadsheet modeling and/or reporting.
• Experience with coding (SAS or SQL preferred) for data exploration and transformation in a data warehouse environment.
• Experience with data visualization software such as Power BI, Tableau, SAS Visual Analytics or Cognos Analytics is preferred.
• Demonstrated quantitative skills.
• Acute attention to detail.
• Effective written and verbal presentation skills.
• Capable of managing multiple projects, including ability to coordinate and balance numerous tasks in a time-sensitive environment, under pressure, meeting deadlines.
• Ability to identify and understand business issues and map them into quantitative questions.
Understanding of the metrics utilized in monitoring the performance of a consumer lending portfolio is a plus.

Additional Knowledge and Skills

Working effectively within an AI enabled environment:

• Ability to use AI tools (e.g., Microsoft Copilot) to support daily work.
• Skills in evaluating AI outputs for accuracy, compliance, and bias.
• Experience integrating AI into workflows to improve efficiency or insights.
• Familiarity with AI assisted research, summarization, and content generation.
Understanding of responsible AI use, including ethics and data protection.

Work Experience & Education

• 0-2 years experience working with complex Excel workbooks, querying large multi-table datasets, data analysis, and data presentation; experience in consumer loan or lease portfolio analysis, reporting and/or forecasting preferred.
• High School Diploma.
• Associate Degree.
• Bachelor’s Degree Finance, Economics, Mathematics, Business, Business Analytics, MIS, or other quantitative field; degrees in non-quantitative fields considered with adequate work experience required.
Master’s Degree Finance, Economics, Mathematics, Business, Business Analytics, MIS, or other quantitative field preferred.

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What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.

Our Culture: Our team members define and shape our culture — an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.

Compensation: Competitive pay and bonus eligibility.

Work Life Balance: Flexible hybrid work environment, 2-days a week in office.

NOTE: We are unable to consider candidates who require visa sponsorship for this position.

This position is not open to agency submissions.

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