Risk Operations Specialist Jobs in Irving, TX

Job Overview

PenFed is hiring a (Hybrid) Manager, Consumer Lending Policy & Risk Analytics at our Tysons, Virginia or Irving, Texas location. The primary focus of this job is to manage credit analysis to drive sustainable growth in consumer credit policy and conduct credit risk monitoring to ensure policy performance. You will explore utilizing AI in your analysis and collaborate in building advanced valuation and risk detection models. You will conduct hands-on analysis and have people management opportunities. You have a direct influence on strategic goal setting for the broader Consumer Lending Policy and Analytics team and positively impact on PenFed's credit product experience for millions of PenFed members.

Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned.

• Develop and manage automated and judgmental decisions within credit policies for both new account acquisition and accounts on book, from approve/decline, line assignment and/or portfolio risk management.
• Individual contributor or manage one analyst to achieve team's strategic goals, training and assisting development of skills and cultivating credit culture.
• Drive monitoring and analyses of credit risk for both organic and acquired portfolio, prepare related management reporting package and provide insights on root causes, emerging credit trends and implications on Allowance for Loan Losses.
• Define risk segmentation, lead analysis for credit policy optimization and risk mitigation strategies, focusing on new account acquisition or existing account management policies.
• Collaborate with modeling teams to build and validate risk and/or NPV valuation models using both internal and external data sources, implement models in policy optimization, and/or monitor model performance on an ongoing basis.
• Provide ongoing or ad-hoc risk analytics to support credit or new product expansion.
• Independently lead the effort for any ad hoc analysis and deep dive to understand the business drivers of credit trends, derive actionable insights and make sound business recommendations
• Collaborate with business line product managers in optimizing marketing campaigns used in acquisitions and/or customer management that align with the credit policies and scoring models.
• Participate in external and internal audits, and regulatory examinations as needed.
• Identify required data and work with data stewards to understand data source, ensure data quality and retrieve data on a timely basis. Contribute to credit data mart and corporate database designs.
• Explore creative ways to incorporate AI into credit analysis and BAU process.

Qualifications

Equivalent combination of education and experience is considered.

• Bachelor's degree in business, finance, economics, computer science, engineering, math, statistics, or other quantitative discipline required, MBA or master's degree preferred.
• Minimum of eight (8) years' experience in credit risk policy & analysis, credit risk management or modeling in the financial services industry.
• Minimum of three (3) years of supervisory / assistant manager experience required.
• Experience in Consumer Lending products including Credit Card, Auto Loan and Unsecured Personal Loan is required.
• Expert level skills in various data analysis and visualization tools including SQL, Excel, and PowerPoint are required.
• Proficiency with statistical tools, R & Python and Tableau experience, is strongly preferred.
• Excellent written, verbal communication and presentation skills.
• Curiosity, attention to details, strong critical thinking and problem-solving skills.
• Ability to work effectively in ambiguous situations, ability to prioritize among multiple projects.
• Self-motivated and strong interpersonal skills to actively lead and implement ideas in a cross-functional team environment.
• Experience using A.I. tools preferred.

Supervisory Responsibility

This position will supervise employees.

Licenses and Certifications

There are no additional licenses and/or certifications required.

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

*Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.*

Travel

Ability to travel to various worksites and be on-call is required.

#LI-Hybrid

Benefits

At PenFed, we offer a robust benefits package designed to support you both personally and professionally. You'll have access to comprehensive health, dental, and vision plans; paid time off; and family-friendly benefits like paid parental leave, care support, and fitness center access. Financial wellness is encouraged through features like a 401(k) match, employee loan discounts, and fully paid life and disability coverage. We also support growth via education assistance, community involvement, and volunteer opportunities.

Our Purpose

Helping members achieve their dreams since 1935. Pentagon Federal Credit Union (PenFed) is one of America's largest federal credit unions, serving 2.8 million members worldwide with $29 billion in assets. PenFed offers market-leading certificates, checking and savings, credit cards, personal loans, mortgages, auto loans, and a wide range of other financial services, always with members' interests in mind. PenFed is federally insured by the NCUA and is an Equal Housing Lender.

Berkshire Hathaway HomeServices PenFed Realty, LLC is a full-service real estate company ready to assist our clients with buying, selling and renting a home. The company is a wholly owned subsidiary of PenFed Credit Union and is the largest independently-owned brokerage in the Berkshire Hathaway HomeServices network, placing us in the top 1% of all real estate brokerages in the country. With almost 60 offices and nearly 2,000 world-class sales professionals, we offer complete service coverage in Virginia, Maryland, the District of Columbia, Delaware, Pennsylvania, West Virginia, Florida, Tennessee, Kansas and Texas. In addition, we also offer specialized client services which include management of vacation properties and long-term rentals, corporate relocation services and national referral network.

Equal Employment Opportunity

PenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same. PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 402-639-8568.