Sales Support Specialist Jobs in Houston, TX

• Audit property and guest ledgers to ensure proper billing and payments
• Assist with posting payments to vendors, initiating electronic payments, and expediting payment when needed
• Audit general ledgers and market invoices for approval
• Execute property leases from initiation through completion/renewal in a timely manner
• Communicate with properties to obtain renewal offers as needed
• Deliver notices to vacate to market properties in a timely manner
• Build strong partnerships and relationships with property contacts
• Evaluate, identify, and communicate opportunities, issues, and trends to improve regional efficiency and guest experience
• Audit information in management software for accuracy in relation to sales and service
• Manage office and promotional supplies for the market
• Assist with regional motivation contests
• Manage meeting agendas for the region; run L10 meetings and take notes
• Manage office leases and expirations with General Counsel and VP of Accounting
• Perform other duties as assigned to support markets and guests

• Blend of sales, operations, and administrative responsibilities in one role
• Direct impact on guest experience and market efficiency
• Exposure to cross-functional collaboration across departments and vendors
• Opportunity to support leadership through meeting and project coordination
  

• Able to work in-office
• Proven multitasker with flexibility to handle various duties
• Strong administrative skills with excellent attention to detail
• Clear and concise communicator, both verbally and in writing
• Skilled in customer service and problem resolution
• Highly organized with strong follow-through
• Experienced with reservation systems and strong data entry skills
• Comfortable using general office equipment
• 1–3 years of hospitality or hotel customer service experience preferred
• High school diploma or equivalent required

• Competitive Base Salary
  • $22.74 - $26.79
• Medical, dental, and vision insurance options
• 401k plan with discretionary match
• Company paid life insurance, short term disability, and long term disability
• Supplemental life insurance, critical illness, accident, and identity theft protection
• One-of-a-kind culture dedicated to Diversity, Equity, and Inclusion
• Inclusive Awards and Recognition Program
• Vacation, sick, and floating holidays
• Paid time off
• Paid volunteer time
• Wellness program
• Complimentary use of corporate apartments for vacation or travel (when available)
• National is a drug & alcohol-free workplace. Please note that we conduct a background check and 5 panel drug screen after a contingent offer has been made.

Education

• High School or better

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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