Sales Support Specialist Jobs in Texas
Sales Support Specialist jobs in Texas are concentrated in Houston, Dallas, and Austin, where large technology, energy, and healthcare companies maintain extensive sales operations that depend on strong back-office support. Employers such as Dell Technologies, AT&T, and ExxonMobil consistently maintain sales support teams across the state, with openings at every level from coordinator to senior specialist. The most in-demand specialties in Texas include CRM administration, B2B sales operations, and contract and proposal coordination. See the openings below and apply to the ones that match your experience.
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Customer Service Specialist – E-Commerce & After-Sales Support
Location: Houston, TX 77064
Job Type: Full-time, On-site
Salary: Competitive, based on experience
Job Description
We are seeking a motivated and customer-focused Customer Service Specialist to join a growing renewable energy and e-commerce company specializing in solar panels, lithium batteries, solar inverters, and home energy storage solutions.
This position focuses on providing direct customer support through inbound phone calls, resolving product-related inquiries, managing customer complaints, and coordinating after-sales services.
The ideal candidate has hands-on experience in B2C customer service, inbound call handling, complaint resolution, and after-sales support.
Key Responsibilities
- Answer inbound customer service calls and promptly follow up on missed calls and customer inquiries.
- Assist customers with product questions, order status, shipping issues, warranty claims, and after-sales support.
- Handle customer complaints professionally and ensure timely resolution and follow-up.
- Coordinate product returns, refunds, replacements, and warranty requests.
- Communicate with warehouse and logistics teams to track returned products and resolve delivery issues.
- Maintain accurate customer records, service tickets, and order information in CRM systems.
- Follow company service standards and protect customer privacy.
- Help improve customer satisfaction, online store ratings, and customer retention.
- Collaborate with internal teams to resolve customer issues and improve service efficiency.
Qualifications
Required:
- Previous hands-on experience in phone-based customer service, call centers, or consumer customer support.
- Experience directly handling inbound calls and resolving customer complaints.
- Strong English communication skills, both verbal and written.
- Excellent listening, problem-solving, and interpersonal skills.
- Ability to remain professional and calm when handling difficult customers.
- Strong organizational skills and attention to detail.
- Proficiency in Microsoft Word, Excel, and basic computer applications.
- Must be legally authorized to work in the United States.
- Ability to work on-site in Houston, TX 77064.
Preferred:
- Experience in e-commerce customer support or after-sales service.
- Experience handling product returns, refunds, warranty claims, or replacements.
- Familiarity with Zendesk, Salesforce, Shopify, Amazon Seller Central, or similar customer service platforms.
- Experience supporting consumer electronics, home improvement, solar energy, or technical products.
- Bachelor's degree in Business, E-Commerce, Communications, or a related field.
Prior solar industry experience is not required. Product training will be provided.
Pay: $20.00 - $30.00 per hour
Work Location: In person
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Where Texas roles are concentrated, by current openings.
Sales Support Specialist Job Market in Texas
A snapshot from current Texas openings, updated as new roles post.
Who's Hiring
What Texas Employers Look For
The qualifications that appear most often in sales support specialist jobs across Texas.
- Proficiency in CRM platforms such as Salesforce or Microsoft Dynamics is required
- Associate or bachelor's degree in business, marketing, or a related field preferred
- Two or more years of sales support, inside sales, or customer service experience
- Strong written and verbal communication skills for client and internal coordination
- Ability to manage order processing, quoting, and contract documentation accurately
- Familiarity with Microsoft Office Suite, particularly Excel and Outlook
Sales Support Specialist Jobs in Texas: Frequently Asked Questions
How do you become a sales support specialist in Texas?
Most sales support specialist positions in Texas require at least an associate degree in business, marketing, or a related field, though many employers accept equivalent work experience in lieu of a degree. Texas does not require a state-issued license for this role. Building proficiency in Salesforce or another major CRM platform significantly improves a candidate's competitiveness, and completing a vendor-provided CRM certification is a concrete way to demonstrate that skill before applying.
Which companies hire sales support specialists in Texas?
Employers hiring sales support specialists in Texas right now include Macy's, AWG, and Lennox International, based on current listings on Migrate Mate as of November 2026. Texas's large base of technology, energy, and telecommunications headquarters means demand for sales support talent remains consistent across the state throughout the year.
Which Texas cities have the most sales support specialist jobs?
Houston, Austin, and Dallas have the most sales support specialist openings in Texas. Houston's concentration of energy and industrial companies, Dallas's deep pool of corporate headquarters and logistics firms, and Austin's fast-growing technology sector all generate sustained demand for sales support professionals, which is why those metros consistently account for the largest share of postings.
Are there remote sales support specialist jobs in Texas?
Yes, and they're more common than in many fields because sales support work is largely desk-based and conducted through digital tools. About 71% of sales support specialist openings tied to Texas are remote or hybrid as of November 2026, making it one of the more flexible role types on the market. Order management and CRM administration tasks tend to be the most amenable to fully remote arrangements.
How can I get hired as a sales support specialist in Texas with little or no experience?
The most realistic entry path is moving from a customer service or administrative coordinator role into a junior sales support position, since those jobs build the order management and communication skills Texas employers prioritize. Large Texas employers such as Dell Technologies and AT&T regularly hire entry-level sales operations associates and offer internal training programs. Completing a Salesforce Administrator certification or a similar CRM credential before applying gives candidates without direct sales support experience a concrete edge that hiring managers in Texas respond to.
Where can I find and apply to sales support specialist jobs in Texas?
You can find and apply to sales support specialist jobs in Texas on Migrate Mate, which lists current Texas openings. Search for roles that fit your experience level and target location, then apply directly to the ones that match.
See All 29 Sales Support Specialist Jobs in Texas
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