Sales Support Specialist Jobs in Ohio

Sales Consultant

About the Role:

Do you enjoy connecting with people, asking the right questions, and helping customers find solutions that can improve their daily lives? At The Good Feet Store, our Sales Consultants are consultative sales professionals who help customers reduce discomfort, improve mobility, and feel more confident on their feet. This role is ideal for someone who is goal-driven, energized by sales, and motivated by making a meaningful impact for others.

What You’ll Do:

• Create a welcoming, high-energy experience for every customer who visits the store
• Use a consultative sales approach by listening carefully, asking thoughtful questions, and understanding each customer’s comfort, mobility, and lifestyle goal
• Recommend Good Feet arch support solutions with confidence, product knowledge, and genuine care
• Build trust with customers by focusing on their needs first and helping them feel supported throughout the sales process
• Work toward personal and team sales goals while contributing to a positive, accountable store culture
• Follow daily store operations, including opening and closing procedures, merchandising standards, and customer follow-up
• Use POS and CRM systems, including Salesforce or similar tools, to manage customer information and sales activity
• Participate in store and company-wide meetings, training, and coaching opportunities
• Represent the Easy Step Vision, Mission, and Values in every customer and team interaction
• Occasionally travel to nearby stores to support the business as needed

Why This Role Is Different:

• You are not just selling a product; you are helping people move, work, exercise, and enjoy life with greater comfort.
• You will have a clear opportunity to grow your income through strong performance and a commission structure tied to results.
• You will receive coaching, training, and support from a team that values discipline, teamwork, accountability, and customer impact.

Benefits:

• Medical, dental, vision, HSA, accidental, and disability insurance offered to full-time employees after 60 days
• 401(k) program offered to full-time employees after 90 days
• Paid Time Off for employees that begins accruing on the first payroll cycle
• Amazing retail hours: 10 AM - 7 PM, Monday - Saturday; closed every Sunday
• Paid Saturday lunches for specific store goals being met
• Discounts on products purchased in store
• Earn points for discounts on experiences or cash out points to receive various gift cards

Compensation:

Hourly Base + Commission

• Average annual amount of hourly rate and commission: $50,000-$70,000
• Base hourly rates are paid every two weeks for hours worked in the pay period
• A tiered commission structure; commission rates are based on total sales in the previous month
• Commission is paid monthly

You’ll Be a Great Fit If You Are:

• Sales-minded and motivated by goals, performance, and earning potential
• Passionate about helping people feel better, move better, and improve their quality of life
• A natural relationship-builder who can make customers feel comfortable, heard, and respected
• Curious, attentive, and comfortable asking questions to uncover customer needs
• Coachable, self-motivated, adaptable, and eager to keep improving
• Confident communicating value, overcoming hesitation, and guiding customers toward a decision
• Professional, organized, and comfortable using technology, including POS and CRM systems
• A team player who brings energy, accountability, and a positive attitude to the store every day

Education and Experience:

• High School Diploma or G.E.D. required
• Consultative sales, retail sales, commissioned sales, customer service, or other customer-facing experience preferred

Physical Requirements:

• Must be comfortable with constant talking, standing, walking, kneeling, assisting customers to remove or put on shoes, bending, reaching, and the ability to assist customers on their walk and balance tests as appropriate
• Lifting up to 40 pounds
• Ascending or descending ladders or step stools

Additional Employment Information

• A background check will be performed as a condition of employment

Who We Are:

At Easy Step Enterprises, a franchisee of The Good Feet Store – America’s #1 Arch Support Store, we don’t just sell arch supports. We help people reclaim their mobility, confidence, and quality of life. With 30 locations across North Carolina, Virginia, DC, Maryland, Tennessee, and Ohio, we serve everyone from runners to teachers, college athletes to grandparents, people who want to live pain-free and move freely. You’ll join a team that holds itself to high standards; one built on discipline, teamwork, and accountability. Here, excellence isn’t optional; it’s who we are. If you’re driven by purpose, motivated by challenge, and inspired by impact, this is your calling.

If you are competitive, compassionate, and ready to grow in a sales role where your work can make a real difference, we would love to meet you.

Requirements

• Work Hours: 40 to 40 hours work
• Required Education: High school or equivalent
• Required Experience: Mid level(2) years