Senior Implementation Specialist Jobs
Senior Implementation Specialist jobs are open across enterprise software, healthcare IT, fintech, and professional services, at levels from mid-career to staff and principal, with specializations in CRM configuration, ERP rollouts, and onboarding program design. Find a role that fits from the openings below and apply directly.
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Showing 5 of 348+ Senior Implementation Specialist jobs
INTRODUCTION
Simpson Strong-Tie is a leader in engineered structural connectors, software, and solutions for the building industry. We maintain a reputation as a trusted manufacturer, partner, and corporate citizen committed to our customers and employees.
Our founder, Barc Simpson established 9 Principles of Business we live out as company values and have made Simpson Strong-Tie an inspiring place to work since 1956. Our team of talented people are dedicated to our shared mission: to provide solutions that help people design and build safer, stronger structures.
Learn about our company culture directly from our team.
ROLE AND RESPONSIBILITIES
As a Component Manufacturing Implementation & Support Specialist - Truss Design, you will oversee the consultation, implementation, training and support of Simpson Strong-Tie’s component solutions software. You will work alongside branch sales representatives to identify opportunities and provide software solutions for current and prospective customers. You will play an integral role on the Component Manufacturing sales team and will coordinate their efforts to ensure they are in alignment with the overall team, branch, and company objectives to grow Simpson Strong-Tie’s Component Manufacturing market segment. As the Implementation & Support Specialist you will work with Regional Sales Managers, Component Manufacturing teams, Marketing, and other TSRs to develop/coordinate sales strategies and programs; and communicate appropriate market trends and field intelligence to provide to Management and Operations to ensure customer satisfaction.
Manage the customer software implementation process. This will include developing and managing the implementation schedule, establishing customer success measures in alignment with system capabilities, advising on best practices, installing and configuring the system while developing, documenting, and facilitating end-user training. (50%)
Coordinate projects with our Design Services and Component Review Services teams, working closely with internal and external customers to document, schedule, manage, design, and review projects as required. (15%)
Act as a liaison between the customer and our software product and development teams by acting as a subject matter expert and bridge between all parties. You will translate end-user requirements and issues into technical requirements for our software and development teams to further enhance the system to meet the needs of our customers. You will assist internal teams in testing new features, ensuring alignment with customer needs. As enhancements are released, you will work with our customers on enhancement deployment and validation to ensure they meet our customer’s requirements. (15%)
Provide ongoing post-implementation support and training of ICS software systems, including assisting ICS Help Desk with existing customer support needs. (10%)
Collaborate with the sales team by assisting them in performing client needs assessment to determine potential customer fit, advising on the technical capabilities of our software for demonstrations, and identifying technical requirements of the customer and ensuring our software can meet their needs. (10%)
BASIC QUALIFICATIONS
- Bachelor’s degree preferred.
- 3-5 years of design and engineering of prefabricated metal plate connected wood trusses and/or EWP. Understanding of wood framed construction practices, details, related building codes and design standards preferred.
- Analysis/Reasoning: Ability to make sound business judgments.
- Creative & Innovative Thinking: Ability to exhibit creativity and innovation when contributing to organizational and individual objectives.
- Decision Making & Judgement: Ability to balance analysis, wisdom, experience, and perspective when making decisions.
- Mathematical Reasoning: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
- Problem Solving: Ability to identify options for solving a problem and evaluate the strengths and weaknesses.
- Adaptability & Flexibility: Ability to respond positively to change, embracing and using new practices or values to accomplish goals and solve problems.
- Customer Focus: Ability to build and sustain productive customer relationships.
- Relationship Building: Ability to work collaboratively with employees within department and across functions.
- Organization & Prioritization: Ability to manage multiple projects and priorities simultaneously as well as quickly reallocate resources in order to respond to changing customer and team member needs.
- Computer/Software/Technology: Ability to utilize Microsoft Office suite, working knowledge of SQL databases, and basic understanding of computer networking, along with hardware and software troubleshooting.
PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand, walk, sit, see, talk, and hear. While performing the duties of this job, the employee may occasionally push or lift up to 50 lbs. This job operates in both a professional office environment, customer sites and outdoor construction job sites. This role routinely uses standard office equipment such as computers, phones, printers/scanners, etc. The employee occasionally works around moving mechanical parts. Noise level may be loud at times.
TRAVEL
This job requires approximately 60% domestic travel.
WORK STATUS & LOCATION
This full-time, exempt position can be located anywhere in Northeast and Southeast regions near a major metropolitan area. It is eligible for remote work.
RELOCATION
Relocation is not available for this position.
PAY
$71,900 - $115,000 / year
LI-Remote
REWARDS AT SIMPSON STRONG-TIE
We recognize and reward employees with a carefully designed and comprehensive rewards package, including competitive compensation, quarterly bonuses or commission and first-rate benefits. May exclude some positions, such as seasonal jobs.
- Quarterly Bonuses/Commission: You will be eligible for either a bonus or commission, paid on a quarterly basis. We believe all employees affect customers, sales and revenue — directly or indirectly – and should be rewarded by sharing the company profits.
- Benefits: We provide a wide range of benefits for eligible full-time employees including: medical, dental, vision, retirement contributions, employee stock purchase and bonus plans, pay for holidays, vacation, sick days, funerals and jury duty, years of service awards, employee discounts, employee referral bonuses, charitable contribution matching, education reimbursement and more. View benefit plan details here: https://benefits.strongtie.com/.
In keeping with our values and commitment to diversity, equity, and inclusion in our communities, we are an equal opportunity employer. This means that our employment decisions are based on your qualifications and merit, and our business needs.
Please note all job offers are contingent upon a successful drug screen and criminal background check, in accordance with applicable local, state, and federal laws.
NowHiring #GetHired #Hiring #HiringNow
INTRODUCTION
Simpson Strong-Tie is a leader in engineered structural connectors, software, and solutions for the building industry. We maintain a reputation as a trusted manufacturer, partner, and corporate citizen committed to our customers and employees.
Our founder, Barc Simpson established 9 Principles of Business we live out as company values and have made Simpson Strong-Tie an inspiring place to work since 1956. Our team of talented people are dedicated to our shared mission: to provide solutions that help people design and build safer, stronger structures.
Learn about our company culture directly from our team.
ROLE AND RESPONSIBILITIES
As a Component Manufacturing Implementation & Support Specialist - Truss Design, you will oversee the consultation, implementation, training and support of Simpson Strong-Tie’s component solutions software. You will work alongside branch sales representatives to identify opportunities and provide software solutions for current and prospective customers. You will play an integral role on the Component Manufacturing sales team and will coordinate their efforts to ensure they are in alignment with the overall team, branch, and company objectives to grow Simpson Strong-Tie’s Component Manufacturing market segment. As the Implementation & Support Specialist you will work with Regional Sales Managers, Component Manufacturing teams, Marketing, and other TSRs to develop/coordinate sales strategies and programs; and communicate appropriate market trends and field intelligence to provide to Management and Operations to ensure customer satisfaction.
Manage the customer software implementation process. This will include developing and managing the implementation schedule, establishing customer success measures in alignment with system capabilities, advising on best practices, installing and configuring the system while developing, documenting, and facilitating end-user training. (50%)
Coordinate projects with our Design Services and Component Review Services teams, working closely with internal and external customers to document, schedule, manage, design, and review projects as required. (15%)
Act as a liaison between the customer and our software product and development teams by acting as a subject matter expert and bridge between all parties. You will translate end-user requirements and issues into technical requirements for our software and development teams to further enhance the system to meet the needs of our customers. You will assist internal teams in testing new features, ensuring alignment with customer needs. As enhancements are released, you will work with our customers on enhancement deployment and validation to ensure they meet our customer’s requirements. (15%)
Provide ongoing post-implementation support and training of ICS software systems, including assisting ICS Help Desk with existing customer support needs. (10%)
Collaborate with the sales team by assisting them in performing client needs assessment to determine potential customer fit, advising on the technical capabilities of our software for demonstrations, and identifying technical requirements of the customer and ensuring our software can meet their needs. (10%)
BASIC QUALIFICATIONS
- Bachelor’s degree preferred.
- 3-5 years of design and engineering of prefabricated metal plate connected wood trusses and/or EWP. Understanding of wood framed construction practices, details, related building codes and design standards preferred.
- Analysis/Reasoning: Ability to make sound business judgments.
- Creative & Innovative Thinking: Ability to exhibit creativity and innovation when contributing to organizational and individual objectives.
- Decision Making & Judgement: Ability to balance analysis, wisdom, experience, and perspective when making decisions.
- Mathematical Reasoning: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
- Problem Solving: Ability to identify options for solving a problem and evaluate the strengths and weaknesses.
- Adaptability & Flexibility: Ability to respond positively to change, embracing and using new practices or values to accomplish goals and solve problems.
- Customer Focus: Ability to build and sustain productive customer relationships.
- Relationship Building: Ability to work collaboratively with employees within department and across functions.
- Organization & Prioritization: Ability to manage multiple projects and priorities simultaneously as well as quickly reallocate resources in order to respond to changing customer and team member needs.
- Computer/Software/Technology: Ability to utilize Microsoft Office suite, working knowledge of SQL databases, and basic understanding of computer networking, along with hardware and software troubleshooting.
PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand, walk, sit, see, talk, and hear. While performing the duties of this job, the employee may occasionally push or lift up to 50 lbs. This job operates in both a professional office environment, customer sites and outdoor construction job sites. This role routinely uses standard office equipment such as computers, phones, printers/scanners, etc. The employee occasionally works around moving mechanical parts. Noise level may be loud at times.
TRAVEL
This job requires approximately 60% domestic travel.
WORK STATUS & LOCATION
This full-time, exempt position can be located anywhere in Northeast and Southeast regions near a major metropolitan area. It is eligible for remote work.
RELOCATION
Relocation is not available for this position.
PAY
$71,900 - $115,000 / year
LI-Remote
REWARDS AT SIMPSON STRONG-TIE
We recognize and reward employees with a carefully designed and comprehensive rewards package, including competitive compensation, quarterly bonuses or commission and first-rate benefits. May exclude some positions, such as seasonal jobs.
- Quarterly Bonuses/Commission: You will be eligible for either a bonus or commission, paid on a quarterly basis. We believe all employees affect customers, sales and revenue — directly or indirectly – and should be rewarded by sharing the company profits.
- Benefits: We provide a wide range of benefits for eligible full-time employees including: medical, dental, vision, retirement contributions, employee stock purchase and bonus plans, pay for holidays, vacation, sick days, funerals and jury duty, years of service awards, employee discounts, employee referral bonuses, charitable contribution matching, education reimbursement and more. View benefit plan details here: https://benefits.strongtie.com/.
In keeping with our values and commitment to diversity, equity, and inclusion in our communities, we are an equal opportunity employer. This means that our employment decisions are based on your qualifications and merit, and our business needs.
Please note all job offers are contingent upon a successful drug screen and criminal background check, in accordance with applicable local, state, and federal laws.
NowHiring #GetHired #Hiring #HiringNow
Senior Implementation Specialist Jobs by Experience Level
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Find JobsSenior Implementation Specialist Job Market
Who's Hiring
Top Industries Hiring
- Technology & Software27
- Consulting & Professional Services14
- Banking & Financial Services5
- Manufacturing4
- Accounting & Auditing4
What Employers Look For
The qualifications that appear most often in senior implementation specialist jobs.
- 3 or more years of end-to-end software or platform implementation experience
- Proficiency in at least one major enterprise platform such as Salesforce, Workday, or ServiceNow
- Demonstrated ability to manage client relationships and cross-functional project teams
- Experience creating and delivering training materials, runbooks, or onboarding documentation
- Familiarity with project management methodologies including Agile, Scrum, or waterfall
- Bachelor's degree in information technology, business, computer science, or a related field
Tips for Your Senior Implementation Specialist Job Search
Quantify your implementation project outcomes
Hiring managers for senior implementation specialist roles want to see scope and results, not just responsibilities. Replace vague bullets with specifics: number of client sites onboarded, reduction in go-live delays, or improvement in user adoption rates you drove directly.
Certify in the platforms your targets use
Salesforce, ServiceNow, Workday, and SAP each have certification tracks that appear repeatedly in senior implementation specialist postings. Earning the cert for the platform a target employer uses signals you can ramp without handholding, which is exactly what senior-level hiring managers need.
Apply early to roles that fit
Migrate Mate lists senior implementation specialist openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Filter postings by deployment methodology
Job descriptions for senior implementation specialists vary sharply between waterfall-driven enterprise ERP shops and agile SaaS companies. Identify which methodology appears in each posting and match your resume's project language accordingly so your experience reads as immediately relevant.
Prepare a client-facing communication example
Interviewers for senior implementation specialist roles almost always probe for how you handle scope creep, escalations, or resistant end users. Walk into your interview with a concrete example of a difficult stakeholder situation you resolved, including what you said and the outcome.
Negotiate around the full engagement lifecycle
When you receive an offer, ask how post-launch support responsibility is structured and whether on-call or travel expectations are included. Senior implementation specialists who clarify scope at offer stage avoid compensation mismatches that only surface after the first major go-live.
Senior Implementation Specialist Jobs: Frequently Asked Questions
Which companies are hiring the most senior implementation specialists?
The companies hiring the most senior implementation specialists right now include ADP, AJAIA, and AssistIQ, with the largest share of openings in California, Texas, and Florida, based on current listings on Migrate Mate as of August 2026. Demand is consistently strong at enterprise software vendors, healthcare IT platforms, and large systems integrators.
How many senior implementation specialist jobs are remote?
About 65% of senior implementation specialist openings are fully remote or hybrid as of August 2026, making it one of the more flexible roles in technical project delivery. Sub-specialties focused on software configuration, training design, and client onboarding coordination tend to carry the highest share of remote-eligible postings.
How do you become a senior implementation specialist?
Start in a junior implementation, solutions consultant, or customer success role where you manage at least one full deployment lifecycle from discovery through go-live. Build platform-specific expertise by earning certifications in tools your target employers use. Move into client-facing project ownership as soon as possible, accumulate documented results across multiple engagements, and develop a reputation for managing stakeholder escalations independently before pursuing senior titles.
Can you get hired as a senior implementation specialist without direct implementation experience?
It's possible if you can demonstrate transferable depth. Candidates from consulting, technical account management, or solutions engineering backgrounds who have managed complex client deployments often make the transition successfully. Emphasize any experience owning a project from kickoff through adoption, configuring software to meet client requirements, or training end users at scale, and pair it with a platform certification relevant to the employer's stack.
What does the senior implementation specialist interview process look like?
Most processes run three to four rounds. An initial recruiter screen covers background and role fit, followed by a hiring manager conversation focused on project experience and client-handling approach. A technical or scenario round then tests your knowledge of the platform or methodology the team uses, often through a case study or live configuration exercise. Final rounds typically involve meeting cross-functional stakeholders or a panel from the customer success or product teams.
Where can I find and apply to senior implementation specialist jobs?
You can find and apply to senior implementation specialist jobs on Migrate Mate, which lists current openings from employers across the United States. Search the available roles, find the ones that match your experience and target industry, and apply directly to each listing from the page.
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