Service Advisor Jobs in Plano, TX
Service Advisor jobs in Plano, Texas are in strong demand, concentrated along the Legacy Drive corridor, the Plano Parkway business district, and the West Plano automotive retail cluster, across dealership service departments, fleet management operations, and warranty service centers. Employers hiring right now include Jiffy Lube, Pro finish, and Sam's Club. Find a role that fits below and apply directly.
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Why Join Stuart's Paint and Body, a Quality Collision Group brand?
Top-5% Benefits Plan in America: Our team is our heartbeat. We invest in benefits that support your health, financial well-being, and future.
Earning Potential: Competitive compensation with six-figure earning potential in select roles.
Career Growth: Ongoing training, certifications, and advancement opportunities to support your professional development.
Supportive Team Culture: Work with a team that values integrity, customer-focused service, and continuous improvement.
Job Summary
The Collision Estimator / Service Advisor evaluates vehicle damage, prepares accurate repair estimates, and guides customers through the collision repair process from intake through delivery. This role works closely with insurance carriers, technicians, parts, and production leadership to develop complete repair plans, manage supplements, and keep customers informed. The position is responsible for balancing repair accuracy, customer service, insurer requirements, and efficient shop workflow.
Responsibilities / Essential Functions
- Inspect damaged vehicles and prepare complete, accurate collision repair estimates.
- Document damage, labor operations, parts, photos, and repair procedures in accordance with insurer and company requirements.
- Communicate with customers regarding repair scope, timeline, updates, and final delivery.
- Work with insurance carriers on claims, approvals, supplements, and documentation.
- Coordinate with blueprint, production, parts, and technicians to support an accurate repair plan.
- Review supplements and update estimates as additional damage is discovered.
- Reconcile repair orders and prepare final invoices that match approved estimates and supplements.
- Maintain organized documentation and provide a high level of customer service throughout the repair.
Qualifications
- Minimum 6 months of collision estimating or collision service advisor experience required.
- Knowledge of the collision repair process, estimating procedures, insurer protocols, and supplement documentation.
- Experience with CCC ONE estimating software required; experience with other estimating platforms is a plus.
- Working knowledge of OEM repair procedures and ICAR standards.
- Ability to upload estimates, images, and documentation to meet major insurance program requirements.
- Strong customerservice, sales, oral communication, and written communication skills.
- Highly organized and detail oriented with the ability to manage multiple active repairs.
- Valid driver's license required.
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Paid Holidays and Vacation
- 401(k) with employer match
- Paid Training
About Quality Collision Group LLC
BE AN ORIGINAL At Quality Collision Group, our people are as unique as our approach to our industry. Our teams offer more than a job; we provide a chance to be your best, make friends, and have fun. We're passionate about repairing vehicles the right way.Why Join Stuart's Paint and Body, a Quality Collision Group brand?
Top-5% Benefits Plan in America: Our team is our heartbeat. We invest in benefits that support your health, financial well-being, and future.
Earning Potential: Competitive compensation with six-figure earning potential in select roles.
Career Growth: Ongoing training, certifications, and advancement opportunities to support your professional development.
Supportive Team Culture: Work with a team that values integrity, customer-focused service, and continuous improvement.
Job Summary
The Collision Estimator / Service Advisor evaluates vehicle damage, prepares accurate repair estimates, and guides customers through the collision repair process from intake through delivery. This role works closely with insurance carriers, technicians, parts, and production leadership to develop complete repair plans, manage supplements, and keep customers informed. The position is responsible for balancing repair accuracy, customer service, insurer requirements, and efficient shop workflow.
Responsibilities / Essential Functions
- Inspect damaged vehicles and prepare complete, accurate collision repair estimates.
- Document damage, labor operations, parts, photos, and repair procedures in accordance with insurer and company requirements.
- Communicate with customers regarding repair scope, timeline, updates, and final delivery.
- Work with insurance carriers on claims, approvals, supplements, and documentation.
- Coordinate with blueprint, production, parts, and technicians to support an accurate repair plan.
- Review supplements and update estimates as additional damage is discovered.
- Reconcile repair orders and prepare final invoices that match approved estimates and supplements.
- Maintain organized documentation and provide a high level of customer service throughout the repair.
Qualifications
- Minimum 6 months of collision estimating or collision service advisor experience required.
- Knowledge of the collision repair process, estimating procedures, insurer protocols, and supplement documentation.
- Experience with CCC ONE estimating software required; experience with other estimating platforms is a plus.
- Working knowledge of OEM repair procedures and ICAR standards.
- Ability to upload estimates, images, and documentation to meet major insurance program requirements.
- Strong customerservice, sales, oral communication, and written communication skills.
- Highly organized and detail oriented with the ability to manage multiple active repairs.
- Valid driver's license required.
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Paid Holidays and Vacation
- 401(k) with employer match
- Paid Training
About Quality Collision Group LLC
BE AN ORIGINAL At Quality Collision Group, our people are as unique as our approach to our industry. Our teams offer more than a job; we provide a chance to be your best, make friends, and have fun. We're passionate about repairing vehicles the right way.See All 305+ Service Advisor Jobs in Plano
Find roles in Plano that match your experience and apply in just a few clicks.
Find Service Advisor JobsService Advisor Job Market in Plano
Who's Hiring
- Jiffy Lube38
- Pro finish38P
- Sam's Club38
- LUXUR AUTOMOTIVE38L
- Quality Collision38
Service Advisor Jobs in Plano: Frequently Asked Questions
How do I get a service advisor job in Plano?
Focus your search on Plano's dense concentration of franchised dealerships along the Dallas North Tollway and US-75 corridors, plus the fleet and equipment service operations anchored in Legacy Business Park. Candidates who stand out typically have hands-on automotive service experience, strong customer communication skills, and familiarity with manufacturer warranty processes. Bilingual ability in English and Spanish is a genuine edge given the local customer base.
Which companies hire service advisors in Plano?
Employers hiring service advisors in Plano right now include Jiffy Lube, Pro finish, and Sam's Club, based on current listings on Migrate Mate as of November 2026. Plano draws a mix of large franchised dealership groups, independent multi-point service centers, and corporate fleet operators, reflecting the city's high vehicle ownership rates and strong suburban commercial base.
Are there remote service advisor jobs in Plano?
Yes, though sparingly, since service advisor work is largely on-site by nature, requiring in-person customer interaction and coordination with technicians. About 0% of service advisor openings tied to Plano are remote or hybrid as of November 2026, and these openings tend to be in warranty coordination, service scheduling, or customer follow-up roles rather than floor-facing advisor positions.
How can I get a service advisor job in Plano with little or no experience?
The most realistic entry path in Plano is through a service porter, lot attendant, or service scheduling coordinator role at one of the franchised dealership groups concentrated near the Dallas North Tollway. Many Plano dealerships promote internally, and starting in a customer-facing support role gives you direct exposure to the write-up and intake process. Completing a manufacturer-certified service advisor training program strengthens your candidacy significantly.
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