Service Engineer Jobs in California

Company Description

The California Independent System Operator (ISO) manages the flow of electricity across the high-voltage, long-distance power lines that make up 80 percent of California's power grid. We safeguard the economy and well-being of 30 million Californians by operating the grid reliably 24/7.

As the impartial grid operator, the California ISO opens access to the wholesale power market that is designed to diversify resources and lower prices. It also grants equal access to 25,865 circuit-miles of power lines and reduces barriers to diverse resources competing to bring power to customers.

The California ISO's function is often compared to that of air traffic controllers. It would be grossly unfair for air traffic controllers to represent one airline and profit from allowing that company's planes to go through before others. In the same way, the California ISO operates independently—managing the electron traffic on a power grid we do not own—making sure electricity is safely delivered to utilities and consumers on time and reliably.

The California ISO is committed to the health, safety, and work/life integration of its employees, and is proud to offer flexible work arrangements. This position is available in a hybrid schedule.

Relocation assistance is available.

Job Description

Under the general direction of the Manager, maintains the integrity of enterprise-wide local area networks and cyber security infrastructure. Participates in planning, developing, testing, implementation and support of technical solutions for company-wide data and voice communications. Works with vendors and service providers to ensure stability and reliability of company's critical voice and data infrastructure. Engages with company-wide business units to provide network design solutions for business requirements. Works to ensure the highest level of associated systems operations, reliability and security.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Leads in the planning, design, testing, implementation and participates in the support of technical solutions for data and voice communications infrastructure in support of Network Services; Provides 24x7 on call technical support as required.
• Engages with company-wide business units to provide network design solutions for business requirements, and works to ensure the highest level of associated systems operations, reliability and security.
• Provides technical guidance and expertise to team members and associated staff.
• Participates in department planning, research and development to ensure that company is using up-to-date technologies to comply with corporate standards, goals and objectives.
• Leads vendor management activities to ensure continued reliability, availability, and security of company's telecommunications and data network infrastructure.

Qualifications Level of Education and Discipline:

A Bachelor's degree (BA, BS) or equivalent education, training or experience in Engineering, Computer Engineering or closely related field. Master Degree preferred.

Amount of Experience:

Equivalent years of education and training, plus five (5) or more years related experience.

Certifications:

Industry certifications (Cisco Certified Network Professional, Cisco Certified Internetworking Expert, Certified Information Systems Security Professional etc.) preferred.

Type of Experience:

• Information technology, network and security administration.
• Experience with IT network and security engineering.
• Must have significant experience designing and supporting local area and wide area networks, advanced understanding and experience with routing protocols (OSPF, EIGRP, BGP), site-to-site VPNs, ACLs, Layer 2 technologies, diagramming, documenting, and project planning.
• Experience with content delivery technologies (F5).
• Experience debugging complex system issues in production environments, determining root causes, and implementing solutions to recover functionality of systems in a timely manner.

Additional Skills and Abilities:

Must be able to work effectively in a team environment as facilitator and team member. Excellent analytical, verbal and written communication and documentation skills required, with a demonstrated attention to detail. Ability to use deductive reasoning and analytical thinking with sound judgment and decision-making skills. Excellent interpersonal and conflict resolution skills are also essential. Must be self-starting and willing and able to work independently in a dynamic corporate organization under pressure of tight deadlines and aggressive expectations. Self-motivated, problem solving skills and the ability to influence others without direct authority.

Good attitude, communication and interpersonal skills. Working knowledge of ISO Markets required. Thorough knowledge of IT systems development and data networking systems.

Additional Information

The pay range for the Sr Network Services Engineer position is $53.22 - $74.50 per hour.