Service Engineer Jobs in New York
Service Engineer jobs in New York are in strong demand, with steady hiring across medical device manufacturers, industrial automation, telecommunications infrastructure, and building systems firms at every level from entry-level field technician through senior systems specialist. The busiest hiring markets are New York City, Buffalo, and Albany, where anchor employers such as Siemens, IBM, and Philips Healthcare maintain significant service and support operations. Customer-facing technical service, HVAC and building controls, and biomedical equipment support are the most sought-after specialties in the state. Find a role that fits below and apply directly.
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Showing 5 of 60+ Service Engineer jobs
Position Summary:
Seeking a driven and motivated engineer to join our sales team focusing on growing business with existing customers and developing new business. This position will involve applications engineering, sales support and field service work. Sales Engineers should be comfortable working in a result-driven, fast-paced environment.
Position will involve extensive formalized training plus work under a mentor, developing skills and gaining an understanding of CaptiveAire products, how we go to market, application engineering processes etc. as well as business development and sales strategies.
Why Work for CaptiveAire?
- Nation's leading manufacturer of commercial kitchen ventilation systems, and now offering a complete solution of fans, heaters, ductwork and HVAC equipment. Our primary purpose is to provide fully integrated, sustainable HVAC Systems.
- Leader in the industry for over 40 years with innovative technologies, unmatched service, competitive pricing, and rapid lead times.
- Mission: to provide the highest quality products and service to our users at the lowest possible price
- Strong commitment to the development of our employees, including continuous education opportunities like sponsorship for Professional Engineering license and continuous education through weekly webinars and company developed technical videos
What our employees have to say:
There is never a day you don't learn something new at CaptiveAire. I am able to learn something new due to the freedom to take on new tasks independently and problem solve.
I love the mindset of continuous learning and pushing the bounds of your capabilities and knowledge. I love the people I work with and the in-office work environment.I love how Captiveaire is all about connections, with customers, coworkers, end users, and everyone in between.
One of the things I appreciate most about CaptiveAire is how strongly it embodies the entrepreneurial spirit. I'm empowered with the autonomy to manage my work independently, while also benefiting from the robust support and resources of a large, well-established company.
CaptiveAire is fast-moving and no-nonsense. We operate differently than any other company that I've worked for with our decentralized structure. Quick action is taken when a good idea is presented. We are focused on end users where the rest of the industry is very short-sighted. We are on the front lines, actively changing the landscape of the HVAC industry.
Learn more about CaptiveAire and our products here
A Day in the Life:
A technical sales role encompasses a wide variety of tasks where one day does not look exactly like the next. The projects our team handles are high in volume and unique from one another, spanning throughout the whole course of design, procurement, coordination, and post-sale support.
Typical tasks include:
- Outside sales meetings and calls to build relationships with existing and new customers
- Application engineering to apply our products using sound engineering principles
- Project management of installations in progress - Managing schedules/plans to guarantee we can get equipment on site when the site needs it, in turn creating satisfied and returning customers.
- Service and technical support of existing equipment
- Supporting end users to maintain high levels of customer service, from assisting contractors with wiring on site to remote troubleshooting for staff in the kitchen.
Two to three full days per week in the office working on bids, one to two days on job sites, and dedicate another day to developing the territory. Territory development may include giving presentations to the engineering community, visiting new customers, or expanding contacts with an existing account.
Comments from some of our sales engineers:
Every day I get to help someone. Whether it's an engineer with a design, a contractor with a troubleshooting issue, or an end user looking for help to obtain better indoor air quality. I get to use my engineering skills, people skills and business skills every day.
Our main "role" is not to sell products but to provide solutions - kitchen ventilation solutions, commercial ventilation solutions, heating/air conditioning solutions. I enjoy getting to work directly with end users and helping them complete their business goals. Attending a soft opening after completing a full design-build project with an owner is rewarding.
I love the balance between working on designs in the office and also having that face to face interaction with our customers. It's awesome to handle the design phase of a project, then also take charge of the procurement process with the end user/customer and lastly watch our equipment perform as designed once installed and the project is complete. I also love the growth aspect of my role, I enjoy molding and shaping our business in order to set it up for success and then see the value we are adding to the market.
Primary Job Responsibilities:
- Provide integrated application engineering and design support for a wide range of ventilation applications with the goal of providing sustainable products and the latest technologies best designed to meet the customers' needs.
- Work directly with Engineers, Contractors, End Users, and Food Service Dealers.
- Daily tasks include inside sales support, application engineering and outside sales.
- Responsibilities will vary and may include presentations, quotes, submittals, technical product support, job site visits and hands on troubleshooting as needed.
- Educate and promote CaptiveAire products to users in your market. This includes conference calls, meetings, organizing presentations, and product demos.
- Research and develop new business opportunities with new and existing users.
- Top notch customer service and willingness to go above and beyond to serve the customer.
- Quick turnaround times a priority.
- Continuously evaluate and improve processes as well as the customer experience.
- This position will train in Rochester 6-12 months pending experience.
Required skills:
- 0-5 years experience
- 4 year technical degree in a mechanical, electrical, construction or science-oriented curriculum preferred
- Excellent computer, organizational and communication/presentation skills
- Problem solving with a passion for continuous learning
- Strong desire to interface with the customer
- Embrace new technologies and business savvy
- Passion for work with aggressive nature to succeed
- Willing to travel for various training opportunities
- If not already completed, expectation of FE Exam completion in area of study for engineering graduates within 6 months of employment with CaptiveAire
- MUST BE A "GO GETTER"!
Benefits:
- Medical, dental and vision insurance
- Disability & life insurance based upon election of medical insurance
- 401k with employer match
- Paid holidays
- Paid time off (PTO) based upon tenure
- Flexible spending account (FSA)
- Tuition reimbursement, including for Professional Engineering (PE) License
- Relocation assistance
Salary:
$70k-$100k base, negotiable dependent on experience, with additional monthly bonus based on productivity and profits.
Captive-Aire Systems, Inc. is proud to be an equal opportunity workplace. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
To qualify, applicants must be legally authorized to work in the United States. At this time, we are not able to consider applicants that require sponsorship, now or in the future, for employment visa status.
#LI- TL1
#P1
Position Summary:
Seeking a driven and motivated engineer to join our sales team focusing on growing business with existing customers and developing new business. This position will involve applications engineering, sales support and field service work. Sales Engineers should be comfortable working in a result-driven, fast-paced environment.
Position will involve extensive formalized training plus work under a mentor, developing skills and gaining an understanding of CaptiveAire products, how we go to market, application engineering processes etc. as well as business development and sales strategies.
Why Work for CaptiveAire?
- Nation's leading manufacturer of commercial kitchen ventilation systems, and now offering a complete solution of fans, heaters, ductwork and HVAC equipment. Our primary purpose is to provide fully integrated, sustainable HVAC Systems.
- Leader in the industry for over 40 years with innovative technologies, unmatched service, competitive pricing, and rapid lead times.
- Mission: to provide the highest quality products and service to our users at the lowest possible price
- Strong commitment to the development of our employees, including continuous education opportunities like sponsorship for Professional Engineering license and continuous education through weekly webinars and company developed technical videos
What our employees have to say:
There is never a day you don't learn something new at CaptiveAire. I am able to learn something new due to the freedom to take on new tasks independently and problem solve.
I love the mindset of continuous learning and pushing the bounds of your capabilities and knowledge. I love the people I work with and the in-office work environment.I love how Captiveaire is all about connections, with customers, coworkers, end users, and everyone in between.
One of the things I appreciate most about CaptiveAire is how strongly it embodies the entrepreneurial spirit. I'm empowered with the autonomy to manage my work independently, while also benefiting from the robust support and resources of a large, well-established company.
CaptiveAire is fast-moving and no-nonsense. We operate differently than any other company that I've worked for with our decentralized structure. Quick action is taken when a good idea is presented. We are focused on end users where the rest of the industry is very short-sighted. We are on the front lines, actively changing the landscape of the HVAC industry.
Learn more about CaptiveAire and our products here
A Day in the Life:
A technical sales role encompasses a wide variety of tasks where one day does not look exactly like the next. The projects our team handles are high in volume and unique from one another, spanning throughout the whole course of design, procurement, coordination, and post-sale support.
Typical tasks include:
- Outside sales meetings and calls to build relationships with existing and new customers
- Application engineering to apply our products using sound engineering principles
- Project management of installations in progress - Managing schedules/plans to guarantee we can get equipment on site when the site needs it, in turn creating satisfied and returning customers.
- Service and technical support of existing equipment
- Supporting end users to maintain high levels of customer service, from assisting contractors with wiring on site to remote troubleshooting for staff in the kitchen.
Two to three full days per week in the office working on bids, one to two days on job sites, and dedicate another day to developing the territory. Territory development may include giving presentations to the engineering community, visiting new customers, or expanding contacts with an existing account.
Comments from some of our sales engineers:
Every day I get to help someone. Whether it's an engineer with a design, a contractor with a troubleshooting issue, or an end user looking for help to obtain better indoor air quality. I get to use my engineering skills, people skills and business skills every day.
Our main "role" is not to sell products but to provide solutions - kitchen ventilation solutions, commercial ventilation solutions, heating/air conditioning solutions. I enjoy getting to work directly with end users and helping them complete their business goals. Attending a soft opening after completing a full design-build project with an owner is rewarding.
I love the balance between working on designs in the office and also having that face to face interaction with our customers. It's awesome to handle the design phase of a project, then also take charge of the procurement process with the end user/customer and lastly watch our equipment perform as designed once installed and the project is complete. I also love the growth aspect of my role, I enjoy molding and shaping our business in order to set it up for success and then see the value we are adding to the market.
Primary Job Responsibilities:
- Provide integrated application engineering and design support for a wide range of ventilation applications with the goal of providing sustainable products and the latest technologies best designed to meet the customers' needs.
- Work directly with Engineers, Contractors, End Users, and Food Service Dealers.
- Daily tasks include inside sales support, application engineering and outside sales.
- Responsibilities will vary and may include presentations, quotes, submittals, technical product support, job site visits and hands on troubleshooting as needed.
- Educate and promote CaptiveAire products to users in your market. This includes conference calls, meetings, organizing presentations, and product demos.
- Research and develop new business opportunities with new and existing users.
- Top notch customer service and willingness to go above and beyond to serve the customer.
- Quick turnaround times a priority.
- Continuously evaluate and improve processes as well as the customer experience.
- This position will train in Rochester 6-12 months pending experience.
Required skills:
- 0-5 years experience
- 4 year technical degree in a mechanical, electrical, construction or science-oriented curriculum preferred
- Excellent computer, organizational and communication/presentation skills
- Problem solving with a passion for continuous learning
- Strong desire to interface with the customer
- Embrace new technologies and business savvy
- Passion for work with aggressive nature to succeed
- Willing to travel for various training opportunities
- If not already completed, expectation of FE Exam completion in area of study for engineering graduates within 6 months of employment with CaptiveAire
- MUST BE A "GO GETTER"!
Benefits:
- Medical, dental and vision insurance
- Disability & life insurance based upon election of medical insurance
- 401k with employer match
- Paid holidays
- Paid time off (PTO) based upon tenure
- Flexible spending account (FSA)
- Tuition reimbursement, including for Professional Engineering (PE) License
- Relocation assistance
Salary:
$70k-$100k base, negotiable dependent on experience, with additional monthly bonus based on productivity and profits.
Captive-Aire Systems, Inc. is proud to be an equal opportunity workplace. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
To qualify, applicants must be legally authorized to work in the United States. At this time, we are not able to consider applicants that require sponsorship, now or in the future, for employment visa status.
#LI- TL1
#P1
See All 60 Service Engineer Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
Find Service Engineer JobsService Engineer Jobs by City in New York
Where New York roles are concentrated, by current openings.
Service Engineer Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
- Electronics & Hardware
- Consulting & Professional Services
- Manufacturing
- Science & Research
What New York Employers Look For
The qualifications that appear most often in service engineer jobs across New York.
- Associate or bachelor's degree in electrical, mechanical, or related engineering technology field
- Hands-on experience diagnosing and repairing electromechanical or electronic systems
- Valid driver's license with ability to travel to client sites across assigned New York territory
- Proficiency reading technical schematics, wiring diagrams, and service manuals
- Strong customer communication skills for in-person troubleshooting and reporting
- Familiarity with computerized maintenance management systems and field service software
Service Engineer Jobs in New York: Frequently Asked Questions
How do you become a service engineer in New York?
Most service engineer roles in New York require at minimum an associate degree in electrical, mechanical, or engineering technology, though many employers prefer a bachelor's degree. No single state license covers all service engineers, but roles involving refrigeration or HVAC equipment require a New York State refrigerant handling certificate, and biomedical service positions at hospital systems often require manufacturer-specific certifications. Building a foundation through an applied engineering technology program at institutions like SUNY or CUNY provides the practical credentials New York employers consistently look for.
Which companies hire service engineers in New York?
Employers hiring service engineers in New York right now include Zones, Vishay Precision, and Thermo Fisher Scientific, based on current listings on Migrate Mate as of August 2026. New York's concentration of hospital networks, industrial manufacturers, and large commercial real estate portfolios means demand comes from a wide cross-section of sectors rather than one dominant industry.
Which New York cities have the most service engineer jobs?
New York, Buffalo, and Albany have the most service engineer openings in New York. New York City leads by volume given its density of corporate headquarters, hospital systems, and commercial infrastructure, while Buffalo's advanced manufacturing base and Albany's government and healthcare institutions anchor demand in upstate regions.
Are there remote service engineer jobs in New York?
Yes, but they're rare. Service engineering is fundamentally a hands-on, on-site role centered on installing, diagnosing, and repairing equipment at customer locations, which limits remote options significantly. About 35% of service engineer openings tied to New York are remote or hybrid as of August 2026, and those positions tend to involve technical application support, software configuration, or escalation coordination rather than direct field work.
How can I get hired as a service engineer in New York with little or no experience?
The most realistic entry path is applying for field service technician or junior service representative roles, which large New York employers use as structured on-ramps into full service engineer positions. Companies like Siemens and Philips run formal associate service programs that pair new hires with senior engineers in the field. Completing a two-year engineering technology program through SUNY or CUNY and earning a manufacturer certification in a product line you want to service gives candidates a measurable edge at the application stage.
Where can I find and apply to service engineer jobs in New York?
You can find and apply to service engineer jobs in New York on Migrate Mate, which lists current openings across the state updated in real time. Search the available roles, identify the ones that match your experience and location, and apply directly through the listing.
See All 60 Service Engineer Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
Find Service Engineer Jobs