Service Engineer Jobs in Ohio

Location: Cleveland, OH

Cleveland-Cliffs Inc. is seeking an experienced Senior IT Integration Services Engineer (ITISE) to join our IT team. This role provides technical knowledge for integration between On-Premise, SaaS, Vendor B2B, and Cloud Applications. These include Oracle SOA, Microsoft BizTalk, IBM App Connect Enterprise (ACE), IBM MQ, and other technologies. This role will help to develop and support the strategy of growth and standard implementation of Enterprise Applications through the expansion of the usage of Oracle SOA for data transfers and transformations.

Summary of Responsibilities

• Designs, develops and documents programs, scripts, procedures, interfaces and system configuration.
• Provides technical and analytical guidance for applications and associated layered products, including vendor interactions.
• Provides application analysis and review of existing or proposed solutions, considering functionality, integration, security, scalability and performance requirements.
• Performs troubleshooting using critical thinking skills and performs root cause analysis.
• Participates in the evaluation and selection process for application packages.
• Develops an understanding of how the application of technology supports and optimizes business processes.
• Develops and executes test scripts. Assists in the development of overall test plans for projects. Assists in the development and maintenance of a comprehensive test suite for target applications.
• Provides input into technical standards.
• Assists in system patches and upgrades.
• Skills in IT integration technologies (i.e. Oracle SOA Suite, BizTalk, BizLink, etc.)
• Conducts evaluations of technology as required in support of business initiatives.
• Supports the development of future technology direction and strategy.
• Other duties as assigned.

Minimum Qualifications

• Bachelor’s degree in an IT or related Engineering field or equivalent work experience
• Oracle SOA Suite (Version 11g and newer)
• Knowledge of integration services or middleware technologies, preferably in the steel industry
• 10+ years of technical experience including:
• Coding, configuration and solution development
• Specifications development
• Applications support
• Detailed application analysis
• Customer interaction
• Contingency and disaster recovery testing
• Respond quickly and effectively under pressure and deadlines in production environments
• Demonstrated skills in organization, prioritization, time-management, and decision-making
• Understanding of XML, XSLT, SOAP, XML Schemas and WSDL concepts
• Knowledge of database design including the ability to write complex queries
• Sound mastery of Microsoft Office Tools suite including Word, Excel, PowerPoint and Visio
• Excellent verbal and written communication skills
• Ability to be on-site at assigned location

Preferred Qualifications

• Visual Studio (Version 2019 and newer)
• IBM ACE, IIB

The salary range for this role is $100,000 to $130,000. An employee’s pay within the salary range will be based on numerous factors including, but not limited to, relevant education, qualifications, experience, skills, geographic location and business or organizational needs.

Cleveland-Cliffs Inc. is the largest flat-rolled steel company and the largest iron ore pellet producer in North America. The Company is vertically integrated from mined raw materials, direct reduced iron, and ferrous scrap to primary steelmaking and downstream finishing, stamping, tooling, and tubing. We offer an excellent total compensation package including competitive pay with variable compensation opportunity, health insurance, retirement plan, education assistance, paid time off, and more.

Cleveland-Cliffs Inc. is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please send an e-mail to careers@clevelandcliffs.com or call 1-(312) 899-3097 and let us know the nature of your request and your contact information. Do not email your application materials to this email address. Application materials sent to this email address will not be considered.

Cleveland-Cliffs Inc. is an equal opportunity employer – M/F/Veteran/Disability. We are a drug-free workplace and conduct pre-employment screening as a condition of employment.