Service Engineer Jobs in Utah

Job Summary

As a Field Service Engineer, you will be responsible for traveling to various client locations in a company-provided state of the art van to service, repair, and maintain aesthetic medical devices. You will act as the face of the company, ensuring that our clients receive top-tier service and ensuring their equipment is functioning optimally.

Responsibilities

Key Responsibilities:

• Perform installation, maintenance, and repair of aesthetic medical devices on-site at client locations, ensuring devices meet performance specifications.
• Troubleshoot and diagnose issues with equipment, addressing mechanical, electrical, and software-related problems.
• Conduct preventative maintenance according to manufacturer guidelines to ensure optimal performance and reduce downtime.
• Provide training and guidance to customers on proper equipment operation and maintenance.
• Complete service reports, documenting work performed, parts used, and any issues or concerns.
• Ensure the van is stocked with necessary parts and tools, keeping an inventory of supplies for each service call.
• Communicate effectively with the customer service team, providing timely updates on service status and following up on customer concerns.
• Maintain compliance with safety protocols, company policies, and industry standards, ensuring all work is done in accordance with regulatory requirements.

Qualifications:

• High school diploma or equivalent (technical degree, certification, or associates degree preferred).
• Proven experience in field service or technical support, preferably in electronics or mechanical field.
• Strong understanding of mechanical, electrical, and software systems in electronic devices.
• Excellent troubleshooting and problem-solving skills, with the ability to work independently.
• Strong customer service skills with a professional and approachable demeanor.
• Valid driver’s license and a clean driving record.
• Ability to travel frequently, including overnight stays, and manage a flexible schedule.
• Ability to lift and carry heavy equipment (up to 50 lbs) as necessary.
• Familiarity with using diagnostic tools, software, and mobile devices for service documentation and reporting.

Why Join Us?

• Competitive salary and benefits package.
• Company vehicle provided with necessary tools and equipment.
• Opportunities for career advancement and ongoing professional development.
• Dynamic and supportive team environment.

If you're passionate about working with cutting-edge medical technology and delivering exceptional service to clients, we’d love to hear from you! Apply today to join our growing team as a Field Service Engineer.

Pay: From $100,000.00 per year

Benefits:

• Company car
• Health insurance
• Paid time off
• Paid training

Work Location: Hybrid remote in Park City, UT 84098