Social Work Case Manager Jobs
Social Work Case Manager jobs are open across healthcare systems, nonprofits, government agencies, and community organizations, from entry-level to senior and supervisory roles, with specializations in child welfare, mental health, and substance use recovery. Find a role that fits from the openings below and apply directly.
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Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Does this position require Patient Care?
Yes
Qualifications
Essential Functions:
- Lead and manage the case management department, ensuring all patient care coordination is effective and patient centered.
- Develop and implement policies and procedures for case management, ensuring alignment with hospital standards and regulatory requirements.
- Collaborate with physicians, nursing, and ancillary teams to facilitate patient care transitions, discharge planning, and follow-up care.
- Oversee the development and use of care plans, ensuring they are individualized, updated, and meet the needs of patients.
- Monitor and evaluate patient outcomes and resource utilization to ensure quality care and cost-efficiency.
- Manage staff recruitment, training, and performance evaluation to maintain a high-performing case management team.
- Ensure compliance with all federal, state, and local regulations related to case management and discharge planning.
- Analyze case management data and trends to develop improvement strategies for patient care and operational efficiency.
Education:
Bachelor's Degree Nursing required or Bachelor's Degree Social Work required or Bachelor's Degree Healthcare Administration required or Bachelor's Degree Related Field of Study required or Master's Degree Related Field of Study preferred.
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials:
Social Worker [Licensed Independent Clinical Social Worker - LICSW - State License] - Generic - HR Only preferred Occupational Therapist [State License] - Generic - HR Only preferred- Registered Nurse [RN - State License] - Generic - HR Only preferred - Physical Therapy
Experience:
- Case management experience or care coordination 5-7 years required
- Management/ leadership experience role 3-5 years required.
Knowledge, Skills and Abilities
- Strong leadership and team management abilities, with a focus on staff development and performance management.
- Proficient in case management principles and discharge planning, with knowledge of care coordination strategies.
- Excellent communication and collaboration skills, with the ability to work across multiple departments and disciplines.
- Analytical skills to monitor data, evaluate outcomes, and identify opportunities for improvement.
- In-depth knowledge of healthcare regulations, patient rights, and compliance standards.
Additional Job Details (if applicable)
Remote Type
Work Location
Pay Range
Grade
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Does this position require Patient Care?
Yes
Qualifications
Essential Functions:
- Lead and manage the case management department, ensuring all patient care coordination is effective and patient centered.
- Develop and implement policies and procedures for case management, ensuring alignment with hospital standards and regulatory requirements.
- Collaborate with physicians, nursing, and ancillary teams to facilitate patient care transitions, discharge planning, and follow-up care.
- Oversee the development and use of care plans, ensuring they are individualized, updated, and meet the needs of patients.
- Monitor and evaluate patient outcomes and resource utilization to ensure quality care and cost-efficiency.
- Manage staff recruitment, training, and performance evaluation to maintain a high-performing case management team.
- Ensure compliance with all federal, state, and local regulations related to case management and discharge planning.
- Analyze case management data and trends to develop improvement strategies for patient care and operational efficiency.
Education:
Bachelor's Degree Nursing required or Bachelor's Degree Social Work required or Bachelor's Degree Healthcare Administration required or Bachelor's Degree Related Field of Study required or Master's Degree Related Field of Study preferred.
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials:
Social Worker [Licensed Independent Clinical Social Worker - LICSW - State License] - Generic - HR Only preferred Occupational Therapist [State License] - Generic - HR Only preferred- Registered Nurse [RN - State License] - Generic - HR Only preferred - Physical Therapy
Experience:
- Case management experience or care coordination 5-7 years required
- Management/ leadership experience role 3-5 years required.
Knowledge, Skills and Abilities
- Strong leadership and team management abilities, with a focus on staff development and performance management.
- Proficient in case management principles and discharge planning, with knowledge of care coordination strategies.
- Excellent communication and collaboration skills, with the ability to work across multiple departments and disciplines.
- Analytical skills to monitor data, evaluate outcomes, and identify opportunities for improvement.
- In-depth knowledge of healthcare regulations, patient rights, and compliance standards.
Additional Job Details (if applicable)
Remote Type
Work Location
Pay Range
Grade
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Social Work Case Manager Jobs by Experience Level
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Find Social Work Case Manager JobsSocial Work Case Manager Job Market
Who's Hiring
- Kaiser Permanente19
- The University of Kansas Health System5
- Allegheny Health Network4
- Baptist Health South Florida3
- Utah case management2U
Top Industries Hiring
- Healthcare & Medical Services
What Employers Look For
The qualifications that appear most often in social work case manager jobs.
- Bachelor's or master's degree in social work from a CSWE-accredited program
- Active state licensure such as LSW, LCSW, LMSW, or LCSW-C
- Experience conducting psychosocial assessments and developing individualized care plans
- Familiarity with case management documentation systems and electronic health records
- Knowledge of community resources, benefit programs, and referral processes
- Ability to manage a caseload while meeting documentation and compliance deadlines
Tips for Your Social Work Case Manager Job Search
Tailor your resume to each setting
Hospitals, child welfare agencies, and community mental health centers each weight different skills. Highlight caseload size and documentation systems for clinical settings, and lead with community outreach and resource coordination when applying to nonprofit or government roles.
List your licensure status clearly
Employers scan for BSW, MSW, LSW, LCSW, or LMSW credentials immediately. Put your licensure status and the state it was issued in directly under your name so hiring managers don't have to search for it.
Apply early to roles that fit
Migrate Mate lists social work case manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Demonstrate fluency with case management software
Mention specific platforms you've used, such as Apricot, Penelope, or EHR systems like Epic or Cerner, in your resume and cover letter. Employers increasingly treat software proficiency as a baseline requirement, not a bonus.
Prepare concrete examples for behavioral interviews
Interviewers consistently ask how you managed a client in crisis, coordinated with a multidisciplinary team, or handled a high-risk case. Prepare two or three specific scenarios using the situation, action, and outcome structure before your interview.
Follow up after interviews with a clinical insight
A thank-you email that references a specific case scenario or challenge discussed in the interview stands out in social work hiring. It signals professional judgment, not just courtesy, and keeps you top of mind during a committee review process.
Social Work Case Manager Jobs: Frequently Asked Questions
Which companies are hiring the most social work case managers?
The companies hiring the most social work case managers right now include Kaiser Permanente, The University of Kansas Health System, and Allegheny Health Network, with the largest share of openings in Maryland, Virginia, and Kansas, based on current listings on Migrate Mate as of November 2026. Health systems, managed care organizations, and county human services departments account for a significant portion of active postings.
How many social work case manager jobs are remote?
About 80% of social work case manager openings are fully remote or hybrid as of November 2026, with availability varying widely by specialty and employer. Utilization management, telephonic care coordination, and insurance-based case management roles tend to have the highest concentration of remote and hybrid positions compared to direct-service community or hospital roles.
How do you become a social work case manager?
Start by earning a bachelor's degree in social work from a program accredited by the Council on Social Work Education, then apply for your state's entry-level social work license. Many employers require or prefer a master's degree for clinical caseloads, so an MSW opens more doors. Building field placement experience in child welfare, healthcare, or behavioral health during your degree strengthens your candidacy significantly.
Can you get hired as a social work case manager with little experience?
Yes, entry-level social work case manager roles exist, particularly in community-based organizations, residential programs, and government assistance agencies that hire BSW graduates directly. Emphasize your field placement hours, any volunteer work with vulnerable populations, and familiarity with local service systems. Some employers will also consider candidates from related human services roles if they are actively pursuing licensure.
What does the social work case manager interview process look like?
Most hiring processes include an initial phone screen with HR, followed by one or two in-person or video interviews with a supervisor and sometimes a team member. Expect behavioral questions about crisis response, documentation practices, and ethical dilemmas. Some employers add a scenario-based exercise or ask you to walk through how you would handle a specific client situation before extending an offer.
Where can I find and apply to social work case manager jobs?
You can find and apply to social work case manager jobs on Migrate Mate, which lists current openings from employers across the United States. Search the listings to find roles that match your licensure level, specialty, and preferred setting, then apply directly to each position that fits.
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