Solutions Analyst Jobs in Florida
Solutions Analyst jobs in Florida are active across the state's finance, healthcare IT, and logistics sectors, with openings at every level from entry-level associate through senior consultant. Miami, Tampa, and Orlando drive most of the hiring, anchored by employers like Fidelity Investments, Conduent, and Cognizant, all of which maintain sizable Florida operations. The most in-demand specialties are business intelligence, ERP implementation, and enterprise application support. Find a role that fits below and apply directly.
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As a Solutions Analyst III in Commercial & Investment Bank Payments Technology team, you will aid in bridging the gap between product owners, business, operations, and software developers by leveraging your technical fluency and strong analytical reasoning skills. Your responsibilities will include eliciting and documenting business and data flow requirements, translating them into well-structured and technically feasible solutions. Your adaptability and ability to lead through change will enable you to navigate complex situations and manage dependencies effectively. With a strong foundation in data analytics and technical solutions, you will contribute to the development of innovative architecture designs and data-driven insights that guide business decisions. Your excellent communication skills, both verbal and written, will ensure clear and concise information exchange with diverse stakeholder audiences, fostering collaboration and alignment across departments.
Job responsibilities
- Partner with Payments Investigation Operations, Product, Technology, and Engineering teams to understand business needs and shape practical solutions that improve the investigation experience.
- Analyze stakeholder requirements and end-to-end payment investigation journeys to identify impacts to processes, systems, teams, data, and capabilities; recommend the functions or enhancements needed to deliver the requested outcome.
- Gather and document requirements in Jira through clear epics, user stories, acceptance criteria, and defects; create the supporting BA documentation, including process flows, current- and future-state journeys, business rules, data requirements, impact assessments, and stakeholder decisions.
- Collaborate with cross-functional partners to clarify requirements, identify dependencies and risks, support prioritization, and maintain traceability from requirement through delivery.
- Use analysis and available payment or operational data to validate requirements, identify trends or gaps, and recommend investigation process, operational, and technology improvements.
Communicate progress, open questions, risks, and recommendations clearly to stakeholders; continuously build payments and investigation domain knowledge.
- Minimum 3 years of experience as a Business Analyst, Solutions Analyst, Product Analyst, Payments Operations Analyst, or in a comparable role delivering business or technology change.
- Direct experience in payment investigations or related payment exception management, such as inquiries, tracing, repairs, returns, recalls, reconciliation, or case management.
- Ability to gather, analyze, and document stakeholder requirements; translate them into clear, testable delivery requirements; create and manage Jira artifacts, including epics, user stories, acceptance criteria, and defects, in an Agile delivery environment; and produce core BA documentation, including process maps, workflow diagrams, business rules, data requirements, impact assessments, and current- and future-state documentation.
- Strong analytical skills to assess incoming requirements, identify impacts to payment journeys, processes, systems, teams, and data, and recommend required capabilities or enhancements.
Strong stakeholder communication and collaboration skills, with the ability to work with Operations, Product, Technology, and Engineering teams to clarify requirements, assess impacts, and explain recommendations.
- Functional knowledge of the end-to-end payment lifecycle and exposure to domestic or cross-border payment flows.
- Knowledge of SWIFT MT/MX, ISO 20022, CBPR+, domestic payment rails, or cross-border payment processing.
- Experience with payment investigation or case-management platforms, workflow tools, reconciliation, or investigation dashboards.
- Experience with Agile backlog prioritization, UAT, SQL, reporting or BI tools, Confluence, Lucidchart, Visio, or similar tools.
- Knowledge of non-functional requirements, including security, resiliency, availability, performance, or auditability.
- Experience in a regulated financial-services environment or with operational controls, risk, audit, security, or privacy.
- Experience using enterprise-authorized AI tools for analysis or documentation, with validation of outputs and appropriate handling of sensitive data.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
As a Solutions Analyst III in Commercial & Investment Bank Payments Technology team, you will aid in bridging the gap between product owners, business, operations, and software developers by leveraging your technical fluency and strong analytical reasoning skills. Your responsibilities will include eliciting and documenting business and data flow requirements, translating them into well-structured and technically feasible solutions. Your adaptability and ability to lead through change will enable you to navigate complex situations and manage dependencies effectively. With a strong foundation in data analytics and technical solutions, you will contribute to the development of innovative architecture designs and data-driven insights that guide business decisions. Your excellent communication skills, both verbal and written, will ensure clear and concise information exchange with diverse stakeholder audiences, fostering collaboration and alignment across departments.
Job responsibilities
- Partner with Payments Investigation Operations, Product, Technology, and Engineering teams to understand business needs and shape practical solutions that improve the investigation experience.
- Analyze stakeholder requirements and end-to-end payment investigation journeys to identify impacts to processes, systems, teams, data, and capabilities; recommend the functions or enhancements needed to deliver the requested outcome.
- Gather and document requirements in Jira through clear epics, user stories, acceptance criteria, and defects; create the supporting BA documentation, including process flows, current- and future-state journeys, business rules, data requirements, impact assessments, and stakeholder decisions.
- Collaborate with cross-functional partners to clarify requirements, identify dependencies and risks, support prioritization, and maintain traceability from requirement through delivery.
- Use analysis and available payment or operational data to validate requirements, identify trends or gaps, and recommend investigation process, operational, and technology improvements.
Communicate progress, open questions, risks, and recommendations clearly to stakeholders; continuously build payments and investigation domain knowledge.
- Minimum 3 years of experience as a Business Analyst, Solutions Analyst, Product Analyst, Payments Operations Analyst, or in a comparable role delivering business or technology change.
- Direct experience in payment investigations or related payment exception management, such as inquiries, tracing, repairs, returns, recalls, reconciliation, or case management.
- Ability to gather, analyze, and document stakeholder requirements; translate them into clear, testable delivery requirements; create and manage Jira artifacts, including epics, user stories, acceptance criteria, and defects, in an Agile delivery environment; and produce core BA documentation, including process maps, workflow diagrams, business rules, data requirements, impact assessments, and current- and future-state documentation.
- Strong analytical skills to assess incoming requirements, identify impacts to payment journeys, processes, systems, teams, and data, and recommend required capabilities or enhancements.
Strong stakeholder communication and collaboration skills, with the ability to work with Operations, Product, Technology, and Engineering teams to clarify requirements, assess impacts, and explain recommendations.
- Functional knowledge of the end-to-end payment lifecycle and exposure to domestic or cross-border payment flows.
- Knowledge of SWIFT MT/MX, ISO 20022, CBPR+, domestic payment rails, or cross-border payment processing.
- Experience with payment investigation or case-management platforms, workflow tools, reconciliation, or investigation dashboards.
- Experience with Agile backlog prioritization, UAT, SQL, reporting or BI tools, Confluence, Lucidchart, Visio, or similar tools.
- Knowledge of non-functional requirements, including security, resiliency, availability, performance, or auditability.
- Experience in a regulated financial-services environment or with operational controls, risk, audit, security, or privacy.
- Experience using enterprise-authorized AI tools for analysis or documentation, with validation of outputs and appropriate handling of sensitive data.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
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Find Solutions Analyst JobsSolutions Analyst Jobs by City in Florida
Where Florida roles are concentrated, by current openings.
Solutions Analyst Job Market in Florida
A snapshot from current Florida openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Investment & Asset Management
What Florida Employers Look For
The qualifications that appear most often in solutions analyst jobs across Florida.
- Bachelor's degree in information systems, business administration, or a related field
- Experience with CRM or ERP platforms such as Salesforce, SAP, or Oracle
- Ability to gather and document business requirements from stakeholders
- Proficiency in data analysis tools including SQL, Excel, or Tableau
- Strong written and verbal communication skills for cross-functional collaboration
- Experience in Agile or SDLC project environments preferred by most Florida employers
Solutions Analyst Jobs in Florida: Frequently Asked Questions
How do you become a solutions analyst in Florida?
Most solutions analyst roles in Florida require a bachelor's degree in information systems, computer science, or business, though some employers accept equivalent experience in lieu of a degree. Florida does not issue a state license for this role, so candidates advance through certifications such as CBAP, PMP, or vendor credentials in Salesforce or SAP. Building experience in a Florida industry with high demand, such as healthcare IT or financial services, strengthens a candidate's profile significantly.
How much do solutions analysts make in Florida?
Solutions analysts in Florida earn a median of about $101,900 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $63,030 for the lowest 10% to over $161,720 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire solutions analysts in Florida?
Employers hiring solutions analysts in Florida right now include CohnReznick, JPMorganChase, and Citi, based on current listings on Migrate Mate as of October 2026. Florida's concentration of financial services firms, large healthcare networks, and regional logistics companies means demand is distributed across multiple industries rather than any single sector.
Which Florida cities have the most solutions analyst jobs?
Tampa, Miami, and Jacksonville have the most solutions analyst openings in Florida. Miami's financial services and international trade industries anchor demand in the south, while Tampa's growing technology and healthcare sectors and Orlando's hospitality technology and simulation companies drive strong hiring in central Florida, creating a well-distributed market rather than a single dominant hub.
Are there remote solutions analyst jobs in Florida?
Yes, and more than most fields, since solutions analyst work centers on analysis, documentation, and stakeholder communication that translates well to remote settings. About 100% of solutions analyst openings tied to Florida are remote or hybrid as of October 2026, reflecting the desk-based nature of the role. Requirements gathering and reporting work are the tasks most commonly performed fully remotely, while on-site implementation phases may require periodic travel.
How can I get hired as a solutions analyst in Florida with little or no experience?
The most realistic entry path is moving from a closely adjacent role such as business analyst associate, IT support specialist, or operations coordinator, positions that Florida employers like Conduent, Cognizant, and large South Florida hospital systems regularly post for candidates without deep solutions experience. Pursuing a CBAP entry-level certification or completing a vendor-specific Salesforce or SAP training program gives candidates a concrete credential to cite. Many Florida university IT programs also partner with regional employers on co-op placements that serve as a direct entry point.
Where can I find and apply to solutions analyst jobs in Florida?
You can find and apply to solutions analyst jobs in Florida on Migrate Mate, which lists current Florida openings across industries and experience levels. Find roles that fit your background and apply directly to the ones that match.
See All 11 Solutions Analyst Jobs in Florida
Find roles in Florida that match your experience and apply in just a few clicks.
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