Solutions Analyst Jobs

Apex Computers provides remote and onsite technical support for businesses throughout New England and beyond. Our client sectors range from medical, legal, accounting, dental, manufacturing, hospitality, and various non-profit organizations. As an organization, we're focused on providing a positive and healthy work environment with high morale and work life balance!

Position

We are seeking an experienced, creative, and client-focused Senior SharePoint Technician / SharePoint Solutions Specialist to design, build, customize, and support modern SharePoint environments for a diverse client base. This is a local role, not remote. The ideal candidate has at least 5 years of practical SharePoint experience, can create SharePoint sites from scratch, can demonstrate prior successful work, and has the ability to turn business requirements into polished, reliable, and user-friendly Microsoft 365 collaboration solutions.

Ideal candidate profile

A hands-on SharePoint professional who can independently design a modern site, configure permissions and governance, build useful workflows and lists, customize the look and feel for each client, and communicate clearly with both technical and non-technical stakeholders.

Key Responsibilities

SharePoint Site Design, Buildout, and Customization Support

· Design, create, and launch SharePoint Online sites from scratch based on client requirements.

· Build modern SharePoint Communication Sites, Team Sites, Hub Sites, department portals, intranets, project workspaces, knowledge bases, and document management solutions.

· Create custom navigation, landing pages, page templates, site structures, and user-friendly layouts.

· Develop visually appealing and professional SharePoint experiences that align with each client branding, workflows, culture, and business needs.

· Configure document libraries, lists, calendars, announcements, news pages, web parts, metadata, content types, views, search experiences, and versioning.

· Create scalable site structures that support growth, security, ease of use, and long-term maintainability.

Information Architecture and Governance

· Gather client requirements and translate them into logical SharePoint architecture and functional site designs.

· Define and implement site hierarchy, hub association strategy, navigation structure, metadata model, naming standards, and content organization.

· Configure permissions using Microsoft 365 Groups, SharePoint groups, role-based access, and inheritance practices.

· Support governance planning, including ownership models, lifecycle management, content controls, retention, and access management.

· Help clients reduce file server sprawl by organizing documents into secure, searchable, and structured SharePoint repositories.

Microsoft 365 and Power Platform Integration

· Integrate SharePoint with Microsoft Teams, OneDrive for Business, Outlook, Microsoft Lists, Microsoft Forms, and other Microsoft 365 services.

· Build Power Automate workflows for approvals, notifications, task routing, document review, onboarding, offboarding, and business process automation.

· Develop Power Apps forms or lightweight business applications that connect to SharePoint lists and libraries.

· Create practical low-code and no-code solutions that improve productivity and reduce manual processes.

· Document and train clients on how to use and maintain implemented workflows, forms, and sites.

Business Intelligence and Reporting

· Power BI experience is a plus, including the ability to connect SharePoint lists, Excel files, and other Microsoft 365 data sources to dashboards and reports.

· Create executive-level dashboards, KPI reports, and operational reporting pages where applicable.

· Assist with data cleanup, list design, and report-friendly SharePoint data structures.

Client-Facing Delivery and Support

· Participate in client discovery meetings, requirements sessions, planning calls, and solution demonstrations.

· Create clear technical documentation, user guides, training materials, and admin handoff notes.

· Provide end-user training and administrative knowledge transfer.

· Troubleshoot SharePoint access issues, broken links, sync problems, list/library configuration issues, web part issues, and workflow errors.

· Manage multiple client projects and priorities while maintaining strong communication and attention to detail.

Required Qualifications

Experience: Minimum 5+ years of hands-on SharePoint experience, preferably with SharePoint Online and Microsoft 365.

Portfolio: Ability to show prior work, including screenshots, live demos, case studies, client references, or examples of sites, portals, workflows, dashboards, or custom solutions built previously.

Build-from-scratch capability: Proven ability to design and create SharePoint sites without relying solely on pre-existing templates.

Client customization: Creative ability to customize SharePoint experiences for different industries, departments, and client requirements.

Communication: Ability to explain SharePoint concepts and solution recommendations to non-technical stakeholders.

Independence: Ability to work independently, manage assigned deliverables, and take ownership of client outcomes.

Preferred Certifications & Experience

· Microsoft Certified: Power Platform Developer Associate.

· Microsoft Certified: Power BI Data Analyst Associate.

· Microsoft 365 Certified: Administrator or Enterprise Administrator experience.

· Microsoft Teams Administrator or SharePoint Administrator experience.

· Experience with Microsoft Purview, data loss prevention, retention policies, sensitivity labels, and compliance-oriented environments.

· Experience supporting government, municipal, healthcare, finance, professional services, manufacturing, or compliance-sensitive clients.

· Experience with GCC, GCC High, CMMC, NIST 800-171, or regulated Microsoft 365 environments is a plus.

Soft Skills & Professional Traits

· Creative mindset with strong attention to visual presentation, usability, and client experience.

· Strong troubleshooting and problem-solving ability.

· Excellent written and verbal communication skills.

· Ability to gather requirements and ask practical business-process questions.

Pay: $110,000.00 - $150,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

People with a criminal record are encouraged to apply

Application Question(s):

• Can you build a SharePoint site from scratch (design to publishing) without relying solely on a pre-built template? Please elaborate.
• Do you have examples you can share of prior SharePoint work? Sites, portals, dashboards, workflows? If yes, will you be able to provide a few screenshots, a documented case study, or link to a recorded demo?
• Do you have any of the following certs or experience? Microsoft Certified: Power Platform Developer Associate, Microsoft Certified: Power BI Data Analyst Associate, Microsoft 365 Certified: Administrator or Enterprise Administrator, Microsoft Teams Administrator or SharePoint Administrator experience, Any experience with Microsoft Purview, data loss prevention, retention policies, sensitivity labels, and/or compliance-oriented environments? Please explain.
• How many years of hands-on SharePoint experience do you have and how much of that is specifically with SharePoint Online / Microsoft 365? please briefly describe.
• Do you reside near and can reliably commute to Malden, MA?

Work Location: In person