Support Analyst Jobs in Louisiana
Support Analyst jobs in Louisiana are concentrated in New Orleans, Baton Rouge, and Shreveport, where enterprise technology, healthcare systems, and energy sector operations drive steady demand at the helpdesk, mid-level, and senior tiers. Large employers with deep Louisiana roots, including Ochsner Health, Entergy, and CGI Federal, regularly hire support analysts across IT service management, application support, and infrastructure operations specialties. The market is active year-round, with particularly strong demand from the state's expanding healthcare networks and state government agencies. See the openings below and apply to the ones that match your experience.
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To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.
Education
Required – Bachelor’s Degree in Business, Accounting, Finance or related field
Preferred – Master’s Degree in Business, Accounting, Finance or related field
Work Experience
Required – 2 years’ experience in Healthcare, Compliance, Business, Accounting, Finance or related field
Preferred – Experience working with the 340B Drug Discount Program
Certifications
Preferred – Completion of Apexus Advanced 340B Certificate Program
Knowledge Skills and Abilities (KSAs)
Must have computer skills and dexterity required for data entry and retrieval of information.
Effective verbal and written communication skills and the ability to present information clearly and professionally.
Must be proficient with Windows-style applications, various software packages specific to role and keyboard.
Strong interpersonal skills.
Knowledge of pharmacy processes and medications utilized.
Excellent analytical and organizational skills and strong orientation to attention-to-detail.
Ability to travel throughout and between facilities.
Reliable transportation to travel between facilities, including ability to drive vehicle on Interstate Highway System.
Knowledge of the pharmaceutical contract mechanism for hospitals, GPOs, Retail Pharmacies, and Wholesalers.
Knowledge of pharmacy software to support 340B Pharmacy Programs.
Skills in Microsoft Excel and Access.
Knowledge of regulations and guidelines of the 340B Program.
Job Duties
Complies with all relevant laws, regulations, policies, procedures, and standards, including all Health Resources and Services Administration (HRSA) Office of Pharmacy Affairs regulations related to the 340B Program.
Monitors 340B drug utilization and purchasing at contract pharmacies.
Supports implementation, testing, maintenance, and auditing of new contract pharmacy sites.
Serves as a technical resource to contract pharmacies and hospital pharmacy departments.
Performs audits on a scheduled basis including presenting and resolving issues as they arise during the monitoring and reconciliation process.
Monitors and audits Medicaid prescriptions to ensure compliance to prevent duplicate discounts.
Uses the electronic health record to research patient records within the specified audit period, documenting and identifying the eligibility of the provider, location, and patient’s status.
Analyzes data and builds reports to identify cost savings and system improvements to yield higher compliance.
Assists with staff education and training for the 340B Program.
Develops and fosters working relationships with internal and external working counterparts to facilitate productive exchanges of information to improve program efficiency and promote program compliance.
Performs other duties as required.
The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.
The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Physical and Environmental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.
Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.
The incumbent has no occupational risk for exposure to communicable diseases. There is potential to encounter hazardous medications and hazardous waste.
Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.
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Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.
Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.”
See All 6 Support Analyst Jobs in Louisiana
Find roles in Louisiana that match your experience and apply in just a few clicks.
Find Support Analyst JobsSupport Analyst Jobs by City in Louisiana
Where Louisiana roles are concentrated, by current openings.
Support Analyst Job Market in Louisiana
A snapshot from current Louisiana openings, updated as new roles post.
Who's Hiring



Top Industries Hiring
- Healthcare & Medical Services
- Consulting & Professional Services
What Louisiana Employers Look For
The qualifications that appear most often in support analyst jobs across Louisiana.
- CompTIA A+ or equivalent IT support certification recognized by Louisiana employers
- Experience with ticketing systems such as ServiceNow, Jira, or Remedy
- Demonstrated ability to diagnose and resolve hardware, software, and network issues
- Associate or bachelor's degree in information technology, computer science, or a related field
- Proficiency with Windows and Microsoft 365 environments in an enterprise setting
- Strong written and verbal communication skills for end-user and stakeholder support
Support Analyst Jobs in Louisiana: Frequently Asked Questions
How do you become a support analyst in Louisiana?
Most support analyst roles in Louisiana require at least an associate degree in information technology or a related field, though many employers accept equivalent hands-on experience. Louisiana does not issue a state-specific license for this role, but earning vendor-neutral certifications such as CompTIA A+ or ITIL Foundation significantly strengthens your application. Entry-level candidates typically move into helpdesk or desktop support positions at Louisiana's large healthcare systems, state agencies, or energy companies before advancing to analyst roles.
Which companies hire support analysts in Louisiana?
Employers hiring support analysts in Louisiana right now include ENFRA, CVS Health, and Ochsner Health, based on current listings on Migrate Mate as of July 2026. Louisiana's anchoring industries, including healthcare, energy, and state government, make this one of the more consistent markets in the Gulf South for support analyst openings across experience levels.
Which Louisiana cities have the most support analyst jobs?
Louisiana, Monroe, and Metairie account for the largest concentration of support analyst openings in Louisiana. New Orleans and Baton Rouge lead because of their dense mix of large hospital networks, university systems, and corporate headquarters, while Shreveport draws demand from regional healthcare and financial services employers anchored in the northern part of the state.
Are there remote support analyst jobs in Louisiana?
Yes, and more than most fields, because support analyst work is largely desk-based and can be performed remotely for many organizations. About 25% of support analyst openings tied to Louisiana are remote or hybrid as of July 2026, reflecting the role's strong fit for distributed work arrangements. Application support and service desk analyst positions tend to be the most commonly offered on a remote or hybrid basis.
How can I get hired as a support analyst in Louisiana with little or no experience?
The most realistic entry path is a helpdesk or IT technician role, which large Louisiana employers including Ochsner Health, the Louisiana Department of Health, and Entergy use as the standard starting point for support careers. Many of these organizations hire associate-degree candidates or those with CompTIA A+ certification into tier-one support roles. Lateral moves from customer service or administrative coordinator positions within IT-heavy organizations are also common, and building a home lab or completing a free ITIL Foundation course gives candidates a measurable edge in the application process.
Where can I find and apply to support analyst jobs in Louisiana?
You can find and apply to support analyst jobs in Louisiana on Migrate Mate, which lists current openings from employers actively hiring in the state. Search the listings, identify the roles that fit your experience and target location, and apply directly to the ones that match. No account is required to view openings.
See All 6 Support Analyst Jobs in Louisiana
Find roles in Louisiana that match your experience and apply in just a few clicks.
Find Support Analyst Jobs