Support Engineer Jobs in Massachusetts

Support Engineer jobs in Massachusetts are in strong demand, concentrated in enterprise software, cloud infrastructure, biotech platforms, and financial technology, with openings at every level from entry-level helpdesk and tier-one support through senior and principal support engineers. The heaviest hiring is in Boston, Cambridge, and Burlington, where companies like MathWorks, PTC, and HubSpot have built lasting technical support teams. The most sought-after specialties include cloud platform support, SaaS application troubleshooting, and enterprise systems administration. Find a role that fits below and apply directly.

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Overview

Open roles81
Top employerRaytheon
Top cityBoston, MA
Cities hiring27
Work type42% On-site
Top industryTechnology

Showing 5 of 81+ Support Engineer jobs

Thermo Fisher Scientific
Engineer I, Operations Support Engineer
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Thermo Fisher Scientific
Added 2d ago
Engineer I, Operations Support Engineer
Thermo Fisher Scientific
Bedford, Massachusetts
Customer Success
Solutions Engineering & Architecture
Technical Program Management
$24.32 - $36.49/hr
High school diploma or GED
10,000+

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R
Application Support & Development Engineer (Remote)
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R
Added 3d ago
Application Support & Development Engineer (Remote)
Realign
Bedford, Massachusetts
Business Operations
Business Strategy
Consulting & Professional Services
Remote (US)

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General Dynamics Mission Systems
Senior Advanced Engineer Support Specialist - Program Protection
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General Dynamics Mission Systems
Added 3d ago
Senior Advanced Engineer Support Specialist - Program Protection
General Dynamics Mission Systems
Pittsfield, Massachusetts
Compliance & Risk
Cybersecurity
Security Engineering
$127k - $137k/yr
Bachelor of Science
10,000+

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State Street
Application Support Engineer
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State Street
Added 4d ago
Application Support Engineer
State Street
Burlington, Massachusetts
Customer Support
IT Support
Technical Program Management
$90k - $158k/yr
Bachelor's degree in finance
10,000+

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Eurolaser Technologies
IT support engineer
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Eurolaser Technologies
Added 6d ago
IT support engineer
Eurolaser Technologies
Hingham, Massachusetts
Maintenance & Repair
Skilled Trades
Technical Program Management
$200 - $220/hr
On-Site

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See All 81 Support Engineer Jobs in Massachusetts

Find roles in Massachusetts that match your experience and apply in just a few clicks.

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Support Engineer Jobs by City in Massachusetts

Where Massachusetts roles are concentrated, by current openings.

Andover
9 jobs
Waltham
7 jobs
Wilmington
6 jobs
Cambridge
4 jobs
Somerville
3 jobs
Woburn
2 jobs
Bedford
2 jobs
Reading
2 jobs

Support Engineer Job Market in Massachusetts

A snapshot from current Massachusetts openings, updated as new roles post.

Who's Hiring

Raytheon
Raytheon9 open roles
Amazon
Amazon7 open roles
Symbotic
Symbotic3 open roles

Top Industries Hiring

  • Technology & Software
  • Manufacturing
  • Banking & Financial Services

What Massachusetts Employers Look For

The qualifications that appear most often in support engineer jobs across Massachusetts.

  • Bachelor's degree in computer science, information technology, or a related technical field
  • Hands-on experience diagnosing and resolving software or hardware issues in enterprise environments
  • Proficiency with ticketing and incident management systems such as ServiceNow or Jira
  • Strong written and verbal communication skills for working directly with technical and non-technical users
  • Familiarity with cloud platforms including AWS, Azure, or Google Cloud and networking fundamentals
  • Experience supporting SaaS products, APIs, or enterprise software in a customer-facing capacity

Support Engineer Jobs in Massachusetts: Frequently Asked Questions

How do you become a support engineer in Massachusetts?

Most support engineer roles in Massachusetts require a bachelor's degree in computer science, information technology, or a closely related field, though some employers accept an associate degree paired with substantial hands-on experience. Massachusetts has no state-issued license for support engineers, so hiring decisions center on technical certifications such as CompTIA A+, Network+, or vendor credentials from Microsoft, AWS, or Cisco, along with a demonstrable record of troubleshooting complex systems in a professional setting.

Which companies hire support engineers in Massachusetts?

Employers hiring support engineers in Massachusetts right now include Raytheon, Amazon, and Symbotic, based on current listings on Migrate Mate as of September 2026. Massachusetts's concentration of enterprise software, life sciences software, and financial technology firms means demand for support engineers is distributed across both large headquartered companies and fast-growing mid-size technology businesses.

Which Massachusetts cities have the most support engineer jobs?

Boston, Andover, and Waltham have the most support engineer openings in Massachusetts. Boston and Cambridge anchor the market because of their dense concentration of enterprise software companies, biotech platforms, and financial technology firms, while Burlington and Waltham pull in significant volume from major technology campuses and regional headquarters that have established large technical support operations along Route 128.

Are there remote support engineer jobs in Massachusetts?

Yes, and more than most technical roles, because a significant portion of support engineer work involves diagnosing software, managing tickets, and communicating with users through digital tools rather than handling hardware on-site. About 58% of support engineer openings tied to Massachusetts are remote or hybrid as of September 2026, reflecting how widely SaaS and cloud companies have adopted distributed support teams. Roles focused on application support, API troubleshooting, and customer success engineering tend to offer the most remote flexibility.

How can I get hired as a support engineer in Massachusetts with little or no experience?

The most realistic entry path is a tier-one or associate technical support role, which many Massachusetts-based software and cloud companies staff with candidates who hold a relevant degree or certification but no prior industry experience. Employers like MathWorks, HubSpot, and mid-size SaaS companies in the Boston area regularly post junior and associate support positions designed for new graduates. Lateral moves from roles like IT helpdesk technician, QA analyst, or systems administrator are common, and earning a CompTIA A+ or a vendor certification gives a candidate a clear advantage at the application stage.

Where can I find and apply to support engineer jobs in Massachusetts?

You can find and apply to support engineer jobs in Massachusetts on Migrate Mate, which lists current openings tied to Massachusetts employers. Find roles that match your experience and specialty, then apply directly to the ones that fit your background.

See All 81 Support Engineer Jobs in Massachusetts

Find roles in Massachusetts that match your experience and apply in just a few clicks.

Find Support Engineer Jobs