Support Engineer Jobs in New York
Support engineer jobs in New York are among the most active in the country, concentrated in financial technology, enterprise software, cloud infrastructure, and media technology across a seniority range that runs from entry-level help desk to senior site reliability and systems support. New York City, Buffalo, and Albany are the primary hiring metros, anchored by large employers such as Bloomberg, IBM, and Verizon, all of which maintain substantial technical operations in the state. The most in-demand specialties are cloud platform support, SaaS application support, and network infrastructure engineering. Find a role that fits below and apply directly.
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Position: Deskside Support / PC Engineer
Location: Melville, NY
Rate: All Inclusive
Duration: 6 months
Job Description:
This role is responsible for providing 100% deskside support for Client USA HQ in Melville and remote locations. The engineer will provide hands-on break/fix hardware support, manage operating systems and software across enterprise end-user computing platforms, handle device deployment and reclamation, and maintain ticketing service-level agreements (SLAs).
Skills & Qualifications:
- Education: BS Degree in a Tech-Related Field
- Certifications: Updated technical certifications
- Experience: Previous hands-on experience in an Enterprise environment
- Required Technical Knowledge: Intune, SCCM, JumpCloud, Windows (11), macOS
- Soft Skills:
- Customer Service & Empathy: Strong interpersonal skills to communicate complex technical details simply to non-technical users under pressure.
- Analytical Problem-Solving: Methodical approach to isolating variables, identifying root causes, and creating repeatable documentation.
For more details, please share your updated resume at sam.chary@kellton.com
Thank you.
Position: Deskside Support / PC Engineer
Location: Melville, NY
Rate: All Inclusive
Duration: 6 months
Job Description:
This role is responsible for providing 100% deskside support for Client USA HQ in Melville and remote locations. The engineer will provide hands-on break/fix hardware support, manage operating systems and software across enterprise end-user computing platforms, handle device deployment and reclamation, and maintain ticketing service-level agreements (SLAs).
Skills & Qualifications:
- Education: BS Degree in a Tech-Related Field
- Certifications: Updated technical certifications
- Experience: Previous hands-on experience in an Enterprise environment
- Required Technical Knowledge: Intune, SCCM, JumpCloud, Windows (11), macOS
- Soft Skills:
- Customer Service & Empathy: Strong interpersonal skills to communicate complex technical details simply to non-technical users under pressure.
- Analytical Problem-Solving: Methodical approach to isolating variables, identifying root causes, and creating repeatable documentation.
For more details, please share your updated resume at sam.chary@kellton.com
Thank you.
See All 103+ Support Engineer Jobs in New York
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Find Support Engineer JobsSupport Engineer Jobs by City in New York
Where New York roles are concentrated, by current openings.
Support Engineer Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
- Investment & Asset Management
- Manufacturing
- Staffing & Recruiting
- Consumer Goods
What New York Employers Look For
The qualifications that appear most often in support engineer jobs across New York.
- Bachelor's degree in computer science, information technology, or a related technical field
- Proven experience troubleshooting enterprise hardware, software, or network infrastructure issues
- Proficiency with ticketing systems such as ServiceNow, Jira Service Management, or Zendesk
- Familiarity with cloud platforms including AWS, Microsoft Azure, or Google Cloud
- Strong written and verbal communication skills for cross-functional technical escalation
- Relevant certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified preferred
Support Engineer Jobs in New York: Frequently Asked Questions
How do you become a support engineer in New York?
Most support engineer roles in New York require a bachelor's degree in computer science, information technology, or engineering, though associate degree holders with strong certifications are competitive at the entry level. New York does not require a state-issued license for this role. Employers in the city's financial technology and enterprise software sectors typically expect CompTIA A+, ITIL Foundation, or a cloud vendor certification before extending an offer to candidates without direct experience.
Which companies hire support engineers in New York?
Employers hiring support engineers in New York right now include Amazon, Axiom Technologies, and CRUSOE, based on current listings on Migrate Mate as of November 2026. New York's density of financial institutions, media companies, and global technology firms means openings appear across a wide range of industries rather than concentrating in a single sector.
Which New York cities have the most support engineer jobs?
New York, Melville, and Long Island City account for the largest share of support engineer openings in New York. New York City leads by volume because of its concentration of global banks, fintech firms, and enterprise software companies, while Buffalo and Albany generate steady demand through regional healthcare systems, state government technology offices, and growing technology campuses outside the metropolitan core.
Are there remote support engineer jobs in New York?
Yes, and more than most technical fields, because a significant portion of support engineering work involves software diagnostics, ticketing, and cloud infrastructure that can be performed entirely off-site. About 49% of support engineer openings tied to New York are remote or hybrid as of November 2026, reflecting employer appetite for distributed technical teams. Roles involving on-site hardware, data center operations, or hands-on network maintenance are far more likely to require in-person attendance.
How can I get hired as a support engineer in New York with little or no experience?
The most realistic entry path is a help desk or IT support associate role at a large New York employer, which serves as a direct pipeline to support engineer positions. Institutions such as NYU Langone Health, the Metropolitan Transportation Authority, and major financial firms in lower Manhattan run structured associate and rotational programs for early-career candidates. Earning a CompTIA A+ or ITIL Foundation certification before applying gives candidates without a four-year degree a measurable edge in New York's competitive entry-level market.
Where can I find and apply to support engineer jobs in New York?
You can find and apply to support engineer jobs in New York on Migrate Mate, which lists current openings from employers actively hiring in the state. Search the available roles, find the ones that match your experience and target location, and apply directly to the positions that fit.
See All 103+ Support Engineer Jobs in New York
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